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Glenn Polk Buick GMC of Gainesville

Gainesville, TX

Overview
Employees
Reviews
Vehicles
4.9
154 Reviews
Since 1995, Glenn Polk Chevrolet Buick GMC of Gainesville has proudly served Gainesville, TX with outstanding sales, service, and support as part of the trusted, family-owned Glenn Polk Auto Group. We offer new Chevrolet, Buick, and GMC models, plus quality pre-owned options. With additional locations offering new Ford, Chrysler, Dodge, Jeep, RAM, Fiat, and more Chevrolet vehicles, we ensure a match for every driver. Our expert Service and Parts teams deliver top-tier maintenance, repairs, and OEM parts to keep your vehicle performing its best—long after you leave the lot. Call today with any questions or for directions—at Glenn Polk, we earn your business every day!
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1608 West Hwy 82

Gainesville, TX

76240

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Showing 154 reviews

May 05, 2026

Good experience, very well explained from top to bottom in general of the whole process. Made me feel comfortable through out the whole process of finding a car. More

by KGOMEZ4763
Recommend Dealer
Yes
Employees Worked With
Michael Nack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nack
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May 05, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you for the 5-star review. We’re glad our team explained each step clearly and helped you feel comfortable while finding your used Buick Enclave. We look forward to assisting you again.

May 04, 2026

I had an excellent experience at this dealership from start to finish. The team was friendly, professional, and never made me feel pressured at any point in the process. They took the time to understand More

by The Rhodes
Recommend Dealer
Yes
Employees Worked With
Dakota Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Wright
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May 04, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you. That is exactly how the process should feel from start to finish! No pressure, just listening, understanding what matters to you, and helping you find the right vehicle within your budget. I am glad our team delivered that kind of experience. We appreciate you choosing us and hope you are enjoying the new ride.

May 04, 2026

Glenn Polk service department is second to none! Always timely and professional and got me back on the road with no problems! 10 out of 10 for the dealership from top to bottom! More

by JBLOUNT10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you. That is high praise right there. I am glad our service team delivered with a timely, professional experience and got you back on the road without any issues. Hearing 10 out of 10 across the board means a lot to all of us. We appreciate your trust and look forward to taking care of you again.

May 04, 2026

Jenny Jo was awesome. She found me the truck I was looking for and got me in and out in no time. More

by sblake74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Loggains
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you. That is great to hear. Finding the right truck and getting you in and out quickly is exactly how it should feel. Jenny Jo does a fantastic job making that happen. We appreciate you choosing us and hope you are enjoying the new truck.

May 03, 2026

Very great service! Salesman was awesome. My experience was the best one yet! Will be my go-to from now on. More

by EWARD2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Loggains
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you. That is great to hear. Johnny has been with us a very long time and customers send him friends and family from all over. I am glad our team made it your best experience yet and took great care of you along the way. Earning that go-to spot means a lot to us. Enjoy the new ride and we will be here whenever you need us next.

May 03, 2026

The sales people were good to work with. Don’t think much of owner ethics. More

by roy.purcell
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aspen Knifong
3.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Grady
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you for the feedback and for recognizing our sales team, Roy. I am glad they took good care of you. I do want to address your comment about my ethics. I will be honest, hearing that is super surprising and not consistent with how I strive to lead my family, our dealerships, and our community, but I also take it seriously and appreciate you being honest. My faith in God guides my decisions, and I work hard to operate with integrity, humility, and accountability every day, in every area of my life. We have been family-owned and operated for over 30 years, and that kind of reputation is built over time by doing our best to treat people the right way. I am far from perfect, but I do care deeply about my character and the way we serve others. If there is something specific that led you to feel this way, I would genuinely welcome the opportunity to talk with you and understand your perspective. We appreciate your business and the chance to continue earning your trust. - Trent Polk

May 02, 2026

Quick and easy, found what I wanted, got a great price and left the same day. More

by The Rhodes
Recommend Dealer
Yes
Employees Worked With
Dakota Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Wright
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May 02, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you for sharing your experience. We’re pleased that you found the Chevrolet Trax you wanted quickly, secured a great price, and drove home the same day. We’ll pass your praise along to Dakota.

May 02, 2026

I've had great service from this dealership. Even when something was wrong they corrected and made or right! More

by Mnunez37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Paulo and our service team appreciate learning that your Chevrolet Volt is running smoothly after our repairs. We’re delighted we could correct any issues and get everything right. Thank you for sharing your experience.

May 01, 2026

It was great as always. It was great as always. I have never had a bad experience at Glenn Polk. More

by jkshumate
Recommend Dealer
Yes
Employees Worked With
Teresa but unsure of the technicians name.
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May 01, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you. That kind of consistency means everything to us. I am glad every visit continues to be a great one. We truly appreciate the trust and will be here whenever you need us next.

May 01, 2026

This is the best dealership that always gives us good sales experience and great service More

by GPOLK0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Loggains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2026 -

Glenn Polk Buick GMC of Gainesville responded

Thank you. That means a lot to us. I am glad our team continues to deliver both a great buying experience and strong service every time you come in. That kind of consistency is what we are all about. We appreciate your trust and look forward to taking care of you again.

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