Global Auto Mall

Check-in went smoothly. Submitted information to the friendly receptionist who offered me coffee. Met with a service advisor a few minutes later to review service rerquests. Waiting area was clean and friendly receptionist who offered me coffee. Met with a service advisor a few minutes later to review service rerquests. Waiting area was clean and comfortable. However, had to wait for 2 hours for an oil change even though the appointment was scheduled in advance. More

BUNCH OF IN-YOUR-FACE LIARS!!!! I have been BUNCH OF IN-YOUR-FACE LIARS!!!! I have been corresponding with Vina T. of Kia Global Auto mall for about a week & I called two days before to confirm BUNCH OF IN-YOUR-FACE LIARS!!!! I have been corresponding with Vina T. of Kia Global Auto mall for about a week & I called two days before to confirm my appointment this Saturday & even called her two hours before & she confirmed that her dealership would appraise my suv despite the fact they don't have the vehicle in stock. She was even willing to locate the SUV for me. When I got there, she passed me on to Randy who tried to hard-sell a used, higher trim suv. I told him that I wasnt interested and he responded by saying that he will not appraise my vehicle anymore. I told him that Vina promised an appraisal for me but he countered by lying to my face by claiming that Vina said to me "not to come anymore" when I spoke to her over the phone before I came!!! Vina knew I had to travel 55 miles to get to their location! Its a good thing that I was able to make two other stops with other dealers so it wasn't a complete waste of time. BEWARE OF THIS DEALERSHIP!!! More

I had an Archadia and thought I received great service. I was a bit reluctant to buy elsewhere but to my surprise I'm so glad I did. The staff here was Ppeasant, professional,and efficient! The car looke I was a bit reluctant to buy elsewhere but to my surprise I'm so glad I did. The staff here was Ppeasant, professional,and efficient! The car looked and drove great after visit It was a short and fast visit. Thank u! More

THIS IS THE BEST SERVICE I'VE HAD IN DECADES AMOUNG ALL OTHER DEALERSHIPS! Manager Rich Locurto and experienced salesperson Mr. Bill Terrel understood that I was specific in what I wanted: a used car (not OTHER DEALERSHIPS! Manager Rich Locurto and experienced salesperson Mr. Bill Terrel understood that I was specific in what I wanted: a used car (not older than 3) years with specific amenities, GPS,Bluetooth, heated seats, sun roof, good gas mileage, quiet smooth ride and had to be in my price range,financing,warranties,etc, and within no time, I happily drove out of the dealership that same day with one of the best used cars I've ever owned! It looks and drives like new! My trade in was actually more than I expected as well! If you're looking for a dealership, this group is who you want to do business with, hands down! The entire staff is a pleasure to work with. Expect stellar service above other dealerships! I've had my car now for 2 weeks and it's awesome. The entire staff consistently goes above and beyond the quality of excellence. More

Today I had an exceptional experience at Global Auto Mall, in no small part due to Mr. Nesbit's friendly and attentive service. He greeted me soon after I submitted my claim receipt to the receptionist Mall, in no small part due to Mr. Nesbit's friendly and attentive service. He greeted me soon after I submitted my claim receipt to the receptionist and told me I would have to wait only an hour for the oil change to be performed on my car; I'm happy to report that the service was completed in the time promised and for a reasonable fee. Mr. Nesbit and the employees who performed the service on my car made a pleasant experience out of something I would normally find bothersome and time-consuming. I would absolutely return to Global to get my car serviced, and I would recommend it to my relatives and friends without hesitation. Many thanks to Global for the great service today, especially to Mr. Nesbit! More

I have to say that this was one of the most pleasant car buying experiences I've had in years. Upon arrival I was immediately greeted our sales person, Fausto Ariza. He was great -- Pleasant and very know buying experiences I've had in years. Upon arrival I was immediately greeted our sales person, Fausto Ariza. He was great -- Pleasant and very knowledgeable about the Hyundai vehicles. The car was beautifully prepped for us to drive home that evening. Fausto provided me with a thorough overview on my new car(Elantra) from the layout of the dashboard, down to the operation/setup of the hands-free telephone. I can without hesitation recommend Global Auto Mall, and in particular Fausto Ariza, to anyone in the market for a new vehicle. More

had to let you guys know that i had an amazing expierence with the service i got when i brought my car in for a ruitine service I saw Debbie Skelton she was great so nice and honest i would come back for all with the service i got when i brought my car in for a ruitine service I saw Debbie Skelton she was great so nice and honest i would come back for all of my services in the future thank you once again for a great experience I have had bad experience with my last dealer (sansone) and was really sour to the dealerships but debbie changed my mind and I even want to send her a thank you note for all her help. More

John Pierre was pleasant and assisting throughout the entire process. John made the customer feel relaxed and comfortable in its facility- from the showroom to the service area. John made a tedious pr entire process. John made the customer feel relaxed and comfortable in its facility- from the showroom to the service area. John made a tedious process workable for both parties and we left the place the same night we came in happy and satisfied. More

I am looking for a used Chrysler 300 and saw the dealer had one that I liked. I called first to see if it was available and spoke with Robinson, who advised it was. I told him I would be coming to look at had one that I liked. I called first to see if it was available and spoke with Robinson, who advised it was. I told him I would be coming to look at it in the afternoon. The dealership was further away from my home than I thought, so it took a little longer to get there. While about 5 minutes away, Robinson called my home again. My son was home and called me on my cell and I told him to tell him we would be there momentarily. When we arrived another salemen asked if he could help us, and I said we were looking for Robinson - he sort of made a smirky smile and pointed him out to us. He was somewhat busy with another customer. When he was free I introduced myself and he said he needed a few minutes to get the car, which was in the back. After waiting for a few minutes, the salesman who asked us if we wanted help (I don't remember his name) came over and told me he would be helping us (and Robinson) and that the owner's daughter had the car as a demo, but she lived up the hill and they would contact her to bring the car in. After several minutes later, this same salesman came to us and said the owners daughter was somewhere else in the state. I looked at him and asked if this was a joke, he didn't answer. He never said he was sorry or that there was a mix-up - nothing. We turned and walked away. The fact that I called ahead and was told the car was there is either a lie or a somewhat diseptive practice for getting people to come to the dealer. But THE must upsetting part of this bad experience is the salesman who seemed not to care at all. More

I purchased my car in the beginning of this year. This is my first service visit - oil change. Mr. Tom Nesbitt was very nice and helpful. The guys in the service dept were nice and courteous. Thsy even noti my first service visit - oil change. Mr. Tom Nesbitt was very nice and helpful. The guys in the service dept were nice and courteous. Thsy even noticed that I had a brake light out and replaced it. They provided a shuttle ride home because I could not wait while the car was being services. It has been a very nice experience from buying the car to the service and I would recommend anyone to come to this dealership. Sarah C. Mobley of Plainfield, NJ. More