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Glenbrook Dodge Chrysler Jeep Fiat

Fort Wayne, IN

4.9
2,887 Reviews
Glenbrook Dodge Chrysler Jeep has been serving the city of Fort Wayne and the surrounding areas for over 40 years. We offer a wide range of services for our customers including New & Pre-Owned vehicle sales & leasing, a top tier Service Department with highly trained technicians and all the latest technology to service your vehicle as well as a fully stocked Parts Department that carries thousands of OEM parts to get your vehicle back on the road as quickly as possible. We even offer a complete Collision Center that services all makes & models. Come visit us and find out why Glenbrook Dodge Chrysler Jeep is the very best place to buy a new or pre-owned vehicle and have your vehicle serviced or repaired. We look forward to serving you.
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100 W Coliseum Blvd

Fort Wayne, IN

46805

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Showing 2,887 reviews

November 30, 2022

Patiently sorted options with me. Was very understanding and was not pushy by any means. Would recommend to a friend. More

by Kaitlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braxton Madison
Nov 30, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Kaitlin, we are so grateful for this positive rating. Enjoy the rest of your day, and we hope you'll visit us again at Glenbrook Dodge Chrysler Jeep.

November 30, 2022

Fast service, did exactly what I asked, only complaint is somewhere in the process my steering wheel wrap got scraped and torn. I think a black marker will make it much less noticeable, but still a bit disap More

by Kenbrookhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Kantarevic
Dec 01, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello! Thank you for taking the time to leave us your feedback. It is great to read that our Service Team provided you with a timely experience here at Glenbrook Dodge Chrysler Jeep. Please let us know if there is anything else we can do for you.

November 23, 2022

The dealership was clean and well organized. Everyone I talked to we very understanding and helpful. More

by Tnk
Recommend Dealer
Yes
Employees Worked With
Braxton Madison
Nov 24, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, it is a pleasure to know that we could accommodate you with a clean and organized dealership. We are thankful that our staff provided you with an understanding and helpful experience. Please reach out to Glenbrook Dodge Chrysler Jeep if there is anything more that we can do for you.

November 18, 2022

I had an appointment time of 11am and showed up at 10:45 to have a defective radio replaced. I was told it would be a 30 - 45 min procedure and they would come get me in the waiting room as soon as it was d More

by fireman417a
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Wallace
Nov 21, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, Thank you for taking the time to share your experience with us here at Glenbrook Dodge Chrysler Jeep. Our top priority is delivering 100% customer satisfaction. I would appreciate the chance to speak with you regarding the timeliness and communication of your radio repairs by our Service Team during your recent visit. Please get in touch with me at your earliest convenience so we can discuss this further. Best regards, Matt McKibben General Manager 260-484-1533

Nov 21, 2022 -

fireman417a responded

I talked with someone at the dealership and gave them my phone number and they said they would have you call me. Still not heard from you or anyone else from the dealership. fireman417a

November 14, 2022

Went over and above to get my pricing so I could afford my new car... More

by dpollard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Macon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenbrook Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Runyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
Nov 14, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for sharing your five-star review. We at Glenbrook Dodge Chrysler Jeep are pleased to learn that our Sales Team went above and beyond to provide a great car-buying experience. Congratulations on your new vehicle. We look forward to welcoming you back for any future needs.

November 11, 2022

He helped me leave with the car I wanted and he was really nice. Shout out to him. I'm really greatful. More

by howardstarks5120
Recommend Dealer
Yes
Employees Worked With
Tyler Runyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Fales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Hakey
Nov 11, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We here at Glenbrook Dodge Chrysler Jeep are thrilled to read our Sales Team made sure you enjoyed a great car-buying experience. Thank you for your five-star review, Howard, and congratulations on your new vehicle. If we can be of any future assistance, please let us know.

November 11, 2022

I would definitely buy from him again. My husband and I received the car we wanted. More

by Emily1419
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zack Hakey
Nov 11, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to share your experience, Emily. Our Sales Team is dedicated to providing the right fit for our customers. Congratulations on your new vehicle. Come back and visit us at Glenbrook Dodge Chrysler Jeep for any future needs.

November 08, 2022

Replied to a letter to trade-in and trade-up. Would have liked a better explanation of which parts of the offers in the letter were addressed versus didn't apply. Overall happy with upgrade of More

by MIGirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Knight
Nov 11, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, thank you for your positive review. It's a wonderful feeling to know the upgrade process was fast and smooth. Your satisfaction is a priority here at Glenbrook Dodge Chrysler Jeep. We always strive to learn more about how we can better serve our clients. If you ever need additional help, we will be more than happy to assist you. Have a great day.

November 05, 2022

Zack and mike helped us out today. They got us into the keep and it was an amazing process More

by Chaseblack82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Hakey
Nov 09, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi Chase. It feels great to learn that our Sales Team was so helpful during your car-buying experience at Glenbrook Dodge Chrysler Jeep. Congratulations on your new Jeep, and enjoy!

November 05, 2022

Glenbrook was 3 and a half hours away but they made the task of purchasing a truck easy and enjoyable. More

by tjkoen01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeAndre Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Hakey
Nov 08, 2022 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the 5-star review. Here at Glenbrook Dodge Chrysler Jeep, we are happy to know that your experience with our Sales Team was easy and enjoyable. Contact us anytime if you need us.

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