
Glockner Honda Toyota
Portsmouth, OH
Filter Reviews by Keyword
By Type
Showing 971 reviews
Repeat Customer I always have a great experience when shopping at Glockners. I have purchased two new vehicles from there and I appreciate the customer service I rec I always have a great experience when shopping at Glockners. I have purchased two new vehicles from there and I appreciate the customer service I receive when walking through the doors. Greg has been involved with both purchases and could not be easier to work with. Way to go Glockner team...you sold me another one! More
Very pleased! Very pleased and will definitely continue taking my business back! Caleb worked so hard to get me an amazing car! Thank you all for your time and effo Very pleased and will definitely continue taking my business back! Caleb worked so hard to get me an amazing car! Thank you all for your time and effort. Everyone was so nice and willing to help! More
Great experience! Over the years I've purchased, traded in, or sold outright probably 7-8 cars from Glockners Honda Toyota. I've also utilized their Service Department Over the years I've purchased, traded in, or sold outright probably 7-8 cars from Glockners Honda Toyota. I've also utilized their Service Department and appreciate the extras such as shuttle to and from work nearby. I mainly dealt with Tony Lafferty, who (before he retired) was a pro at delivering excellent service. A couple days ago a used vehicle caught my eye, and I had the pleasure to work with Caleb Smith. Caleb, like Tony, made the experience a breeze. In every other dealership I've ever walked into, the salespeople lead off with statements that damage trust. Like, "what kind of payment are you looking for?" It's a game to obscure actual prices and move numbers around in order to appeal to your sense of getting a good deal. On the contrary, Tony and now Caleb were up front, genuine, and ultimately only concerned with making me happy with the deal. If it was in their power to do it, they did. If not, they asked or even pushed for it knowing that I was more likely to return again in the future. These are people of character that enjoy their job and helping people enjoy their experience of buying a vehicle. I have Caleb's number in my phone now, and I'll be calling him when I inevitably go to buy another car. Glockners sets itself apart whenever they hire and retain talented, positive people like Caleb. They do make it easy. More
Perfect! Recently purchased a 2016 Honda HR-V from this wonderful dealership. This was my first time buying a new car, and once I started the final paperwork, Recently purchased a 2016 Honda HR-V from this wonderful dealership. This was my first time buying a new car, and once I started the final paperwork, Peggy put my mind at ease! She is fun to talk to, has a great personality, and know what she is talking about! She is an excellent employee all around. I thank her greatly for helping me finish my purchase with a smile! More
Purchase of Toyota Highlander The purchase of our Highlander was an enjoyable experience. We were not pressured at all!! The sales team was able to answer all our questions. Every The purchase of our Highlander was an enjoyable experience. We were not pressured at all!! The sales team was able to answer all our questions. Everyone was friendly, courteous, and professional. This is the third vehicle we've bought from the Glockner Family of Dealerships in the past four years. We have been pleased in the past, and that is why we came back once again. Thank you Kevin, Caleb, and Matt! Dane & Belinda Allen More
Always a nice experience Great service and great sales reps. Mr. Dilley is a fine, caring gentleman.. I look forward to his greating me each time I visit the dealership foe s Great service and great sales reps. Mr. Dilley is a fine, caring gentleman.. I look forward to his greating me each time I visit the dealership foe service or sales, More
Satisfaction all around! I recently purchased a 2017 Honda HR-V from Glockner Honda Toyota . I have had numerous cars serviced there for many years and purchased 2 vehicles in I recently purchased a 2017 Honda HR-V from Glockner Honda Toyota . I have had numerous cars serviced there for many years and purchased 2 vehicles in the past. I have always been satisfied with the quality of service I have received.The staff is very courteous and helpful every time I have been there. I was interested in the Honda HR-V after a friend had recently purchased one from Glockner's. I drove to Portsmouth, which is about a 30 minute drive from my home is Kentucky, and looked for Dustin Schneider, who was recommended by my friend. He was personable and knowledgeable about the car I was interested. He went above and beyond to insure that I could find the exact car I wanted. The particular color I was interested in was not available at the dealership, but he told me that they would find one and just in a matter of hours, that was done. They did everything they could to assure that I would have the best deal and everything was done in a timely manner. Financing was done very professionally, too. Thank you Peggy Ruggles ! I have been a loyal customer with Glockner's for many years and plan on sticking with the best! More
Buying new car This was the second time that I worked with Drew Howard. I love the fact that he does not pressure you into anything. He is very knowledgeable and has This was the second time that I worked with Drew Howard. I love the fact that he does not pressure you into anything. He is very knowledgeable and has a great personality!! He made buying 2 cars fun😊 More
Convenient I called and spoke with Drew Howard. I told him exactly what I was looking for and how much I wanted to spend. He found my son's dream car. Thanks, Dr I called and spoke with Drew Howard. I told him exactly what I was looking for and how much I wanted to spend. He found my son's dream car. Thanks, Drew! I didn't have to go searching or deal with a lot of people. That is the second time we have had Glockners find us a car. We called several months before their birthdays to give them time to find exactly what we wanted. It was so easy and convenient. Peggy Ruggles, in finance, worked to get us the best rate possible. More
Great dealership they do make it easy!!! I have purchased my last 3 vehicles from Glockner Honda Toyota. My last purchase was a 2014 GMC. I purchased this vehicle from Kevin Castle and am hig I have purchased my last 3 vehicles from Glockner Honda Toyota. My last purchase was a 2014 GMC. I purchased this vehicle from Kevin Castle and am highly satisfied. Kevin is very easy to talk to and if he does not no the answer he will find it out. Robin Frasure concluded all the required paperwork and she was very easy to deal with also and again very knowledgeable. This dealership is No. 1. More