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Gloucester Toyota
Gloucester, VA
487 Reviews
Gloucester Toyota Scion is a family owned dealership serving the Hampton Roads and Richmond area for over 20 years.
At Gloucester Toyota Scion, customer satisfaction is our highest priority and we strive to make your car buying and service experience easy and enjoyable. Gloucester Toyota Scion offers competitive pricing, a knowledgeable staff and superior customer service. Come join us for a fast and simple way to purchase or lease your next Toyota or Scion. We want to be your preferred Toyota dealer for both new and pre-owned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 487 reviews
January 18, 2022
Outstanding service , fast efficient, courteous was able to get in and out during lunch. Best service. to get in and out during lunch. Best service. More
by Kevin
January 15, 2022
Always get great customer service from Gloucester Toyota. Service Reps Justin and Holly are a pleasure to deal with and the service work on my Tacoma has always been A-1. Service Reps Justin and Holly are a pleasure to deal with and the service work on my Tacoma has always been A-1. More
by kaltavares99
January 14, 2022
I delt with Justin McAndrew (Holly Rivera was out sick). Jusin was extremely busy. I didn't help him by noting a wrong appointment time. However, Justin was able to give me a time later in afternoon. My Jusin was extremely busy. I didn't help him by noting a wrong appointment time. However, Justin was able to give me a time later in afternoon. My car was serviced as soon as I got there. I always look forward to dealing with Justin and Holly. I have the feeling that they are truly looking out for me. Always so friendly, helpful and extremely professional in every way. They both are definitely assets to Toyota. More
by cathybarefoot
January 09, 2022
Holly is the best and service always has the job done on time.be back in 5K time.be back in 5K More
by Warrenharvie
Employees Worked With
January 08, 2022
I am always treated well by Holly and the other service team members. I feel as if I am more than just another car. team members. I feel as if I am more than just another car. More
by queensspring
Employees Worked With
January 06, 2022
Great service, but most important, great people. Bought three cars and two trucks, wouldn’t go anywhere else. Go Gloucester Toyota, my team! three cars and two trucks, wouldn’t go anywhere else. Go Gloucester Toyota, my team! More
by Ricketyrails
Employees Worked With
Other Employees :
Shirley Winter
December 31, 2021
Great service and support for my 2017 RAV4, as always! The team is always honest and upfront. The team is always honest and upfront. More
by jspinc
December 09, 2021
Easy to make an appointment, staff is very kind and friendly. Been using this dealership for over 10 years, love them. friendly. Been using this dealership for over 10 years, love them. More
by Nurse236
December 09, 2021
Anne, Don and Greg were extremely responsive and helpful. It was the best car buying experience I’ve had and I’ve purchased many including 11 toyotas It was the best car buying experience I’ve had and I’ve purchased many including 11 toyotas More
by Chuck
Employees Worked With
Don Parks, Anne Earmen , Gregory Sewell
December 06, 2021
I worked with Anne, Tyler and Greg today. All were very helpful and a pleasure to do business with! 10/10 would recommend. We'll be back! helpful and a pleasure to do business with! 10/10 would recommend. We'll be back! More
by ddorrell19
