
Glenbrook Dodge Chrysler Jeep Fiat
Fort Wayne, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Walked in and out with a new car Came in to weigh my options before going to pay for a car somewhere else and I was able to get a brand new 2017 car at an incredible rate thanks to To Came in to weigh my options before going to pay for a car somewhere else and I was able to get a brand new 2017 car at an incredible rate thanks to Todd Maccon!!!!!! More
Dedicated sales and finance people. Understanding sales and finance people. They understood what we needed and did their best to get it in our price range. Pleasant experience compared t Understanding sales and finance people. They understood what we needed and did their best to get it in our price range. Pleasant experience compared to other dealerships. They truly wanted to help and we are very grateful. More
Could not have been better From the moment my wife and I walked in to the time we drove off we were treated with the finest courtesy a person can expect. Even my service dog was From the moment my wife and I walked in to the time we drove off we were treated with the finest courtesy a person can expect. Even my service dog was well received. The help with paperwork, explanation of the car, and advice on what would beneficial for our needs was offered and explained in detail. I will return here for all future service. It made for a great day. More
Great Professional sums it up. A no nonsense approach to car sales. The way it should be. My sales rep provided me all the data I requested.The dealership w Professional sums it up. A no nonsense approach to car sales. The way it should be. My sales rep provided me all the data I requested.The dealership was clean and comfortable. More
Good experience A better explanation of the warranty pricing and guidelines would be recommended. Otherwise a good overall experience with trading in my old vehicle f A better explanation of the warranty pricing and guidelines would be recommended. Otherwise a good overall experience with trading in my old vehicle for my new one. More
Fraud from the Service Department Not even worth the 1 star I had to give to write the review!! My daughter took her Chrysler here to be serviced for the check engine light that was co Not even worth the 1 star I had to give to write the review!! My daughter took her Chrysler here to be serviced for the check engine light that was coming on. She has a bumper to bumper warranty and we had literally just purchased the car a short time ago. Needless to say their service department STOLE her money and gave her some BS about the car not having oil in it and then tried to say the car was "past its oil life". They didn't bother to actually do their jobs...took her money...and now here we sit at the O'Daniel dealership hearing how they have no idea how the Glenbrook dealership could have missed the thermostat problem and then told us Oil had nothing to do with it! DO NOT take your cars here for service!! I wouldnt even buy a car from them if their service department can't perform an inspection properly!! Then the Service manager Justin had the audacity to blame the issue on my 20 year old daughter and claimed he personally inspected the car...which he lied...my daughter talked to the guy who did the actual inspection and it was not Justin and after I called him out on it he changed his story! HORRIBLE customer service! DO NOT TAKE YOUR CAR HERE! ESPECIALLY IF YOU WANT IT FIXED! More
Excellent experience Sean Shaffer was spectacular and conducted our purchase of two vehicles with no pressure whatsoever. Stellar experience! We are extremely pleased wi Sean Shaffer was spectacular and conducted our purchase of two vehicles with no pressure whatsoever. Stellar experience! We are extremely pleased with both vehicles and would not hesitate in the future to return to this dealership. More
Very Friendly and very competent staff Deal was strait forward. No nonsense. This dealership has a wonderful place to check out a new car in bad weather. Alli our sales representative was t Deal was strait forward. No nonsense. This dealership has a wonderful place to check out a new car in bad weather. Alli our sales representative was top notch. Got the car I wanted at a good price. More
Great customer service. Friendly sales man. They were willing to work with me on the price so I was comfortable and didn't feel strapped with paynents. They also took the time to answer all my They were willing to work with me on the price so I was comfortable and didn't feel strapped with paynents. They also took the time to answer all my questions and fix the one item I found quickly. More
Amazing, fun,and SUCCESSFUL!!! Todd Macon spent an incredible amount of time with us as we were trying to decide the vehicle that we wanted. Then when we narrowed down the type of v Todd Macon spent an incredible amount of time with us as we were trying to decide the vehicle that we wanted. Then when we narrowed down the type of vehicle (Jeep Wrangler) he continued to demonstrate endless patience while we determined the actual car we wanted to purchase. The entire experience was wonderful thanks to Todd. More