
Glendale Chrysler Jeep Dodge Ram
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Top Notch Service w/Brad McGrew We purchased our first minivan, a new Chrysler Pacifica, with Brad. He was extremely knowledgeable about the Pacifica and was able to show/demonstrat We purchased our first minivan, a new Chrysler Pacifica, with Brad. He was extremely knowledgeable about the Pacifica and was able to show/demonstrate all the features available. We shopped a few dealerships and Brad was the most pleasant to work with. He has a great sense of humor and was even very helpful after the sale (he spot polished/cleaned our van by hand and helped moved baby car seats). Throughout the sale, he was very responsive to emails, even responding back during his day off. He also worked late when we picked up our vehicle and didn't seem annoyed by it. Talk about going the extra mile! There was no arduous, drawn out negotiation session. He gave us a price, we countered and it was accepted! No going through tedious, individual line item savings; he just gave us a bottom line price that made it easy-peasy. We highly recommend Brad! More
Excellent customer service! I went to many different dealerships in the St. Louis area looking for a used minivan. Out of the 6 dealers, this was by far the best, most respe I went to many different dealerships in the St. Louis area looking for a used minivan. Out of the 6 dealers, this was by far the best, most respectful, informative and non-pressure-filled experience. I worked with Jim Ottomeier who was excellent. He knew the vehicles well and pointed out the best features in each but also mentioned things people didn't like about each - which helped comparing cars be easier. He follow up the next day as he said he would. I would highly recommend this dealership. Also, this is obviously not the most important factor, but their show room is very nice, you feel like you are just as valued as someone buying a new car- lots of other dealerships have a very low-end area for used car buyers. Overall great experience! More
Alex is the best Alex, thank you so much for helping me with my new Jeep Trackhawk. You’re service is second to none. Your knowledge of the vehicle and friendliness is Alex, thank you so much for helping me with my new Jeep Trackhawk. You’re service is second to none. Your knowledge of the vehicle and friendliness is simply the best. Look forward to buying another one from you years from now! More
Excellent Sales & Service Experience My experience with Glendale Dodge was phenomenal! My sales person Becky worked hard to find exactly what I wanted and didn't stop until she did. The p My experience with Glendale Dodge was phenomenal! My sales person Becky worked hard to find exactly what I wanted and didn't stop until she did. The prices were very competitive and the process was seamless. I actually live 35 minutes away and drove to Glendale because the service and Becky are just that good. More
Fantastic Experience Steve at Glendale Chrysler Jeep was fantastic to work with. We knew we wanted a Jeep Grand Cherokee but were unsure which one we wanted to go with. St Steve at Glendale Chrysler Jeep was fantastic to work with. We knew we wanted a Jeep Grand Cherokee but were unsure which one we wanted to go with. Steve let us look at various Jeeps in different trim packages and was extremely patient. He was very thorough in explaining all of the different features on each car. I would recommend Steve to anyone that is looking to buy a car from this dealer. I was extremely pleased with our visit and we love our new Jeep! More
Hard to believe I originally went over to the dealership to look at a used 2017 Dodge Grand Caravan SE and ended up with a new 2018 SXT model. I didn’t think a new o I originally went over to the dealership to look at a used 2017 Dodge Grand Caravan SE and ended up with a new 2018 SXT model. I didn’t think a new one would be attainable due to the price, but after some creative number crunching and finance options it became a reality. More
Test drive/offer made and not accepted. Worked with Dan Kuhn and he was great I would be more than happy to work with him again, highly recommend his services. His sales manager (John) then Worked with Dan Kuhn and he was great I would be more than happy to work with him again, highly recommend his services. His sales manager (John) then came out and basically laughed at my offer. I proceeded to show him comparable prices I’ve seen online and had to constantly defend myself against his condescending tone. His exact response was, “pfft at that price I would buy all of them too” and then laughed and proceeded to belittle my offer for the next 10-15 minutes. He seemed like he tried to talk his way back out of how the conversation started but I don’t think he realized how condescending his tone was throughout the duration of my visit. This dealership could call me back tomorrow with my offer accepted and I would never do business there. John kept reiterating that he wanted me to leave the dealership feeling”happy” and all I could think about after I left was how arrogant he was towards me. I’ve never left a dealership before with the feeling of being laughed at by a salesman until today. More
Great experience Zac and I worked together for several months to find the right preowned truck. When the right truck finally came in he held it for me until I was back Zac and I worked together for several months to find the right preowned truck. When the right truck finally came in he held it for me until I was back from vacation. It was a great experience and I recommend Zac to all my friends and family. More
Very Accommodating Experience Becky at Glendale Chrysler Jeep is very understanding of the needs of a business like ours and we really appreciate her willingness to work within our Becky at Glendale Chrysler Jeep is very understanding of the needs of a business like ours and we really appreciate her willingness to work within our schedules. More
WORST dealer experience EVER I met with salesman Kevin Dilley to take a vehicle for a test drive on a Friday morning. After driving the vehicle, I told Kevin that I would think a I met with salesman Kevin Dilley to take a vehicle for a test drive on a Friday morning. After driving the vehicle, I told Kevin that I would think about it and let him know. I subsequently texted Kevin the following Monday morning to see if the vehicle was still available and he told me it was. I then let him know that I I would be down in an hour to drive it again. He said "great". I then drove 40 minutes to get to the dealershio, and when I got there, Kevin informed me that the vehicle was sold. I left the dealership, and, when I got home, I wrote an email to the Carlo Merlo, the dealers owner to express my displeasure with his dealership. The email was ignored. In addition., I called the used car sales manager FOUR times to complain, and he never took my calls or returned any of my four messages. I subsequently left two messages for the general manager, which were also ignored. As I said in the title of this review, the WORST experience I've EVER had with a car dealership More