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Glenbrook Dodge Chrysler Jeep Fiat
Fort Wayne, IN
2,812 Reviews
Glenbrook Dodge Chrysler Jeep has been serving the city of Fort Wayne and the surrounding areas for over 40 years. We offer a wide range of services for our customers including New & Pre-Owned vehicle sales & leasing, a top tier Service Department with highly trained technicians and all the latest technology to service your vehicle as well as a fully stocked Parts Department that carries thousands of OEM parts to get your vehicle back on the road as quickly as possible. We even offer a complete Collision Center that services all makes & models.
Come visit us and find out why Glenbrook Dodge Chrysler Jeep is the very best place to buy a new or pre-owned vehicle and have your vehicle serviced or repaired. We look forward to serving you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 2,812 reviews
October 27, 2015
Fraud Went in and got approved for our truck, Austin helped us and was AMAZING, he was fast, kind, and answered all questions. We leave in the truck with th Went in and got approved for our truck, Austin helped us and was AMAZING, he was fast, kind, and answered all questions. We leave in the truck with the agreement to bring in our old suburban and $500 as our down payment. About 5pm the next day we drop the suburban off and drop the title and $500 off with Jeff Colony (spelling?), shook and hands and left. 30 days is up and we still could not register and plate our new truck due to them not releasing the title. Now common sense would be that if there was an issue to call the buyer and discuss the issues. No we had to call for 4 different days to find out they "lost" out $500 and now can't release the title. Lamont (in financial) claims they can't find it but they have the title (the title and money were together in an envelope. And as my husband is trying to figure out what to do and letting him know we will have to call our attorney, Lamont hangs up. What kind of business is this? More
by 2013dodge
Employees Worked With
Lamont (finance), Austin Bradford, Jeff Colone
October 09, 2015
Great vehicle knowledge We went in looking for a small suv. Kip Weicht listened to what we were looking for and suggested a vehicle that we had not thought of. We checked out We went in looking for a small suv. Kip Weicht listened to what we were looking for and suggested a vehicle that we had not thought of. We checked out the fiat 500 and it was perfect! I was impressed with his vehicle knowledge and that he really listened to what we were looking for. He made the process so easy from start to finish! Thanks Kip and team! More
by Chriswissel
October 02, 2015
Exceptional Service (A+) Brian Marshall and Justin Reynalds were GREAT...fast service with "in-stock" parts! Warranty issue was fixed as described...Thank you both for outstan Brian Marshall and Justin Reynalds were GREAT...fast service with "in-stock" parts! Warranty issue was fixed as described...Thank you both for outstanding service. More
by Mrmopar13
Employees Worked With
Brian Marshall,Justin Reynalds
October 02, 2015
Great Team Work Brian Marshall and Amanda Blaine are a great team to work with. They answer all my questions in a very professional way. Service has always been com Brian Marshall and Amanda Blaine are a great team to work with. They answer all my questions in a very professional way. Service has always been completed on time and right the first time. More
by Tmb909
Employees Worked With
Brian Marshall, Amanda Blaine
September 09, 2015
Steering Column Noise Brian Marshall helped find the issue with my steering column noise. Sounded like a rubbing noise of some sort. Technician recommended a new steering c Brian Marshall helped find the issue with my steering column noise. Sounded like a rubbing noise of some sort. Technician recommended a new steering column. They ordered the new parts and they contacted me when they came it. All work was completed sooner than I was told. Very satisfied with the warranty work completed! Thanks Eric J More
by Eric Johnson
Employees Worked With
Brian Marshall
September 05, 2015
Warranty Work Excellent service on my 2014 Town & Country. Brian Marshall took care of the warranty work with no hassle involved. This was my first visit to Glenbr Excellent service on my 2014 Town & Country. Brian Marshall took care of the warranty work with no hassle involved. This was my first visit to Glenbrook. More
by Steve1946
Employees Worked With
Brian Marshall
September 01, 2015
Nice staff and vehicles On 8/17 I went in to finish my paperwork for my 2015 Dodge Dart. Sean Shaffer had already been very helpful when I started my online approval. Sean d On 8/17 I went in to finish my paperwork for my 2015 Dodge Dart. Sean Shaffer had already been very helpful when I started my online approval. Sean did not give high pressure, he went and got the Dart in a thunderstorm so I could test drive it, and helped occupy my teenage son by talking football. It was a pleasant experience. More
by NoelIngram
Employees Worked With
Sean Shaffer
August 27, 2015
We bought a 2015 Dodge Journey Our experience with buying a new SUV was great at the Glenbrook dealership. Our salesman was Sean Shaffer and he was very considerate and helpful. Ans Our experience with buying a new SUV was great at the Glenbrook dealership. Our salesman was Sean Shaffer and he was very considerate and helpful. Answered all our questions and if he didn't know he went to find out. He worked very hard to get us the best deal he could get. We appreciate all the work he did for us and we will come back to Glenbrook when we need another vehicle. We will also recommend this dealership and our salesman Sean Shaffer. More
by journey 2015
Employees Worked With
Sean Shaffer_sales
August 18, 2015
Horrible Lies And Fake Smiles ! So OVER Glenbrook Dodge NEVER am I to purchase another vehicle from them ! When you purchase a vehicle it's all smiles once the deal is sealed the ser So OVER Glenbrook Dodge NEVER am I to purchase another vehicle from them ! When you purchase a vehicle it's all smiles once the deal is sealed the service is horrible as well as the attitudes ... Tabitha in service is a liar and does not do her job properly and Chris Pomgratz is an complete xxxxxxx their service department sucks ! I purchased my car in mid July 2 weeks later my brakes went out when I spoke with whom I purchased the car he gave me the run around and I've yet to get 2 things I was promised on my contract . They have had my car for 3 days just to fix the brakes ! Before my deal was final they gave me a rental while the tinted my Windows which took a few hours (which was fine) and now that it's my brakes that need to be fixed (mind u my car was not a buy as is vehicle) I have not gotten a rental nor any type of compensation for the time they have had my vehicle I basically paid for a vehicle to be vehicleless . Never purchase here and do not let the smiles fool you ! I told them about my brakes when they first began squeaking 2weeks after I purchased it it took them 3 weeks before they even looked at it my brakes completely went out on me while I was driving and had to be towed to the dealership. More
by KreshiaJay
Employees Worked With
tabbitha murphy, Chris Pongratz
August 18, 2015
Amazing and easy going From the minute I walked on the lot, it wasn't the typical car shopping experience. Our salesman, Ken, answered any question I had without hounding us From the minute I walked on the lot, it wasn't the typical car shopping experience. Our salesman, Ken, answered any question I had without hounding us. We test drove a 2015 Jeep Wrangler Unlimited and decided it was the one. The entire process was easy going, and the staff was very friendly. The business manager made signing the papers stress free with jokes and laughs. I would definitely recommend Glenbrook Dodge Chrysler Jeep to anyone looking into a new or used vehicle! More
by snzubke
Employees Worked With
