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Glendale Chrysler Jeep Dodge Ram

St. Louis, MO

4.4
2,431 Reviews
Glendale Chrysler Jeep Dodge RAM is a 3rd generation Family owned and operated business. We pride ourselves on making your entire automotive experience an enjoyable one. Please visit us today and experience first hand our Glendale Difference!
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10070 Manchester Rd.

St. Louis, MO

63122

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Showing 2,431 reviews

August 25, 2018

Top Notch Service w/Brad McGrew We purchased our first minivan, a new Chrysler Pacifica, with Brad. He was extremely knowledgeable about the Pacifica and was able to show/demonstrat More

by tanthon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad McGrew
August 24, 2018

Excellent customer service! I went to many different dealerships in the St. Louis area looking for a used minivan. Out of the 6 dealers, this was by far the best, most respe More

by Kari08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ottomeier, John E Hanna
August 24, 2018

Alex is the best Alex, thank you so much for helping me with my new Jeep Trackhawk. You’re service is second to none. Your knowledge of the vehicle and friendliness is More

by Daniel P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Feltner
August 21, 2018

Excellent Sales & Service Experience My experience with Glendale Dodge was phenomenal! My sales person Becky worked hard to find exactly what I wanted and didn't stop until she did. The p More

by AHard314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Moore, Jim Welch
August 20, 2018

Fantastic Experience Steve at Glendale Chrysler Jeep was fantastic to work with. We knew we wanted a Jeep Grand Cherokee but were unsure which one we wanted to go with. St More

by ewiechart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hemenway
August 19, 2018

Hard to believe I originally went over to the dealership to look at a used 2017 Dodge Grand Caravan SE and ended up with a new 2018 SXT model. I didn’t think a new o More

by POLPRIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Feltner, Jim Welch
August 18, 2018

Test drive/offer made and not accepted. Worked with Dan Kuhn and he was great I would be more than happy to work with him again, highly recommend his services. His sales manager (John) then More

by Jmo1290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Dilthey, Dan Kuhn Jr.
Sep 28, 2018 -

Glendale Chrysler Jeep Dodge Ram responded

I'm sorry if I came off condescending. I certainly never want a customer to feel that way. I'm sorry my desk manager could not accept your offer. When I said "that can't happen", I probably came across to strong...I'm sorry. Over my life in the car business (my family owned a store in the 80's and 90's) I pretty much know what the cars cost and what a dealer will take for a car. I was relaying my thoughts to you. I didn't do a very good job! Please accept my apology and hope that some day you give Glendale another chance. The owner did nothing wrong. Sincerely, John

August 17, 2018

Great experience Zac and I worked together for several months to find the right preowned truck. When the right truck finally came in he held it for me until I was back More

by Mydentguystl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Underwood
August 16, 2018

Very Accommodating Experience Becky at Glendale Chrysler Jeep is very understanding of the needs of a business like ours and we really appreciate her willingness to work within our More

by WU Fleet Mgr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Moore
August 12, 2018

WORST dealer experience EVER I met with salesman Kevin Dilley to take a vehicle for a test drive on a Friday morning. After driving the vehicle, I told Kevin that I would think a More

by Dirtcheapshtuff
Customer Service
Recommend Dealer
No
Employees Worked With
Kevin Dilthey
Sep 28, 2018 -

Glendale Chrysler Jeep Dodge Ram responded

The management at Team Glendale regrets the way you feel about your experience. We understand how you feel and never want a customer to be pushed into writing a bad review. Many times we ask a customer for a deposit on a vehicle they are interested in, if they are truly wanting to buy that one. In your case, Kevin did ask you for a deposit. You said no. That's not a problem, we will never force a person to leave a deposit. However, we will tell you the vehicle is up for sale and we have 18 sales people that could possibly have a customer coming in. In this case, that's what happened. We sold it shortly after you were here. That was an inexpensive car compared to the overall market. I'm sure that's why it sold so quickly. We are sorry you missed this great deal Sincerely, Mike

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