
Glockner Honda Toyota
Portsmouth, OH
Filter Reviews by Keyword
By Type
Showing 971 reviews
Excellent Experience Again! First off, I apologize for the tardiness of this review. When you have a dealership full of employees that go the extra mile for you, it is only fair First off, I apologize for the tardiness of this review. When you have a dealership full of employees that go the extra mile for you, it is only fair to give them a good review so people can experience it for themselves. Let's begin: It was that time already. Our daughter was at the age to be able to select (and afford) her own car. So, my wife and I knew to push her in the right direction by recommending that she first contact Glockner Honda Toyota on US 23. We have always had a positive relationship with the employees there and a mutual trust (which, needless to say, is hard to find in sales of any kind). So, we placed a call and reached the desk of Caleb Smith. Mr. Smith entertained us with conversation, helped us during the viewing and selection process, and ultimately provided us with one our best experiences yet at this particular dealership. As a matter of fact, it was Mr. Smith that brought the 2015 Toyota Corolla (that my daughter purchased) to our attention. All of us couldn't have been happier! After it was decided upon that this vehicle would be "the one," we were handed off to the very capable hands of Robin Frasure as she went over all of the services offered, payment dates selection, etc.... Thank you Robin! Thank you Caleb! And a BIG thank you to all of the men and women that make Glockner Honda Toyota on US 23 as great as it is! More
The future of car buying Totally excellent purchase experience! Adam Roberts, Internet Sales Manager, sent me an email within hours with pictures and details of four Honda Civ Totally excellent purchase experience! Adam Roberts, Internet Sales Manager, sent me an email within hours with pictures and details of four Honda Civics in various colors and trim levels that were in stock and available to test drive. He also listed the retail price and the internet discount price, In one email I received more information and response than in three previous trips to other dealerships. These guys want to be the best and they really are. Everyone was helpful and efficient and my purchase experience was quick and flawless. I would definitely recommend Adam and Glockner Honda to my family and friends. The future of car buying is being able to shop online learning about trim levels and options, then receive discount offers through email before test driving your final selection. More
Excellent Buying Experience I live in Lexington Ky and worked mainly via email/txt. There are many Honda Dealerships closer to me than Glockner but the price, ease of working wi I live in Lexington Ky and worked mainly via email/txt. There are many Honda Dealerships closer to me than Glockner but the price, ease of working with, friendly, helpful sales staff, I was happy to make the drive to purchase from Glockner. Will be purchasing my next Honda from them also. Worth the drive from anywhere to do business with this group! More
Great Experience! Glockner Honda Toyota had a great selection and the best sales staff. Everyone was so kind to me and my family while we discussed our options and made Glockner Honda Toyota had a great selection and the best sales staff. Everyone was so kind to me and my family while we discussed our options and made a decision. 100% pressure-free. I couldn't be happier with my experience there. More
Great Salesperson Bought my Toyota Highlander XLE from Drew, he was very professional and informative about all the vehicles,would recommend him to everyone, great sale Bought my Toyota Highlander XLE from Drew, he was very professional and informative about all the vehicles,would recommend him to everyone, great salesperson. Love my new car. Yeah!great More
Great people to buy from! This is the 4th vehicle we have purchased from Glockner.we appreciate the professionalism of all the staff and return because of how easy and fair the This is the 4th vehicle we have purchased from Glockner.we appreciate the professionalism of all the staff and return because of how easy and fair they are to deal with. Have actually compared prices and found them to be the most reasonable. Happy to be part of the Glockner satisfied customers. More
Always patient, never pushy, truly care about the people I have bought two cars from this dealer. The last one came after an accident. They were easy to work with and willing to deal in a reasonable and st I have bought two cars from this dealer. The last one came after an accident. They were easy to work with and willing to deal in a reasonable and straight forward manner. We went to test drive a new Civic, and on the test drive (to replace our wrecked car) we were rear ended by a distracted driver. I believe the car we were test driving was totaled. I had to be taken to the hospital with a back injury. A couple of days later, Kevin called to see how we were doing. He was truly concerned about our health and well being. He and Caleb (I think was the other salesman) were so polite and concerned for my wife and myself, that I knew when were feeling better, we would return to Glockner. We had been looking at the last 2016 Civic. They gave us a GREAT deal on a 2017 (almost the same price as the 2016). I think they felt a little sorry for us due to the accident. Not only would I HIGHLY recommend this dealer for sales, but we have had our 2007 Ridgeline serviced there many times and can say the service is excellent quality and fairly priced. If you go to Glockner Honda, ask for Kevin or Caleb. More
Very Good Buying Experience (Highly Recommended) I had a New Truck Ordered for me and every single person I dealt with from start to finish was very professional and explained everything to make sure I had a New Truck Ordered for me and every single person I dealt with from start to finish was very professional and explained everything to make sure I was able to understand the process. It is really nice to deal with a smaller hometown Dealership like Glockner's, everyone knows you by name and are so friendly, in my humble opinion I recommend you shop at this Dealership as they have excellent Customer Service and always follow up with you just to make sure you are satisfied. More
Excellent service from Kevin Castle! Kevin Castle was very patient with us over a six month period. When we were finally ready to buy, Kevin Castle went above and beyond to insure our sat Kevin Castle was very patient with us over a six month period. When we were finally ready to buy, Kevin Castle went above and beyond to insure our satisfaction of our chosen purchase. We love our beautiful red 2015 Toyota Corolla!!! Although we did not finance we did speak with Peggy Ruggles. She offered many other extra warranties, but we choose to wait. Thank you Peggy for understanding. Greg and Robin Dingess More
Great to work with Since my wife and I have been married, over 12 years now, we have purchased all our cars from here. They are great people, have great service, and eas Since my wife and I have been married, over 12 years now, we have purchased all our cars from here. They are great people, have great service, and easy to work with. Would not go any place else. More