
Glenbrook Hyundai - Happy Car Store
Fort Wayne, IN
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I drove in without an appointment and Andrew (in the service department) did a beautiful job of calmly and kindly welcoming me and attending to what I needed without any sales pressure explaining the ad service department) did a beautiful job of calmly and kindly welcoming me and attending to what I needed without any sales pressure explaining the advantages of what I needed in a way that made sense. I felt respected despite my lack of knowledge on the subject. Thanks, Andrew! I was very happy and satisfied with the service I received today! More
Very nice & encouraging. There was alot of information & I was a bit overwhelmed, but they were patient & told me to call with any questions. There was alot of information & I was a bit overwhelmed, but they were patient & told me to call with any questions. More
They did a Great Job making sure I got just the right Santa Fe. The Limited trim had all the features I was looking for and I didn't need to spend the extra on a Calligraphy like I originally thought. Santa Fe. The Limited trim had all the features I was looking for and I didn't need to spend the extra on a Calligraphy like I originally thought. More
Do not go to Glenbrook Hyundai. My third lease experience has been and continues to be a nightmare. The title work arrived well past the 45 days resulting in late fees and loss of credit on the plates I had has been and continues to be a nightmare. The title work arrived well past the 45 days resulting in late fees and loss of credit on the plates I had just paid for. Hyundai Finance is hounding me for fees that I was told would be waived once I set up my account. Because of delayed title work it was 59 days after signing the lease before I could set up my account. Rachel Hainline said she would contact Hyundai Finance to resolve the issue. But as of today it remains unresolved. The bill is for $1326.00. I have spoken with Tim in the finance department of the dealership and he was rude and argumentative. I've contacted Jeremy the sales manager who has never responded at all. I WILL NEVER GO TO GLENBROOK HYUNDAI AGAIN. More
Over priced by $2000 not going to try and over pay by a dealer that doesn't give a xxxx about its customers so no dealer that doesn't give a xxxx about its customers so no More