Glockner Honda Toyota

Everyone was very courteous and helpful. We didn’t end up purchasing a vehicle at this time. It was no fault of theirs. We decided to wait till summer. But when we are ready we will definite We didn’t end up purchasing a vehicle at this time. It was no fault of theirs. We decided to wait till summer. But when we are ready we will definitely check out Glockner. More

YO YO Financing scammers, told us we were approved (I knew we were approved) and signed contract and 5 days later frantically calling back demanding we return new car or sign new contract with Toyota Fin knew we were approved) and signed contract and 5 days later frantically calling back demanding we return new car or sign new contract with Toyota Financial at a much higher interest rate. Didn’t say anything about returning down payment or our trade in, tried to sell extended warranty but then says the new car has lifetime powertrain warranty. Very deceitful dealership, sleazy high pressure sales tactics. Stay very far away from Glockner Toyota in Portsmouth Ohio. The owner of Glockner should contact me. Finance manager should be fired for incompetence, unprofessionalism, and engaging in Yo Yo financing scam, and overall attitude towards me and my wife.Manager told me this it not how Glockner does business but he has done nothing to fix this problem. More

Would not deal AT ALL! Recently had surgery on my knee and can’t drive. I explained my situation and they gave me a quote on my trade-in by pictures I sent in and VIN numbe Recently had surgery on my knee and can’t drive. I explained my situation and they gave me a quote on my trade-in by pictures I sent in and VIN number but said if I came in they could get me a better deal. I made arrangements for my elderly dad to drive me over an hour and the trade-in amount was exactly the same and very low I might add. The sales associate was super sweet and tried to get the manager to deal with me and he flat out refused to budge on the trade-in quote or the price of the USED vehicle I was interested in. I apologized to her and said if he’s unwilling to budge on anything then neither am I. I got my dad and we left. Very disappointed. More

Not a very pleasant experience. Worked with them a couple of weeks ago on a 4-Runner and couldn't make a deal work. Keep in mind that at that time, the 4-Runner was showing a $300 Worked with them a couple of weeks ago on a 4-Runner and couldn't make a deal work. Keep in mind that at that time, the 4-Runner was showing a $300 discount on their website, however I was quoted at MSRP. Not a huge deal. Fast forward two weeks. 4-Runner is still on their lot. On the morning of 3/7/23, that 4-Runner was showing a discount of $1,200 on their website, so I reached back out and started to work with the same individual I had before. He was going to get me a price on the 8th. I told him I was very interested and looked forward to that price as my plan was to pull the trigger and make the 500 mile drive. On that evening of the 7th, I was showing my wife the 4-Runner on their website and noticed that the price was discounted an additional $1,000 for a total discount of $2,200. At this point I am absolutely ready to pull the trigger. Texted the individual I was working with to let him know that, and all of a sudden he tells me, "oh, that price is for local customers, not for customers that are 500 miles away". Seriously??? You have it listed on both Autotrader and your website with a $2,200 discount. Shouldn't you let potential customers know upfront that the advertised price is only good for "local customers". So I guess since I live 500 miles away, my money isn't as good as someone who lives 5 miles away. I have never heard of this practice in all my years of buying vehicles. Then on top of that, I don't know where they are coming up with their lease prices. In comparing their 4-Runner with another 4-Runner I am looking at, their 4-Runner does have an $1,800 higher sale price, however I was quoted a payment of $784 per month with $3,000 down (plus 1st month payment) while the one I am currently working on was quoted at $676 with no money down (aside from 1st month payment). Same term and mileage. And yes I have confirmed with the second dealer that their lease pricing is correct. More

My experience was wonderful. Traci Fulks was wonderful to work with and went out of her way to help. work with and went out of her way to help. More

From beginning to end, the service was STELLAR! Thank you Andy Saltsman for listening to all my “wants & must haves” , and taking my busy schedule and concerns for Covid seriously. Your team handled my conce Andy Saltsman for listening to all my “wants & must haves” , and taking my busy schedule and concerns for Covid seriously. Your team handled my concerns with care and made my test drive smooth, by having the vehicle ready for me when I pulled up! All my questions were answered and the honesty appreciated. The service was second to none, and by far the easiest car buying experience I’ve ever had! I will always be Glockner customer! More

Great Salesman! Jimmy Falls was a great salesman, He was friendly and very informative but not pushy which we liked, He made the buying experience go as smooth as po Jimmy Falls was a great salesman, He was friendly and very informative but not pushy which we liked, He made the buying experience go as smooth as possible, More

Love my new Camry Stopped by Glockner Toyota to see if I could trade my Highlander in on a new Camry. A couple of hours later and I am driving home in my new Toyota Ca Stopped by Glockner Toyota to see if I could trade my Highlander in on a new Camry. A couple of hours later and I am driving home in my new Toyota Camry. The Salesman, Ted Gibbs, went above and beyond in making me comfortable and completing the deal. More

great deal I had moved 100 miles from the dealer I used for years. I shopped the Columbus area but did not find the deal I expected. I Called my old dealer, Gloc I had moved 100 miles from the dealer I used for years. I shopped the Columbus area but did not find the deal I expected. I Called my old dealer, Glockner Honds and talked to Andy Saltsman. I told him the vehicle that I wanted and he got back with with a deal that was much better than I had received form the Dealers here, I got the car I wanted at the budget I wanted. I would recommend Andy Saltsman and Glockner Honda to anyone looking for a new vehicle More

Great experience! Salesmen Jimmy & Kevin were friendly, helpful. Helped us find a great used car for a great price. The business manager helped us find great financin Salesmen Jimmy & Kevin were friendly, helpful. Helped us find a great used car for a great price. The business manager helped us find great financing. We'll buy from Glockner again! More