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Glenbrook Dodge Chrysler Jeep Fiat

Fort Wayne, IN

4.9
2,803 Reviews
Glenbrook Dodge Chrysler Jeep has been serving the city of Fort Wayne and the surrounding areas for over 40 years. We offer a wide range of services for our customers including New & Pre-Owned vehicle sales & leasing, a top tier Service Department with highly trained technicians and all the latest technology to service your vehicle as well as a fully stocked Parts Department that carries thousands of OEM parts to get your vehicle back on the road as quickly as possible. We even offer a complete Collision Center that services all makes & models. Come visit us and find out why Glenbrook Dodge Chrysler Jeep is the very best place to buy a new or pre-owned vehicle and have your vehicle serviced or repaired. We look forward to serving you.
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100 W Coliseum Blvd

Fort Wayne, IN

46805

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Showing 2,803 reviews

January 04, 2016

Sales team We just bought my 3rd vehicle from Glenbrook Dodge whis is a 2015 Dodge Challenger. The sales team John Kinney, Drew Hamilton was working so hard for More

by Doug/Lori
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Blackmon, Drew Hamilton, John Kinney
Jan 04, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to review us! We appreciate your input! Sorry there was miscommunication, but we are glad that they worked hard to get it figured out! Enjoy your beautiful vehicle, congratulations!

December 28, 2015

Never say never! I had recently purchased a used Ford explorer and lost it in a fire 3 months later. I looked and looked for a vehicle to replace it and couldn't find More

by Teresa1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Blackmon, John Wright
Dec 29, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Teresa, thank you for taking the time to review our dealership! We are so happy that you are enjoying your minivan and our staff was so helpful for you!! Thanks again!

December 24, 2015

Service Department Rocks! When I leased a 2015 Ram I was disappointed with the sales experience and was very hesitant to go in for service. However, the service department is a More

by hgreene57
Recommend Dealer
Yes
Employees Worked With
Service
Dec 26, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

I apologize that we did not hold up to such great service on our sales end. If you give us a call we would love to speak with you to improve on our end. Thank you for reviewing us! We are glad our service center experience was above par!! Happy Holidays!

December 23, 2015

Great Experiencce Brought in my very old Chrysler for an oil change and tire rotation. I also asked to have several things I was concerned about checked. The car was More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember the name of the lady who helped us.
Dec 26, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to review us!! We are glad you are still enjoying your Chrylser!! Happy Holidays Judy!

December 18, 2015

Very helpful getting me into a new car Kip Weicht was a pleasure to work with. He is very understanding and helped me get into the car I want with little credit. He went above and beyond m More

by Chasemd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Blackmon, Kip Weicht
Dec 22, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for your time to review us! We are glad you enjoyed your purchasing process!! If you have any other questions do not hesitate to ask!!

December 16, 2015

Second purchase Traded 2014 Dart limited on 2015 Jeep Renagade, worked with Donald Lockridge on the deal and was a joy to do business with. All in all a pleasant expe More

by BbMC6570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Lockridge
Dec 26, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We are so glad you enjoyed your purchasing experience!! We hope you had a happy holiday!!

December 03, 2015

I got ripped off I bought a new 2015 dodge diesel dually 4 wheel drive almost 70,000 dollars. said I would get 1000.00 rebate back in check never got it ,I kept callin More

by jokers2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kip Weicht
Dec 22, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We are very sorry for the issues that you are facing and hope that we have resolved everything. If you have any questions or concerns do not hesitate to give us a call.

Dec 22, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

I am sorry for these issues that have arose throughout your purchasing. I believe we have resolved them, but if not you are always welcome to contact our customer service manager, Chris Pongratz. Have a great day.

November 28, 2015

Outstanding Customer Service from Sean Shaffer My husband and I came in to Glenbrook Dodgem originally in October of this year with a 1998 Blazer trade in. We were given a fair price for the trade More

by nwtwodogs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Blackmon, Sean Shaffer
Nov 30, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thanks for this wonderful review! At Glenbrook Chrysler Dodge Jeep Ram, we strive to ensure that no question or concern goes unanswered and its encouraging to know that Sean was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a Dodge that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Matt McKibben | GM

November 17, 2015

New truck Bought a new 2015 Dodge Ram pickup service was quick easy made me feel at home very good experience definitely come back when I need another vehicle. More

by Jamie dodge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Blackmon, Angel Bahena
Nov 30, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Congratulations on your new 2015 Dodge Ram! Thanks so much for taking the time to share your feedback with us!  We work hard to make sure our guests have a remarkable experience.  We will share your comments with our team and we look forward to seeing you at our dealership in the future. Matt McKibben | GM

November 15, 2015

Great Service! Brought my Jeep in for recall service and an oil change. Becky Dodd made the process easy. Got all my work done on time (actually early). She was v More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Dodd
Nov 17, 2015 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Brian, we would like to thank you for your kind words. It’s great that Becky was here to help you on your needs. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Matt McKibben | GM

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