Glenn E. Thomas Dodge Chrysler Jeep - Service Center

Nicest people and the best service department. I drive an hour just to have my Jeep service here. Way better and more thorough than anywhere else I drive an hour just to have my Jeep service here. Way better and more thorough than anywhere else More

So happy with Glenn E Thomas dealership and their service department. I would like to send a special gratitude to BETO in Service Department. Beto is the Best of Best. Thank you All department. I would like to send a special gratitude to BETO in Service Department. Beto is the Best of Best. Thank you All More

After months of bouncing to various shops and dealerships to try and solve a shifting issue with my Jeep, I brought it in to Glenn E Thomas, where I had originally purchased. This was not an easy task to sou to try and solve a shifting issue with my Jeep, I brought it in to Glenn E Thomas, where I had originally purchased. This was not an easy task to source the cause of the problems, but I'm greatly appreciative of the help from my service advisor, Rudy Petersen and the service manager Tom Bonnstetter who really went to great lengths to get to the bottom of things, including working with Chrysler on my behalf. Not all dealerships would have taken the time, and I am tremendously grateful for their patience and commitment to taking care of their customers. They've earned my loyalty. Thank you Rudy & Tom! More

The Best service Im new to the Ram world, so have been looking for a good dealer to service my truck. Today was my third visit to Glenn E Thomas, and I must say, every Im new to the Ram world, so have been looking for a good dealer to service my truck. Today was my third visit to Glenn E Thomas, and I must say, everybody here is great!!! Walk thru the door to a smiling face asking how can she help? She directs me to parts to buy a couple items, parts guy is great, gets me a key fob, he sends me to Frank in service to have it programed, first thing out of Franks mouth, lets get this done for you sir. He tells me it takes about 45 minutes to program, go relax in our waiting room. 29 minutes later comes and tells me my truck is ready. This is on a saturday with no appointment, I broke my key, and they had me down the road in no time. Great people here!!!! Next truck or jeep I buy, it will be here. Thank You... More

Very happy Great experience with the Ram service department! They handled everything professionally and efficiently....they called when it was done, delivered my Great experience with the Ram service department! They handled everything professionally and efficiently....they called when it was done, delivered my truck clean...well done! More

RAM 2500 My service advisor Richard and the service manager both went to bat for me to get my turbo actuator covered by Cumins with a co-pay that was a fractio My service advisor Richard and the service manager both went to bat for me to get my turbo actuator covered by Cumins with a co-pay that was a fraction of the cost of replacing without any assistance I purchased my truck from this dealer nearly 6 years ago with the idea in mind that if I ever needed any help from the service dept it might carry some weight. I must say that they performed and exceeded my expectations More

Fast and friendly!! Corey is the best. Helped me figure out the maintenance needed for my car, gave me a time, and a price. He was so helpful and my car was done faster t Corey is the best. Helped me figure out the maintenance needed for my car, gave me a time, and a price. He was so helpful and my car was done faster than expected! Not an experience I’m used to at the dealership service department .. impressed! Thank you so much! More

Shouldn’t Express mean faster? I have used the express service for an oil change twice. The first time it took almost 4 hours and the second time (3/1/2019) took 2 hours. The servic I have used the express service for an oil change twice. The first time it took almost 4 hours and the second time (3/1/2019) took 2 hours. The service people, those that take your car are friendly and explain costs and needs well and are apologetic about the wait, but the time for ‘Express Service’ is way too long. About a month after I had my first oil change ( purchased Ram 1500 Eco-Diesel on June 2018) I received a coupon in the mail offering a free oil change and discount on tire rotation, but when I tried to use it I was told it was only good on the first oil change, I told the service tech that I received the coupon a month after the first service but he said he couldn’t help me. The coupon was sent out by the dealer! Anyway, I was very pleased with the purchase and their assistance and the quality of their service work is good. They are friendly but they have some issues with the speed of the techs and/or their scheduling and they really irritated me with their coupon fiasco. More

Dan is the man Dan took my call, scheduled an apt that worked with my crazy schedule, got me into a rental car, and got my car taken care of all with a kind heart an Dan took my call, scheduled an apt that worked with my crazy schedule, got me into a rental car, and got my car taken care of all with a kind heart and cheerful attitude. More