Glenbrook Dodge Chrysler Jeep Fiat

Smoothest New Car Purchase Imaginable We are very pleased with Glenbrook, and love our new Jeep Patriot. Brent Stuckey was outstanding and we will most definitely recommend him to everyone We are very pleased with Glenbrook, and love our new Jeep Patriot. Brent Stuckey was outstanding and we will most definitely recommend him to everyone we know. I just cannot imagine being able to purchase a new car any smoother than our experience. No games, no gimmicks, no tricks. If you are looking for a vehicle, don't waste your time going anywhere else. More

Glenbrook Dodge is an Indiana oasis for this Chicagoan Imagine having the dreaded "Check Engine" light blinking at you when you're 200 miles from home. That's what happened with my 2010 Dodge Challenger Imagine having the dreaded "Check Engine" light blinking at you when you're 200 miles from home. That's what happened with my 2010 Dodge Challenger Rallye SE. It was Sunday night when the dreaded light appeared. The following Monday morning, at 7 .A.M. I limped into Glenbrook Dodge in Fort Wayne without an appointment. The cheery technician asked if I have a warranty (I did) and said, "We'll have a look for you." NOT ONE HOUR LATER...the technician came back and said an EGR valve needed to be replaced (for a $100 deductible), but that the car was safe to drive around town until my next payday. He also suggested cleaning the fuel injectors and throttle-body, which didn't seem unreasonable at 51,000 miles. When I returned for service, the friendly staff serviced my car and had me on the road within 3 hours or so. I drove back to Chicago and...wait for it...got 31 M.P.G. highway from my well-maintained V-6 Challenger. I'd buy a car from them or ESPECIALLY go back for service in a heartbeat! More

Satisfied customer ! The sales man that I dealt with "John" went above and beyond & exceeded my expectations on locating and securing the truck of my choice . I would re The sales man that I dealt with "John" went above and beyond & exceeded my expectations on locating and securing the truck of my choice . I would recommend this dealership and sales man John Gustafson if you want suburb service , & a saleman who goes above and beyond to make sure your happy and satisfied !! More

Great experience with great prices Great experience with salesman. Offered me a very fair price for my trade in. And got the price of new vehicle where I needed it. So overall great exp Great experience with salesman. Offered me a very fair price for my trade in. And got the price of new vehicle where I needed it. So overall great experience. More

Outstanding! The Service Dept at Glenbrook Dodge is the BEST around. My vehicle has been serviced here several times and has never ran better! Becky was not only p The Service Dept at Glenbrook Dodge is the BEST around. My vehicle has been serviced here several times and has never ran better! Becky was not only professional but she went out of her way to make sure my service needs were met. Brian was pretty awesome too! Thanks Glenbrook Dodge! More

Great Car Buying Experience! Paul Nichols bent over backwards to get me approved for a vehicle!! I am very picky and he spent a lot of time and worked hard to get me into a vehi Paul Nichols bent over backwards to get me approved for a vehicle!! I am very picky and he spent a lot of time and worked hard to get me into a vehicle that I love !! Paul is the best salesperson I have ever worked with!! Thank you Paul and Glenbrook Dodge!!! More

Great experience, very good service, thorough Our first oil change and inspection experience was extremely positive. The service was great and thorough. The customer service was exceptional, fri Our first oil change and inspection experience was extremely positive. The service was great and thorough. The customer service was exceptional, friendly and personable. We will definitely return. More

Poor Service / Not Trustworthy I live about an hour away from Fort Wayne. I found a truck on auto trader that I liked. I contacted the dealership to set up a meeting. When I arri I live about an hour away from Fort Wayne. I found a truck on auto trader that I liked. I contacted the dealership to set up a meeting. When I arrived for prearranged meeting, the truck that I was interested in was driven over the weekend by the sales staff and not even cleaned up. We took it on a test drive and liked it. I though I could just take it through the car wash later so wasn't too worried about the dirty condition. We sat down to talk price, the salesman asked what my trade was worth. I explained that I was looking for a fair price, but didn't throw out a number. They came back with an insulting offer for my trade. I told them it was worth much more than that and the comment that I received in return was "20 minutes ago you said you didn't know what it was worth". I relied and said that doesn't give you the right to screw me on it. Anyway, we negotiated a fair price, and we continued with the deal. Eventually we started talking financing. I told them that with my excellent credit that I wouldn't accept anything less than 2.99%apr. They came back and said they were able to do that. We shook hands and started drawling up the paper work. In the meantime my wife and I went to lunch. While at lunch our cell phones started ringing from various financial instructions because they suspected fraud. Long story, short, Glenbrook used the wrong social security number. When one loan was denied they continued to try our information with several other loaners. They repeatedly denied our credit because of the inaccurate information. They finally corrected the numbers and submitted the loan. The rate came back at 3.49%. They was very frustrating to me. If I could go back to that moment in time I would have stopped the sale and walked away, but I didn't, I continued with the deal. Now here we are, three weeks later, I have been to the BMV three times trying to register the truck in my name and get plates, every time I go they tell me that Glenbrook still has not done the title work. I continue to reach out to them to try to resolve these issues. More

Great service and very helpful I have dealt with Brent Stuckey a salesman there several times and he has always been very helpful and great to work with I would recommend him to a I have dealt with Brent Stuckey a salesman there several times and he has always been very helpful and great to work with I would recommend him to anyone who is looking for a new or used car! More

Wonderful when I first bought my car LT and Todd Macon made it Happen they were both so sweet and very helpful. Loved the service and loved the car. My car had when I first bought my car LT and Todd Macon made it Happen they were both so sweet and very helpful. Loved the service and loved the car. My car had check engine sign and I had to Go drop it and the service guy was very helpful and nice. I passed by the sales and Todd was trying to see if I need help with anything else. He was awesome Will recommend this dealer anytime. More