Global Auto Mall - Service Center

Regarding my recent service interval, I am very pleased with the consideration I received from Greg Terracciano and treatment from the entire Service Department staff. I wish I could say the same for the S with the consideration I received from Greg Terracciano and treatment from the entire Service Department staff. I wish I could say the same for the Sales Department. When my husband and I walked into your dealership, we were expecting to lease our Grand Cherokee Laredo for the $268/month rate that we still see in your ads. Instead, we ended up with a $415/month lease rate even after putting a respectable amount of money down. I also want to make known that we should have qualified for the Chrysler loyalty discount after having purchased a Plymouth Voyager LE mini-van and leased a Dodge Caravan in the past, but I believe these factors were compltely ingnored. Bottom Line: I am very pleased with the Service Department personnel, but very displeased with Sales as I feel as though I have been cheated each month when another lease payment is due. Sincerely, Evelyn Towne More

I just wanted to let you know that James and Roosevelt are top notch. I can’t even begin to tell you how fantastic it made me feel to know the Roosevelt came in on a scheduled day off to complete my Chev are top notch. I can’t even begin to tell you how fantastic it made me feel to know the Roosevelt came in on a scheduled day off to complete my Chevy Suburban (which is my baby). I know whenever he touches my truck the end results are always amazing. James is extremely accommodating and always courteous and goes out of his way to make me happy. Once again thanks to all for another great service visit. I have told James but please extend my gratitude for their hard work. More

If you want friendly, professional service from a dealer and service department that values your time and money, this is the place to come. They handled my Airbag Light problem quickly and with in the time and service department that values your time and money, this is the place to come. They handled my Airbag Light problem quickly and with in the time they told me it would take. They even have free coffee while you wait in a plesant area for the work to be completed. I worked with Debbie, she set the tone for the whole experience. If I could give her and Global Auto Mall a 10 I would, they are that good. Oh yes I can do that when I get the survey from Hyundai. Everyone I spoke to made me feel like a valued customer. When I am looking to replace my car I know where I will come, Global Auto Mall. More

Good listeners, rapid response. Without appointment on several occasions, I received fast, competent service. Al of the employees are polite, helpful and caring. The waiting area is comfortable, clean, several occasions, I received fast, competent service. Al of the employees are polite, helpful and caring. The waiting area is comfortable, clean, and free coffee. Post-service contact with service manaager is very helpful. More

The service was great and Greg was very helpful. The place was clean and I didn't mid waiting there while my car was being serviced. I will definately come here again for service. I have a car made by place was clean and I didn't mid waiting there while my car was being serviced. I will definately come here again for service. I have a car made by Chrysler and was referred by my old dealership to come here for service. More

Took my Jeep Patriot for its first service. The service dept at Global Auto is excellent! From walk in to walk out, everyone at Global (especially Greg Terracciaono, my Service Consultant) was courteous, dept at Global Auto is excellent! From walk in to walk out, everyone at Global (especially Greg Terracciaono, my Service Consultant) was courteous, friendly and above all communicative! On top of my standard service, I got a free car wash and a vacuum - how can you beat that? And if that's not enough, I was in and out quickly - I didn't have to sit the entire morning out. 5 Stars in my book! More

Very honest, direct and thorough service. Very friendly. Service time could have been a little shorter, but understandable on a Friday before a holiday. The overall experience was definitely a 5. I would de Service time could have been a little shorter, but understandable on a Friday before a holiday. The overall experience was definitely a 5. I would definitely recommend this dealership and service anytime. More

I rated the overall experience and price as a 4. This is only because it's expensive and time consuming and would be no matter where I had the work done. The service department does a very thorough job in only because it's expensive and time consuming and would be no matter where I had the work done. The service department does a very thorough job in identifying problems and/or things that may become a problem and I really appreciate this info. It has always been easy to get an appointment and everyone is very friendly and helpful. More

GREAT EXPIERENCE FROM BEGINNING TO END. EVERY PERSON WE DELT WITH WAS FRIENDLY AND MADE SURE WE HAD ALL OUR NEEDS TAKEN CARE OF.WAIT TIME WAS ACCEPTABLE AND TOM WAS VERY HELPFUL WITH OUR BLUETOOTH ISSUE. F DELT WITH WAS FRIENDLY AND MADE SURE WE HAD ALL OUR NEEDS TAKEN CARE OF.WAIT TIME WAS ACCEPTABLE AND TOM WAS VERY HELPFUL WITH OUR BLUETOOTH ISSUE. FELT LIKE A VALUABLE CUSTOMER. VERY PLEASE WITH OUR FIRST SERVICE VISIT. More

Debra in service has made my trip to Global Automall very enjoyable. She is very friendly, knowledgeable and caring about a customers needs. Every time I go to the dealer for service she waits on me and is s enjoyable. She is very friendly, knowledgeable and caring about a customers needs. Every time I go to the dealer for service she waits on me and is so very friendly. She lets me know what my car needs , if anything, lets me know of any recalls and gets my car done in a timely manor. More