Glenbrook Hyundai - Happy Car Store
Fort Wayne, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Was very happy wirh Ethan that I recently purchased vehicle from. It was very professional. vehicle from. It was very professional. More
I’ve reached the point where I no longer have confidence in the service department at Clemmer Dodge Hyundai. On multiple occasions, I’ve picked up my vehicle after service only to discover greasy fingerp in the service department at Clemmer Dodge Hyundai. On multiple occasions, I’ve picked up my vehicle after service only to discover greasy fingerprints and smudges on my windshield. This isn’t an isolated incident. It’s happened repeatedly, and frankly, I shouldn’t have to clean up after technicians who are being paid to service my vehicle. I take pride in maintaining my car and expect the dealership to show it the same respect. More concerning was the disappearance of my wheel lock key following service at the dealership. This was my personal equipment, and it went missing while my vehicle was in their care. The dealership eventually offered me a complimentary oil change as compensation. What bothered me was the attitude surrounding that offer, as though they were doing me some sort of favor. The free oil change was a settlement for my missing property, not a generous gesture or compensation for the repeated poor service I’ve experienced. Those are two entirely separate issues. I understand that mistakes happen. What matters is how a business handles those mistakes and whether it makes a genuine effort to improve. Repeatedly returning a customer’s vehicle dirty, failing to account for their property, and then treating basic compensation as an act of generosity does not inspire confidence. I purchased a Hyundai expecting professional dealership service. Instead, I’ve been left questioning the care, attention to detail, and accountability of this service department. I’m not looking for special treatment. I simply expect my vehicle to be returned clean, my property to remain accounted for, and any mistakes to be handled professionally. Unfortunately, my experience has fallen well short of those reasonable expectations. More
Always a good experience I have had many Hyundai's and always trusted them and I was very happy with the people who helped me this time with my service always trusted them and I was very happy with the people who helped me this time with my service More
I purchased a new Santa Fe at this dealership. Cayler Miner was my salesperson, he was professional and a overall strait forward person to work with. He never pressured me or behave like the “ty Cayler Miner was my salesperson, he was professional and a overall strait forward person to work with. He never pressured me or behave like the “typical” money hungry salesman. He had great product knowledge and help me set up my blue link. Shot out to the sales manager Jeremy, he was very helpful getting me approved with not perfect credit for my lease. Most sales managers are quite frankly miserable pushy people to deal with ;who are more concerned with profit and hitting their quota than making a customer happy. Jeremy is the complete opposite and I respect what he did to help me and my family out purchasing this new car. I highly recommend doing business here. More
Mike Hayden was patient enough for me to find the perfect car I wanted and he was helpful enough for me to get the car also. I would like to S/O Mike for everything he did for me on this sell!!! car I wanted and he was helpful enough for me to get the car also. I would like to S/O Mike for everything he did for me on this sell!!! More

