Glendale Chrysler Jeep Dodge Ram

Excellent Experience Buying a car can be stressful. For most, it is a significant investment, and requires an equally significant amount of trust and faith in the machine Buying a car can be stressful. For most, it is a significant investment, and requires an equally significant amount of trust and faith in the machine you are buying, as well as those selling it to you. But, with Steve and Glendale Chrysler Jeep Dodge Ram, I kept asking myself: "What happened to the stress?" It was clear by the end of the delivery that Steve and his team deserve every single star and good review left for them. There was no high pressure sales tactics. I have bought 2 cars from Steve over the years and both times the experience was smooth and was stress free. If you are looking for a car, stop by here first to see what Steve can do for you! I promise you won't be disappointed. More

Efficient & Polite Service Jerry Kasten was fantastic and helpful throughout the entire process. I appreciate his expertise and his willingness to answer any and all questions. Jerry Kasten was fantastic and helpful throughout the entire process. I appreciate his expertise and his willingness to answer any and all questions. Looking forward to working with this dealership again. More

Fisrt time Buyer @ Glendale We have purchased many cars, vans, trucks and SUV's over the last 40 years. My first new car was a 1976 Dodge Dart, and with the exception of 3 Ford's We have purchased many cars, vans, trucks and SUV's over the last 40 years. My first new car was a 1976 Dodge Dart, and with the exception of 3 Ford's and 3 Chevy's most have been Dodges, Chryslers, Jeeps and 3 Ram 1500's. We were first impressed with a salesman, Mr. Cedric Montgomery, who a couple months ago took care of a issue with my wife's car. He had answered your phones after the dealership was closed, and helped my wife by answering all her questions, and making sure that service would take care of her car the next morning after getting it towed there. After another issue of not being able to get one of our vehicles into the dealer's service department that is right by our house, we again called Cedric. He took the time to put us in right direction and made sure we were taken care of. This past Memorial Day weekend, we found we needed to replace our jeep for a larger one that is capable of towing a box trailer. We called Cedric, but to our dismay, we found he no longer was in sales. Again, he courteously referred us to another colleague, Jerry Kasten. Jerry is very pleasant and understanding and great to work with. He really listened to what we were saying and took into consideration all our needs. We picked out the new Jeep, and then we went to Finance and worked with Larry Striblin, who also listened to our concerns and provided very informative & good explanations of extended warranties. I highly recommend that you all continue what you are doing - it seems to be a recipe for a knowledgeable, trustworthy, and caring service experience. In addition, your service department employees are 2nd to none. When we come in, we feel like they are happy to see us and completely take care of us. My wife last worked with Julie and Jen (rental), and they were great! Our experience has been wonderful each time we come. Thanks from our family to yours. Bill & Karen Rowland. More

Great dealer-great service I worked with Alex and he was absolutely gray to work with. Very helpful and knowledgeable. I'll be working with Glendale for years to come. Thanks I worked with Alex and he was absolutely gray to work with. Very helpful and knowledgeable. I'll be working with Glendale for years to come. Thanks guys! More

Low stress, fun experience Steve was extremely helpful in my search. Made sure to help me figure out what I wanted. Very low stress experience. I would definitely recommend Glen Steve was extremely helpful in my search. Made sure to help me figure out what I wanted. Very low stress experience. I would definitely recommend Glendale. More

No pressure, No hassle We visited Glendale Chrysler as we were interested in learning more about the new Pacifica. We didn't have an appointment and showed up with our two y We visited Glendale Chrysler as we were interested in learning more about the new Pacifica. We didn't have an appointment and showed up with our two young children and our salesperson was incredibly knowledgeable. She made the kids feel not only felt welcome, but encouraged them to ask her questions and treated them with such respect. Becky was patient in answering all of our questions (and we had lots)! Not only that but she asked us if we would like her to be in touch and, if so, how often. She followed up each time she said she would and responded to texts and emails promptly. I am from Canada but felt very confident in purchasing a Pacfica from the dealership as she treated our family as we try to treat others in our business - with patience and as thought there was no stupid question. I'd have a hard time going to another dealership in the future and hope that the continued service matches our initial experience. We took the new van home last night and I am not sure which family member loves it the most. :) Thanks, Becky! More

Excellent customer service This dealership and it's employees are truly dedicated to their customers. It's rare to find genuine concern and care by all members of a team. We s This dealership and it's employees are truly dedicated to their customers. It's rare to find genuine concern and care by all members of a team. We spent a few days shopping around and after much disappointment,couldn't find the truck we were looking for. Our experience with other dealerships was awful. We were lied to,led on a wild goose chase,and treated like we were an inconvenience. We were thrilled when Jerry took the time to listen to what we had been through and made it his personal goal to make things right and win us over as customers. He knew that we were serious about what we wanted and he helped us get it. I can't brag enough about the professionalism,courtesy, friendliness, and respect the entire staff displayed to us! We will be back! More

Wasn't planning on a new car that day. I stopped by Glendale Chrysler to start looking for a new car. My salesman Jerry, listened to what I was looking for, and found me exactly what I wan I stopped by Glendale Chrysler to start looking for a new car. My salesman Jerry, listened to what I was looking for, and found me exactly what I wanted. He handled my current lease return, and I left a few hours later driving my new Cherokee. Thank you so much, and I'll see you in a few years for my next lease!! More