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Glenbrook Hyundai - Happy Car Store
Fort Wayne, IN
760 Reviews
Glenbrook Hyundai is taking a different approach to serving our customers. We are embracing the power of the internet and offering you a platform that you can take anywhere and use on almost any digital device that will make a connection to the internet. Our website is fully responsive. This means that anything you can do on a desktop or laptop computer will be able to be completed on smartphone or tablet computer. Now you can take the Glenbrook Hyundai website with you and ask us specific questions anytime you wish.
We really value the relationships we have built over the years and look forward to making new ones in the future. Our website is aimed at getting our unique message about how we operate within the automotive industry out to a new group of people. We are looking forward to working with you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 760 reviews
February 21, 2025
Was in for an oil change and recall issue. Got a new battery also. Talked with Josh, my favorite salesperson. I’m a senior citizen and I find Josh to be most “user friendly “. For your infor Got a new battery also. Talked with Josh, my favorite salesperson. I’m a senior citizen and I find Josh to be most “user friendly “. For your information, he portrays your company in a very positive light. Best Regards, Gary Houser More
by Gary5606
Employees Worked With
Josh
January 26, 2025
This visit was not good. I was missing a lug nut. They charged me for 3? And never put 1 on the car. I'm still missing it. They said they rotated tires and done oil change? B I was missing a lug nut. They charged me for 3? And never put 1 on the car. I'm still missing it. They said they rotated tires and done oil change? But had low tire alarms when I picked it up. Had to go back and get filled up. It took a lot of trust away? I'm not sure any of the work was done? They did fix the light issue it was having. That is good. More
by bmo210
Employees Worked With
Jenny Fudge
January 23, 2025
Very friendly and straightforward in their approach and interaction. Not very knowledgeable about their EV products and EV considerations, but they tried to find the answers I needed. interaction. Not very knowledgeable about their EV products and EV considerations, but they tried to find the answers I needed. More
by clifton_rich
Employees Worked With
James
January 20, 2025
Do not purchase a Hyundai, period. Sales reps at this dealership misrepresented the cost to continue to use the computer in the car after you lose the service in 3 years. It is actuall Sales reps at this dealership misrepresented the cost to continue to use the computer in the car after you lose the service in 3 years. It is actually 3 times the price quoted to me. Then, when the computer service (Bluelink) tried to renew it, I lost all the safety functions and remote access. I now have a computerized car with no computer. So now it is essentially a fancy radio. Spoke to a dealership manager and his response was, "Why don't you just trade it in for a new one because they now have lifetime Bluelink service?". So instead of responding to my complaint and providing CUSTOMER SERVICE, he tried to make a SALE. So buyer beware, that is the quality of customer service you have in your future if you purchase a Hyundai from them. No. Thank. You. More
by dpayne6
Employees Worked With
John
January 18, 2025
Happy with my service, the customer service was very friendly and got my car done in a timely manner. A little pricey but worth it for quality. friendly and got my car done in a timely manner. A little pricey but worth it for quality. More
by kaylaschreier87
Employees Worked With
Andrew
January 11, 2025
Had my car serviced here. Was in and out pretty fast. Andrew helped me out. Was friendly. Waiting area was neat and clean, hot chocolate was the best I've ever had. Would high Was in and out pretty fast. Andrew helped me out. Was friendly. Waiting area was neat and clean, hot chocolate was the best I've ever had. Would highly recommend coming here. Will be going back for further oil changes and services. More
by Aries93
Employees Worked With
Andrew 5 stars
January 09, 2025
Great service. Friendly fast greeting. A little longer but communicated well. Service good! Justin runs a tight ship. Seems professional and helpful. Friendly fast greeting. A little longer but communicated well. Service good! Justin runs a tight ship. Seems professional and helpful. More
by addylynn7677
Employees Worked With
Justin Stump
