Glenbrook Dodge Chrysler Jeep Fiat

Worst dealership and service department The sales staff and management are rude, they lie, they keep you waiting hours, they offer you one price and finance another. We purchased from this d The sales staff and management are rude, they lie, they keep you waiting hours, they offer you one price and finance another. We purchased from this dealership and took a 10,000$ loss to get out of the car we bought from them less than a year ago. Their service department is DESPICABLE! In the 10 months we owned our Fiat, it spent 5 months on their lot waiting on service, or just sitting there because the service department refused to contact us to let us know it was ready. They also called me a liar, despite proof of the errors that occurred. I chose to take a financial hammer to the face rather than continue driving a car that had to be serviced there. The "owner's son, Matt" was even pompous, rude, degrading and unwilling to try to set things right. Walking through the door of Glenbrook was worse than being hit by a train. More

Very Friendly Dealership We recently came in looking for Charger. We noticed several online at a decent price. We came in and immediately Melissa Poore was there to help us. We recently came in looking for Charger. We noticed several online at a decent price. We came in and immediately Melissa Poore was there to help us. She was awesome from beginning to end. She is the most upfront and honest car sales person I have ever dealt with. She was patient and understanding to our financial needs. I would recommend to all of my friends to come here and ask for Melissa if they want an honest and professional person helping them. This was a huge investment and decision for us but Melissa made it seem so easy after she explained everything to us. She made us feel comfortable. Thank You!!! More

Satisfied overall new car purchase Our vehicle broke down and we had to have it towed to the Glenbrook Dodge Chrysler Jeep dealership for repair. After learning the cost of our repair Our vehicle broke down and we had to have it towed to the Glenbrook Dodge Chrysler Jeep dealership for repair. After learning the cost of our repair we decided to go next door to speak with Melissa Poore as we had previously bought a Jeep Wrangler from her. We explained what we were willing to spend and Melissa and the dealership team allowed us to walk away that day (Saturday) with a brand new 2015 Jeep Cherokee at the price we needed. Awesome job! More

New Truck I am very pleased with the help I received from Ken Starnes on purchasing my new 2014 Dodge Ram 1500. the finance team also found a rebate through USA I am very pleased with the help I received from Ken Starnes on purchasing my new 2014 Dodge Ram 1500. the finance team also found a rebate through USAA that I didn't know about. More

Fast and friendly dealership! Chad Holzinger and the financial staff helped me get a fast approval - they were very friendly throughout the whole process. I would recommend this de Chad Holzinger and the financial staff helped me get a fast approval - they were very friendly throughout the whole process. I would recommend this dealership to all my friends and family. More

Lied to....Charged for work that was covered under warranty 2014 Dodge Ram 3500 Diesel=$65,000.... This truck is less than 2 months old and have had issues with a vibration since it was new. 2 new tires have be 2014 Dodge Ram 3500 Diesel=$65,000.... This truck is less than 2 months old and have had issues with a vibration since it was new. 2 new tires have been put on it and wheels have been balanced twice....no sorry now its a 3rd time. When i picked up the truck on Friday Brian Marshall informed me that i would have to pay for the balancing...he said that warranty wouldnt cover the repairs....I called Chrysler customer service and there was no record of him ever calling. I worked at a dealership for 15 years and i know how it works.... Warranty claims are lots of paper work and warranty doesnt pay as much as customer pay.....so it was never turn in. I drove 9 miles and the tire pressure monitoring light came on and the truck shook worse than before and Brians claim was that it was done wrong the 1st time..... Then my truck sat in service all day monday and Brian said he would call and NEVER did...... we have lost the meaning of what true customer service is More

Oil Change At the service center they are very friendly, work quickly to get the oil changes done and the price is unbeatable. Feel very welcome and well inform At the service center they are very friendly, work quickly to get the oil changes done and the price is unbeatable. Feel very welcome and well informed! More

Awesome!!! Joe was awesome to work with. Matt was great to work with and they knew what I wanted by the little things I told them and now I got an awesome Ram to Joe was awesome to work with. Matt was great to work with and they knew what I wanted by the little things I told them and now I got an awesome Ram to drive!!! More

fast and easy This was the quickest and easiest car purchase I have had in 25 years of buying cars. Jeff Colone was both friendly and helpful. I will recommend Glen This was the quickest and easiest car purchase I have had in 25 years of buying cars. Jeff Colone was both friendly and helpful. I will recommend Glenbrook dodge to anyone looking for a new car. More

the perfect car for my wife we have been looking for a different car, we were gonna get a used car, but I was looking on the internet, and came across the glenbrook site. We were we have been looking for a different car, we were gonna get a used car, but I was looking on the internet, and came across the glenbrook site. We were looking for a white dodge avenger with the black top adidition, and bam they had one. i left an email with them and Joe Payton had gave me a call the next day, This is the way to find a car, trying to deal with the wolves at the door isnt the way for me, Joe Payton made it easy for us to buy from him **************************** Joe Payton all the way******************************************* thanks Steve More