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Glenn Polk Chevrolet of Sanger

Sanger, TX

Overview
Employees
Reviews
Vehicles
4.9
342 Reviews
Since 1995, Glenn Polk Chevrolet of Sanger has proudly served Sanger, TX with exceptional sales, service, and support as part of the Glenn Polk Auto Group. We offer new Chevrolet vehicles and a wide range of quality pre-owned models to fit every lifestyle. In addition to Chevrolet, the Glenn Polk Auto Group features new Buick, GMC, Chrysler, Dodge, Jeep, RAM, and Fiat vehicles across nearby locations. Our expert Service and Parts teams in Sanger provide top-quality maintenance and repairs using genuine OEM parts, ensuring long-term performance and peace of mind. Call today with any questions or for directions—at Glenn Polk, we don’t just ask for your business, we earn it!
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1405 N Stemmons St

Sanger, TX

76266

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Showing 342 reviews

May 07, 2026

Misinformed about time to perform routine transmission request. Didn't hear about the delay until I called late after and was informed it be the next day. Chase made it right! More

by MCP04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2026 -

Glenn Polk Chevrolet of Sanger responded

Thank you for the feedback. I do apologize for the communication miss on the timing of your transmission service. We should have done a better job keeping you updated before you had to call us, and I understand the frustration there. I am glad Chase stepped in and made things right for you in the end. We appreciate you giving us the opportunity to correct it and earn your trust moving forward.

May 07, 2026

Chase always takes great care of me and makes sure my Yukon is up to date. More

by megbeall4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2026 -

Glenn Polk Chevrolet of Sanger responded

Thank you so much. Chase does a fantastic job staying on top of things and making sure your Yukon is taken care of the right way every time. That kind of consistency matters. We appreciate your trust and look forward to helping you keep it running strong for years to come.

May 07, 2026

Very happy for the team and all involved to repair my car. I will comeback again. More

by griffinranchaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meadow
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May 08, 2026 -

Glenn Polk Chevrolet of Sanger responded

Thank you. I am glad Meadow and the rest of the team took great care of you and got your car repaired the right way. That means a lot to us. We appreciate your trust and look forward to helping you again whenever you need us.

May 06, 2026

maintenance was quick and efficient. employees were polite, knowledgeable, and helpful. will return for next maintenance More

by MITCH.MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2026 -

Glenn Polk Chevrolet of Sanger responded

Thank you, Mitch. That is exactly what we aim for, quick and efficient service with a team that is knowledgeable and easy to work with. I am glad our employees took great care of you. We appreciate your trust and look forward to helping with your next maintenance visit.

May 05, 2026

Chase in service was very professional and kept me informed on what was needed for my service. More

by ALLENMCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2026 -

Glenn Polk Chevrolet of Sanger responded

Thank you, that's what I love to hear. Chase does a fantastic job staying professional and keeping customers informed every step of the way. I am glad he took good care of you. We appreciate you trusting us with your vehicle and look forward to your next visit.

May 05, 2026

Justin was excellent to work with, very impressed by this young man and his ability to deliver on his promise. More

by LOBBYSOURCE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Lobaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2026 -

Glenn Polk Chevrolet of Sanger responded

Thank you for your business. Justin does a fantastic job following through and doing what he says he is going to do, and that matters. I am glad he made such a strong impression. I have watched him mature into a great young man. We appreciate you choosing us and hope to see you again down the road.

May 04, 2026

Service request was handled very well. I will be back in the future. All was handled very professionally. More

by ginwheat
Recommend Dealer
Yes
Employees Worked With
Service department
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May 04, 2026 -

Glenn Polk Chevrolet of Sanger responded

Thank you. That is great to hear. I am glad your service request was handled professionally and taken care of the right way. We appreciate you choosing us and look forward to seeing you again in the future.

May 03, 2026

Went for a 830 scheduled oil change and tire rotations. Did not leave till 1115. Should not take almost 3 hours to get that done. More

by KASI25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chase Wood
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2026 -

Glenn Polk Chevrolet of Sanger responded

Thank you for the feedback, and I am really sorry for the wait. That is not the experience we want for you, especially on something as routine as an oil change and tire rotation. Being short-staffed that day is on us, not you, and we should have communicated better and respected your time. I also want you to know we truly value the relationship we have with you. You have trusted us with vehicle purchases and service visits over time, and we never take that lightly. That is why this one stings a bit, because it is not the level of experience you are used to from us or that we expect from ourselves. Chase and Jenny Jo both care about taking care of you the right way, and I know they will continue to do that moving forward. While I was a little surprised to see a two-star rating based on the timing alone, I do understand the frustration, and we own it. We appreciate you sticking with us, and we will work to make sure your next visit reflects the kind of service you have come to expect from our team.

May 03, 2026

Great Service and Great Dealer ship. Tired of all the rating emails please stop sending them More

by rm0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meadow Ballew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2026 -

Glenn Polk Chevrolet of Sanger responded

Thank you for the kind words about our service and dealership, we truly appreciate that. I also completely understand on the review emails, and I apologize for the frustration there. I would be happy to work on getting those stopped for you, but since your username only shows as “rm0,” I do not have enough information to locate your profile in our system. If you would privately message me through DealerRater with your name and email address, I will personally look into it and do my best to get that corrected for you.

May 02, 2026

I bought a used SUV from Jenny Jo at the dealership in Sanger, I am extremely happy with the handling of the sale, financial, and delivery of the SUV to my home. I would recommend Jenny Jo and management More

by 19jayp55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Jo Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2026 -

Glenn Polk Chevrolet of Sanger responded

Thank you. That is great to hear. I am glad Jenny Jo and the team made everything smooth from the sale to financing and even getting the SUV delivered to your home. That kind of convenience and follow-through is what we aim for. We appreciate the recommendation and hope you are loving your SUV.

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