Glendale Chrysler Jeep Dodge Ram

On Saturday May 18th 2013, I requested an online quote for a 2013 Jeep Grand Cherokee Trailhawk. Literally within 5 minutes I received a phone call from Mike Oppermann Jr. and he confirmed the Jeep we ha for a 2013 Jeep Grand Cherokee Trailhawk. Literally within 5 minutes I received a phone call from Mike Oppermann Jr. and he confirmed the Jeep we had been searching for was on his lot. Because we are over 100 miles from Mike's dealership, I wanted to try to get as close to a deal as possible before making the drive there. Knowing Mike has probably had 100's of people trying to make a deal over the phone, only to never show up in person, I tried to show our sincerity by describing the vehicle we had as a trade in, what we felt was a fair price for our trade, what financing options we had lined up, and what we felt was a pair price for the Trailhawk. I further explained that we wanted a very specific Trailhawk, and there were only THREE within 100 miles of my house. Being late in the model year, and assuming the 2013 Trailhawk was no longer in production, I was worried that letting Mike know we really wanted the Jeep on his lot, and that it would be difficult to find another one just like it would only give him reason to not be flexible. To my surprise, Mike and I were able to work out a deal on the phone in about 10 minutes! Mike, in my opinion, treated this sale like we could have found this Jeep for sale on any corner lot. We arrived at the dealership and despite being a Saturday with people everywhere, Mike met us before we even entered the dealership. We quickly signed some paperwork with Mike, who then passed us to Rich Reichart to sign all the financing paperwork. I knew Rich was going to try to sell us an extended warranty, something I never buy, on any product. Despite being very busy, Rich took the time to explain all of the extended warranty options available to us and after listening to him, we were convinced an extended warranty would be a wise investment for our new Jeep. Rich quickly had us in and out of his office, extended warranty in hand. In about an hour from arriving at the dealership we were on our way home in our new Jeep. It was, by far, the absolute best car buying experience I have had in my life. More

Most enjoyable car buying experience in 30 years! Salesman (Cedric) was sincere and honest. No stress, didn't have to deal with the business manager coming in and telling you that they can't sell yo Salesman (Cedric) was sincere and honest. No stress, didn't have to deal with the business manager coming in and telling you that they can't sell you the car for that price, only dealt with Cedric which was a definite plus. I came in, test drove the car, signed the contract and was out in under 30 minutes. The respect I received was admirable. Keep up the great. Wish all dealerships functioned like yours. More

I would recommend this dealership and salesman to anyone purchasing a Jeep Wrangler. Cedric transferred a vehicle that was close to the one I wanted and then once at the dealership changed it more to get i purchasing a Jeep Wrangler. Cedric transferred a vehicle that was close to the one I wanted and then once at the dealership changed it more to get it exactly like I wanted. No other salesmen that I talked with was willing to do this. More

Cedric represents the professionalism and dedication to the customer that everyone who purchases a vehicle deserves. I would absolutely recommend Cedric and Larry to anyone looking to purchase a vehicle. I the customer that everyone who purchases a vehicle deserves. I would absolutely recommend Cedric and Larry to anyone looking to purchase a vehicle. I'm sure they reflect that attitudes of the Glendale staff. Thank you very much, I will be coming back next time. More

This was my first car purchase and Cedric helped me every step of the way. Went the extra mile by filling up the tank and even personally helped detail the car on his day off. I highly recommend him as a s step of the way. Went the extra mile by filling up the tank and even personally helped detail the car on his day off. I highly recommend him as a saleman. More

I'm prepared when I approach a dealership about buying a used vehicle with extensive research, etc. Glendale had a very good asking price on the 2011 Durango Citadel they had listed on AutoTrader a buying a used vehicle with extensive research, etc. Glendale had a very good asking price on the 2011 Durango Citadel they had listed on AutoTrader and they even took another $1,000.00 off before I came to the dealership because of my membership in USAA. So going in I was satisfied with the selling price so it was just placing a value on my Trade and securing financing on my deal. I met with Jerry Kasten, who was very professional and personable, and after taking a few minuites to discuss the value of my trade we reached an agreed net price on the deal. I then moved over to Larry Stribin, Finance Manager, to secure financing. Larry was very professional and personable through our financing discussions and within a few minutes he had secured financing on the deal which I was very happy with. Also, the Service Area also assisted by installing Side Steps on the Citadel and they also where fantastic and very professional in my dealings with them. I would, without reservation, recommend Glendale Chrysler, Dodge, Jeep, especially Jerry Kasten and Larry Stribin, to anyone interested in purchasing a new or used Chrysler Product. By the Way, I love my new (used) Citadel!! More

I came in late on a rainy Friday night. Cedric & the finance guy were very helpful & friendly. They stayed several hours after closing to help me complete the sale. This is the second Jeep I purchased f finance guy were very helpful & friendly. They stayed several hours after closing to help me complete the sale. This is the second Jeep I purchased from this dealership. More

Friendly, convenient service. Answered all questions. Brandon Smith was reliable and easy to work with. We appreciate the experience. That's enough words, already. I'm tired of typing. Brandon Smith was reliable and easy to work with. We appreciate the experience. That's enough words, already. I'm tired of typing. More

Mike was very helpful and made this car buying experience a great one. From the moment we stepped on to the dealership property, Mike showed us to the cars we were interested in, let us test drive and was v a great one. From the moment we stepped on to the dealership property, Mike showed us to the cars we were interested in, let us test drive and was very honest during the negotiation process. We will definitely work with Mike again in the future! More

This dealership is like a family. Employees get along with each other unlike dealerships down the road. They clearly have great leadership. Zac and rich truly wanted to meet my needs and I never felt the with each other unlike dealerships down the road. They clearly have great leadership. Zac and rich truly wanted to meet my needs and I never felt they didn't have my best interests in mind. This is my second purchase from them in a year and I have also referred business to them. They understand that relationships matter. More