
Glenbrook Hyundai - Happy Car Store
Fort Wayne, IN
Filter Reviews by Keyword
By Type
Showing 752 reviews
Service completed when promised. Disappointed my car wasn't vacuumed as it has been in the past when I arrived. No car wash offered as in the past. Guess some Service items have b Disappointed my car wasn't vacuumed as it has been in the past when I arrived. No car wash offered as in the past. Guess some Service items have been discontinued More
This was my first experience with the Service Center at Glenbrook Hyundai. I used the Quick Lane, and the people there could not have been nicer. They were professional, courteous and friendly. They got my Glenbrook Hyundai. I used the Quick Lane, and the people there could not have been nicer. They were professional, courteous and friendly. They got my 2024 Palisade through an oil change and tire rotation quickly. Everything done was explained, and all my questions were answered. I was very happy with the service. More
Excellent experience. No pressure sales tactics. Top notch customer service. Chris Anderson took the time to listen to what I wanted and was never burdened with my indecis No pressure sales tactics. Top notch customer service. Chris Anderson took the time to listen to what I wanted and was never burdened with my indecision. Will absolutely be back and also refer my friend and family to him/them. More
I received a letter from Hyundai regarding their April TRADE-IN Sales Event. They said they would offer me 20% above Kelly Blue Book for my 2020 Sante Fe. Kelly Blue Book is $17,161 and they would offer m TRADE-IN Sales Event. They said they would offer me 20% above Kelly Blue Book for my 2020 Sante Fe. Kelly Blue Book is $17,161 and they would offer me up to $20,593. I went in to buy a new 2024 Tucson. My car is in very good condition but they offered me $1,000 below Kelly Blue Book. $16,000. I spoke with the Sales Manager, Jeremy Owens on the phone about the Trade-In Promotion and he stated that this is a Marketing Promotion that is sent out to get people into the store and their job is to sell a new car. Apparently the promotion is a scam and I was lied to. The sales manager hung-up on me. More
Keeps you in the loop and was very professional when explaining the issues that were wrong with my vehicle. Repaired and returned in a timely manner. explaining the issues that were wrong with my vehicle. Repaired and returned in a timely manner. More