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Glenn Polk Buick GMC of Gainesville

Gainesville, TX

Overview
Employees
Reviews
Vehicles
4.8
149 Reviews
Since 1995, Glenn Polk Chevrolet Buick GMC of Gainesville has proudly served Gainesville, TX with outstanding sales, service, and support as part of the trusted, family-owned Glenn Polk Auto Group. We offer new Chevrolet, Buick, and GMC models, plus quality pre-owned options. With additional locations offering new Ford, Chrysler, Dodge, Jeep, RAM, Fiat, and more Chevrolet vehicles, we ensure a match for every driver. Our expert Service and Parts teams deliver top-tier maintenance, repairs, and OEM parts to keep your vehicle performing its best—long after you leave the lot. Call today with any questions or for directions—at Glenn Polk, we earn your business every day!
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1608 West Hwy 82

Gainesville, TX

76240

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Showing 149 reviews

April 26, 2026

I had this appt booked over week prior and they had my car over 5 hours. I would try to call and get sent to voicemail. I had them align my car but it stills not fee aligned I called the tech got sent to More

by LSHANKLES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Theresa West
2.0
This rating includes all reviews, with more weight given to recent reviews.
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April 26, 2026

Orlando was very helpful with lots of information about the vehicles and how they met what I was looking for in a vehicle More

by Karla Kyle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you for highlighting Orlando’s helpful approach. We’re pleased he provided the information you needed about our Chevrolet vehicles to find the right match. Enjoy your Equinox and feel free to reach out with any future questions.

April 23, 2026

Very quick and easiest car purchase I've ever made Jenny Jo is knowledgeable and friendly. She made the experience of buying a vehicle painless. Plan to purchase from her in the future! More

by AMIE1
Recommend Dealer
Yes
Employees Worked With
Jenny Jo
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Apr 23, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you. That is what we love to hear, quick, easy, and painless. Jenny Jo does a great job taking care of people and making sure the whole process feels comfortable and straightforward. I am glad she made such a strong impression. We appreciate you choosing us and look forward to helping you again down the road.

April 23, 2026

We have bought from Jonathan multiple times now and the buying process is always simple and easy with him. He goes above and beyond when explaining all of the features of the vehicle and is thorough with a More

by acumberledge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Grady
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you for choosing a GMC with Jonathan again. We’re delighted that his clear feature demonstrations and attentive answers made your buying experience smooth. We look forward to assisting you on your next visit.

April 22, 2026

Everyone was very polite and helpful when I walked in the door and knowledgeable about my vehicle More

by Sew8804
Recommend Dealer
Yes
Employees Worked With
Theresa West
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Apr 22, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you. That is exactly what we want every visit to feel like, a warm welcome, helpful people, and a team that knows your vehicle inside and out. I am glad that stood out to you. We appreciate you trusting us and look forward to helping you again.

April 17, 2026

He speak Spanish He is short and is in the office. He has short hair. More

by guadaluperamirezmurillo67
Recommend Dealer
Yes
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Apr 17, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you for coming to see us. We appreciate the support, which means a lot to our team. Glad we could help.

April 17, 2026

Good experience-Paulo always takes care of me and everyone is nice. will recommend for others More

by reeceholt12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you, Reece. That is what we like to hear. Paulo does a great job taking care of people and I am glad he continues to deliver for you, along with the rest of the team. We appreciate the recommendation and your continued trust in us. Looking forward to seeing you next time.

April 16, 2026

Theresa was very prompt and courteous. Glenn Polk stood by tie maintenance agreement and replaced my tire when they decided the side wall was damaged. More

by Lcnunn1919
Recommend Dealer
Yes
Employees Worked With
Theresa
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Apr 16, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you. I am glad Theresa took great care of you and kept everything prompt and courteous. Standing behind our maintenance agreement and doing the right thing matters, and I am glad our team got that tire taken care of for you. We appreciate you trusting us and are here whenever you need us.

April 15, 2026

Service dept was quick in ordering the part needed and timely in installing when the part arrived. Very satisfied with service. More

by shirlday111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you. That is exactly what we aim for, staying on top of things from ordering the part to getting it installed quickly once it arrives. I am glad our team delivered that level of service for you. We appreciate you trusting us with your vehicle and are here whenever you need us.

April 15, 2026

very professional --- very friendly ---on time --great atmosphere as well .will return to this dealership More

by BOBBEESOXX83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you. That is how it should feel every time, professional, friendly, and right on schedule. Theresa West does a great job taking care of people and creating that kind of atmosphere, and I am glad that stood out to you. We appreciate you choosing us and look forward to seeing you again.

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