"Great people & great experience"
Ken Harris was great!! He made the whole process of buying a car simple. We went with our three children which can be a pain but he made sure they were just as happy as we were with the whole experience!! Will definetly be back to see Ken. Thanks again to Ken and the whole Global team👍
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Got a great deal didn’t think they be able to get the truck into my price range . Alexis was a saint going back-and-forth with me ONLY via email to my work situation and hours . Doug and Raphael Escobar where also very patient and understanding no real pressure however after I came to an agreement of payments without any paperwork via Alexis and then went into meet with Raphael Escobar and Doug. I want to see the truck in daylight and go over a few features again no paperwork sign Raphael wanted me to change insurance and other info before I saw anything from finance department in writing. Finance department did not wanna meet with me right away they want me to pick options such as extended warranty without me seeing how many plans they offered and what the plans covered Jan from finance which is go back-and-forth over the phone thus slowing down the process which requires more questions to be asked by me which then caused more phone calls to be made back-and-forth from one office to another that was approximately 100 yards away . Over all great experience will definitely use again if need arises.
"Repeat Customer Would Return Again"
This is the second Jeep I have purchased from Global Auto Mall. Ray, and everyone on their team, has been professional and friendly. It was great to see the same team there two years later, and it shows in the professionalism and effort they displayed throughout the entire process. Highly recommended!