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Glendale Chrysler Jeep Dodge Ram
St. Louis, MO
2,431 Reviews
Glendale Chrysler Jeep Dodge RAM is a 3rd generation Family owned and operated business. We pride ourselves on making your entire automotive experience an enjoyable one. Please visit us today and experience first hand our Glendale Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,431 reviews
August 12, 2018
Mistakes I leased a car here recently and it wasnt very smooth experience. So i made a deal with the car salesman Dan for a certain price on the car. He even I leased a car here recently and it wasnt very smooth experience. So i made a deal with the car salesman Dan for a certain price on the car. He even had me sign a paper that said if he can give me that price will i sign paperwork? So i signed it. Once i got into the finance office the price was $1000 more somehow and of course the finance guy had no idea why.. So i left and the next day they fixed the price but gave me a flimsy excuse on the mistake.. Also, they tried charging me $600 for lug nuts, a tiny pinstripe and nitrogen in tires... complete ripoff. I paid $300 but shouldnt of paid anything as i didnt want it in 1st place. So i went back into the finance office to finalize the deal and firstly the guy was impatient and giving me attitude. I would of walked out but i wanted to get this deal done for my wife. Then when i asked about the interest rate it was about 1.8% higher than what Dan had told me.. I argued a bit and Jim basically said i could take it or find somewhere else to go.. Quite rude and unprofessional. When i went to pickup my car the lugnut key wasnt even in my new car so they had to install a new one which took another 30 min. Complete lack of attention to details. Car wasnt as clean as it should be. All they did was pull the stickers and tape off. There were sticky spots from the tape and other areas not looking sharp. Also, the car was 100 miles away so when it arrived at dealership it had those extra miles on the odometer which wasnt included in my paperwork.. i had to tell them to update that. If i didnt, they surely wouldnt have said anything about that or the lack of lug nut key. I would have appreciated a bit of proactiveness. Dan was a decent salesman. My blame is directed at the sales manager and finance. Overall, the lack of transparency, mistakes, bad attitude and no proactiveness made this a poor experience. More
by honda888
Employees Worked With
Dan Kuhn Jr., Jim Welch
August 11, 2018
Excellent Dealer Kevin Dilthey was pleasant and personable. He made my car buying experience easy and fun like it ought to be. I highly recommend working with him if y Kevin Dilthey was pleasant and personable. He made my car buying experience easy and fun like it ought to be. I highly recommend working with him if you get the opportunity. More
by JeepLife
Employees Worked With
Kevin Dilthey, Jim Welch
August 11, 2018
My Glendale Chrysler Jeep Dodge Ram Experience I have purchased many cars in my lifetime. My experience at GCJDR was unforgettable. Rich RW Wiesner provided excellent customer service and guided me I have purchased many cars in my lifetime. My experience at GCJDR was unforgettable. Rich RW Wiesner provided excellent customer service and guided me through the process. In my words, he is one of the best in the business and I trust him as a knowledgeable salesman. I plan on buying all my future vehicles from this fantastic dealership. In addition, Jim Welch/Business Manager was very efficient in completing all documentation and getting me well on the road. He was able to answer all my questions and I was very satisfied with the customer. I commend both of these gentlemen and please highlight them for their stellar customer service. Please consider performance review commendation. Alonzo Shaw-a satisfied customer!!! More
by Zo Shaw
Employees Worked With
The service staff is awesome as well!!??, Rich "RW" Wiesner, Jim Welch
August 10, 2018
Great Service All Around! There were 3 very patient and professional gentleman working with myself and my Wife, which ultimately led to the purchase of our new 2018 Wrangler. There were 3 very patient and professional gentleman working with myself and my Wife, which ultimately led to the purchase of our new 2018 Wrangler. Thank you RW, Kevin and Jim Welch for your unbelievable service and professionalism. We will definitely be buying our next Jeep and or Vehicle from Glendale, hands down. Great Job Guys! More
by JEEP
Employees Worked With
Rich "RW" Wiesner, Kevin Dilthey, Jim Welch
August 10, 2018
Helped One More Time! Many thanks to Jim Ottomeier for lending a hand to fix a few problems with my car. Jim could not have been nicer, or more patient and before I knew it Many thanks to Jim Ottomeier for lending a hand to fix a few problems with my car. Jim could not have been nicer, or more patient and before I knew it, I was ready to roll. Glendale always sends a welcome feeling to clients from the Sales and Service reps. Thanks to all of you who've helped when needed! More
by Kate218
Employees Worked With
Lambert Hanna, Jim Ottomeier
August 10, 2018
Jeep purchase Everyone was so friendly! I am so glad to have been recommended to come to your dealership. There was no horrible haggling. Buying a car always takes Everyone was so friendly! I am so glad to have been recommended to come to your dealership. There was no horrible haggling. Buying a car always takes a long time but you all made it as quick and easy as possible. More
by Kris
Employees Worked With
Mike Oppermann Jr.
August 09, 2018
Very respectful Jerry was very easy to work with. I have never felt I would recommend a salesman before, but I will him. Easy to talk to Jerry was very easy to work with. I have never felt I would recommend a salesman before, but I will him. Easy to talk to More
by Karen
Employees Worked With
Not sure who our finance person was but he did a great job, Jerry Kasten
August 09, 2018
very friendly All the employees we worked with were very friendly, easy to talk to, and made us feel comfortable. Would highly recommend to friends and family. All the employees we worked with were very friendly, easy to talk to, and made us feel comfortable. Would highly recommend to friends and family. More
by Fun4all
Employees Worked With
Rich "RW" Wiesner, Jim Welch
August 08, 2018
Bought a 2nd Wrangler for myself It was great working with Matt Powers back in April when I bought my wife a new '18 Wrangler JK. I enjoyed the vehicle so much I drove back and bough It was great working with Matt Powers back in April when I bought my wife a new '18 Wrangler JK. I enjoyed the vehicle so much I drove back and bought an "18 JL for myself. I had the pleasure of working with Matt both times and his knowledge, personality and no pressure attitude is why I drove past at least 10 other dealerships to work with him. Would recommend working with Matt to anyone looking for a new vehicle. More
by Mike Folk
Employees Worked With
Matt Powers
August 06, 2018
Review of Pacifica Purchase I was satisfied to deal with Jerry Kasten at Glendale Chrysler and would recommend him highly to both other purchasers and Glendale Chrysler managemen I was satisfied to deal with Jerry Kasten at Glendale Chrysler and would recommend him highly to both other purchasers and Glendale Chrysler management. Ted White was just as patient and thorough as Mr. Kasten. Both are assists to the company. My 3rd T/C or Pacifica purchase. Ron E. Ryan More
by StL.i/c guy
Employees Worked With
Jerry Kasten
