
Glendale Chrysler Jeep Dodge Ram
St. Louis, MO
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2,431 Reviews of Glendale Chrysler Jeep Dodge Ram
Having to wait over two weeks for paperwork I don't understand why we had to wait so long to get our paperwork. After paying by cashiers check for a car on July 2nd, I was told I have to wait fo I don't understand why we had to wait so long to get our paperwork. After paying by cashiers check for a car on July 2nd, I was told I have to wait for two weeks for my paperwork. Our temp plates were only good for 3 weeks (July 22). I should have walked out the door with all the papers that day. Instead it got put in the mail and I didn't receive it until 7/17 after 6 pm. Every other car we have ever bought, we got the paperwork as soon as we left the lot. Now I am down to just 2 days left on my temporary plates and have to go out of town this week. I'm not happy about this policy. Jim Ottomeier and Jim Welsh were very nice, but I don't agree with this policy of holding on to my paperwork for a car I own out right. More
Steve Hemenway best sales person This is my 4th lease with the dealership and also with Steve Hemenway. Steve knows i like to trade in about every two years and he called me with a de This is my 4th lease with the dealership and also with Steve Hemenway. Steve knows i like to trade in about every two years and he called me with a deal ready to go.. when we got there the jeep was fully detailed and fueled up. The whole process was very quick as Steve had me do my financing application online everything was done when I got there. I have recommended Steve to everyone i know and will continue to recommend him. I like the dealership but the real reason I go there is for Steve and his easy going salesmanship..I live in south st. Louis and can very easy go 10 minutes from my house to South County and purchase but noone beats his deals and know one is as fair as Steve. Steve obviously has a boss he has to answer to but there is no back and forth like some dealerships. Mike Gamache More
Super friendly Working with Alex was easy and hassle free. The dealership had the perfect truck and structured a great deal that I was very comfortable with. Will bu Working with Alex was easy and hassle free. The dealership had the perfect truck and structured a great deal that I was very comfortable with. Will buy here again More
Excellent service Chris (and his team) helped us find the car we wanted for the price we wanted. Very friendly people, they also helped us keep our dog happy while we l Chris (and his team) helped us find the car we wanted for the price we wanted. Very friendly people, they also helped us keep our dog happy while we looked at cars! Highly recommended. More
Wrangler - order Ordered a Wrangler JL and everything was as expected. The delivery was much quicker than expected and everything was extremely smooth and easy. Very Ordered a Wrangler JL and everything was as expected. The delivery was much quicker than expected and everything was extremely smooth and easy. Very happy with my new wrangler. More
Very fast,straightforward, and professional. RW Wiesner is a cut above most sales ascociates. He should be teaching the new hires on how customer service should be. All I have had to do on 2 new RW Wiesner is a cut above most sales ascociates. He should be teaching the new hires on how customer service should be. All I have had to do on 2 new vehicles was give Rich my down payment number, my monthly payment budget, the model of the vehicle, and presto, I was in a new vehicle in less than 24 hours, and was only at the dealership for an hour to accomplish everything. More
Top notch From start to finish Matt Powers along with Jack in the financing department, everything was top notch. Extremely easy purchase, no haggling and very From start to finish Matt Powers along with Jack in the financing department, everything was top notch. Extremely easy purchase, no haggling and very informative. Thanks guys. More
Helpful RW was wonderful to work with- he was very helpful and willing to work with us! Everyone st the dealership was very friendly! Highly recommend!! RW was wonderful to work with- he was very helpful and willing to work with us! Everyone st the dealership was very friendly! Highly recommend!! More
Jeep Purchase At each encounter, I felt valued. Questions were answered thoroughly. Very-customer oriented. Once I decided on options, John began researching and we At each encounter, I felt valued. Questions were answered thoroughly. Very-customer oriented. Once I decided on options, John began researching and we were able to communicate by text which made process very seamless. More
Great prices. Great guys to deal with. I just purchased my second truck with Jerry Kasten and couldn't see myself buying a truck from anyone else after my experience. Plain and simple, Jerr I just purchased my second truck with Jerry Kasten and couldn't see myself buying a truck from anyone else after my experience. Plain and simple, Jerry listens. On both occasions, Jerry walked me through the options and terms, making everything clear from the get go. After figuring out what options I wanted, Jerry came back over the phone and in email with 6 trucks that matched my needs. I picked one and he he sent me the purchase terms within minutes. When I got to the dealer, everything was the same. The truck was on the lot, washed and gassed up. There were absolutely no changes in the purchase agreement. Everything matched the phone quote and paperwork was ready to go when I arrived at the dealer. Jerry and his team really do make you feel like family. I never once felt like I was being "sold." Jerry beat all of the competitors pricing and ended up giving me an even better truck in the end. I never thought buying a vehicle could be so pleasnt More