Global Imports BMW

Quick responds and answers all our questions right away. Very friendly staff easy to work with. Highly recommend Omar our sale rep and Kim in the financing department. Very friendly staff easy to work with. Highly recommend Omar our sale rep and Kim in the financing department. More

It was a good experience dealing with with everyone at the dealership every body was nice the dealership every body was nice More

Great dealership to deal with. Great people and very polite and professional. I would buy another new car here when the appropriate time comes. Thanks to Andrea who did an outst Great people and very polite and professional. I would buy another new car here when the appropriate time comes. Thanks to Andrea who did an outstanding job explaining and demonstrating all of the cars features. More

Easy, Smooth & Satisfied! After weeks (months actually) of car shopping online and at various dealers, I walked into this dealership eight days ago to try on a few X3s. The After weeks (months actually) of car shopping online and at various dealers, I walked into this dealership eight days ago to try on a few X3s. The staff was welcoming and assigned Colin Patrick to help me. In minutes we were in a low mileage bright blue X3 with Colin explaining the car’s features. Then it was my turn at the wheel, and I shifted into sport mode and off we went. Obviously, the tight steering, responsive engine and dynamic handling stayed with me, but it was the zero-pressure experience that sold me. Blue not your color? No problem. Colin showed me a website of loads of other cars Global sells, which we looked at together, scanning the details for features I wanted. I said I still wasn’t sure I’d found my car and needed time to decide, and after I left, a manager texted me to let me know they’d hold off following up with me for a week or so but of course I should feel free to reach out earlier if I need to. Very different from other dealers who after one visit would contact me every other day or so, and so refreshing to not feel bad for my indecision. Yet I returned the very next day with my husband to drive another few cars and scour the website again. I found a promising X3 in Greenville, which checked all my boxes, and Global arranged for it to be shipped. Today, we saw it and bought it; it is my first BMW and is just as I expected, and beautiful as ever. The staff here work well together in helping clients find the right car, coordinate the transaction, and get on their way. Colin was accommodating, professional and easy-going, which made all the difference. Had I felt rushed or pressured, I might have regretted my choice or come away with no car at all, so thank you! More

This is my third vehicle purchase from Global Imports BMW, so it’s safe to say I’m not new to the process. Once again, the experience was excellent. I’d like to specifically highlight my sales associate, BMW, so it’s safe to say I’m not new to the process. Once again, the experience was excellent. I’d like to specifically highlight my sales associate, Andrej Vaskovardzic, who was incredibly pleasant to work with—very professional, respectful, patient, and attentive to my needs. He made the whole process feel seamless and pressure-free. A big thank you as well to Peter BEARSCH, the General Manager, who truly went above and beyond. Even on his day off, he took the time to respond to my inquiries and ensured I was well taken care of. That level of commitment and leadership does not go unnoticed. Yes, the dealership was extremely busy—understandable considering the recent announcement about upcoming price increases due to new tariffs. That did affect how long the process took and, admittedly, the vehicle’s detailing could’ve been better, it appeared rushed and lacked the attention to detail I had hoped for, but I get it. When you're managing high volume and tight timelines, some details may slip. As someone who works in a fast-paced business environment, I can appreciate the pressure and complexity involved. One small inconvenience was the recent implementation of a 3% credit card fee for down payments. Since I’ve always used my credit card before, I had to switch to debit this time. Unfortunately, due to my bank's safety limits, the full amount didn’t go through and I had to send the remaining amount 2 business days later and complete the transaction. While inconvenient, I completely understand the business decision to pass on merchant fees—something we’re seeing more frequently as companies face increasing financial pressure. Despite all that, what matters most to me is the consistency and integrity of this dealership. I keep coming back because I trust the team, and seeing familiar faces each time is a strong sign that Global Imports BMW values its staff—something that reflects directly in the customer experience. Congratulations to the entire team at Global Imports for another successful transaction! I look forward to returning again when it’s time for my next BMW. More

Sam and Mr. Kim were amazing and I appreciate both of their work on my behalf:) Kim were amazing and I appreciate both of their work on my behalf:) More

Big shout to Andrej and Jay who helped me get into my new vehicle. They were attentive, understanding and just a pleasure to work with. They also helped me after the purchase with a concern I had and were vehicle. They were attentive, understanding and just a pleasure to work with. They also helped me after the purchase with a concern I had and were able to resolve it efficiently. The best!!! More

Great experience, great team, and great car! Thanks to Sam for all of his efforts providing quality service! Thanks to Sam for all of his efforts providing quality service! More

Global Imports BMW has built a reputation for providing exceptional customer service and support, which is evident in the experiences shared by their customers. Their approach often emphasizes personalized exceptional customer service and support, which is evident in the experiences shared by their customers. Their approach often emphasizes personalized service, ensuring that each client feels valued and understood throughout their journey, from the initial purchase to ongoing maintenance and support. Mr. Taylor Nielson's attentive service exemplifies the kind of dedication that can make a significant difference in a customer’s experience. By offering assistance even after the sale, he helps to foster a lasting relationship between the customer and the dealership, reinforcing trust and satisfaction. Additionally, the financial team's efforts to explore cost-saving options for clients show a commitment to ensuring that their customers not only receive quality vehicles but also feel secure in their financial decisions. This proactive approach can lead to long-term loyalty, as customers appreciate when a business goes above and beyond to support their interests. Overall, experiences like these highlight the importance of customer care in the automotive industry, showcasing how building relationships and providing exceptional service can enhance satisfaction and loyalty to both the dealership and the brand. More

Bought a used car from them and the whole process was very painless, they weren’t pushy on any add ons, provided me an out the door price before I ever entered the building via email, and overall were ve very painless, they weren’t pushy on any add ons, provided me an out the door price before I ever entered the building via email, and overall were very kind and considerate in getting me set up with a car that day. More