Global Auto Mall - Service Center

I've purchased my last three cars form this dealer and have been happy each time. James Kursay has been the Chevrolet service rep for some time and he had been a true professional and very helpful each ti have been happy each time. James Kursay has been the Chevrolet service rep for some time and he had been a true professional and very helpful each time my cars have been serviced. More

As a senior citizen, and a driver for more than 50 years, I have never purchased anything but a new car, and needless to say, I have had numerous experiences that have ranged from awful, to pretty good. For I have never purchased anything but a new car, and needless to say, I have had numerous experiences that have ranged from awful, to pretty good. For starters, purchasing my 2007 Hundai Sonata was a pleasant experience, when it could easily have been a disaster. I had to get out from under a vehicle I had been leasing which was beginning to give me trouble and was 20,000+ miles over my allotment. The then, new car manager worked with me for close to 2 hours, creating a deal for me that was very satisfactory. Subsequently, from my very first service to the latest (June 13) with my vehicle no longer under warranty, I have never had a single complaint. From the receptionist, to my first Service Rep. Gregg, who took care of me until yesterday, when I met my new Rep. Angelica, they recognize me when I walk in, they know my name, have always treated me with the utmost respect and make feel feel at home, even though I have never made an appointment for service. When I have the time, I drive in and when I am in a hurry (which is often)they get me in and out as quickly as possible. I have never felt uncertain that any service recommended by them was not necessary. More simply stated, this is the best dealership, especially the service dept. that I have ever dealt with. I have, and will continue to recommend them to anyone. Respectfully, Carmen Mastrangelo More

Tom has done a fantastic job of helping everyone of his customer to the best he can. He saved me a lot of time, trouble and worry. customer to the best he can. He saved me a lot of time, trouble and worry. More

I have been to Global Auto Mall for service for two cars (Chevrolet and Jeep). Truthfully my last service experiences for the Jeep were most discerning and I truly was uncomfortable returning for service. H (Chevrolet and Jeep). Truthfully my last service experiences for the Jeep were most discerning and I truly was uncomfortable returning for service. However, since I prepaid for oil changes for 36 months, I returned. My service consultant, Greg, was very courteous and extremely helpful. Since I felt that he had my best interest at heart I asked that my brakes be checked. I mentioned that my last visit was a nightmare (over 3 hours) and I was "forwarned" that I needed the service done that was suggested (over 600.00).... I didnt and brought the Jeep to my own repairman and had the work done that was absolutely necessary for half the price. Greg was very quick, concise and keep the price affordable and respectful. In summary, I was very satisfied and will return without hesitation to Greg. More

I have not purchased a car from Global Automall, nor have I used this dealer for service in the past. But when I brought my car in for service, they treated me like their most important customer. The servi I used this dealer for service in the past. But when I brought my car in for service, they treated me like their most important customer. The service department was professional, clean, and did a marvelous job. The communications from the office were top rate --- very friendly and helpful, with accurate information. Angelica was my point of contact, and she gave me a lot of confidence in dealing with Global. More

This is the dealership where I bought my Kia. Their service is outstanding and their staff is warm and friendly. I would definitely buy from them again. Thank you Global in North Plainfield, NJ service is outstanding and their staff is warm and friendly. I would definitely buy from them again. Thank you Global in North Plainfield, NJ More

My experience with Global has been very good. The dealership is emmaculate, the sales and service personnel are top notch. Their service department is excellent and very thorough, and incredibly cust dealership is emmaculate, the sales and service personnel are top notch. Their service department is excellent and very thorough, and incredibly customer friendly. More

I had bought a 2010 Hyundai Elantra Touring, from Global Auto Mall, in October of 2009. In April, of this year, my car got partially flooded. I took the car to them for an electrical diagnostic. It turne Auto Mall, in October of 2009. In April, of this year, my car got partially flooded. I took the car to them for an electrical diagnostic. It turned out that the wiring harness and various sensors had to be replaced. I had the good fortunate of having as my customer service rep Debbie Skelton. She worked with the mechanic and the insurance adjuster, to get all issues resolved so that my car could be properly repaired. She handled herself in a very professional and friendly manner throughout the whole process. She got my questions answered promptly. She helped make the whole ordeal bearable. She truly acted as a customer's representative. When I came to pickup the car, she handled my paperwork in a timely fashion. She also introduced me to the mechanic, who worked on my car. The mechanic, Vito, made sure that everything was working properly before I left. I'm so grateful to Debbie and Vito for their hard work. More

My visit was very good. I was treated in a professional, timely, and courteous manner. All of my concerns were handled completely. Gregg kept in touch with me so I knew exactly what was being done and whe timely, and courteous manner. All of my concerns were handled completely. Gregg kept in touch with me so I knew exactly what was being done and when my car would be ready. He always gives me the best price he can for the work that is done. I have taken my 2006 Tucson to this dealership since I bought it and plan to continue because of the people I deal with and the service they provide. Thanks very much. June Burggaller More

The consistent great service I receive from global Hyundai, especially with Greg Terracciano, gives me comfort in leaving my car for service. I have realized they care about the customer, and will go Hyundai, especially with Greg Terracciano, gives me comfort in leaving my car for service. I have realized they care about the customer, and will go to great lengths to make sure that the customer is satisfied. I definitely recommend this place, and ask for Greg - he will treat you right. More