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Gloucester Toyota
Gloucester, VA
495 Reviews
Gloucester Toyota Scion is a family owned dealership serving the Hampton Roads and Richmond area for over 20 years.
At Gloucester Toyota Scion, customer satisfaction is our highest priority and we strive to make your car buying and service experience easy and enjoyable. Gloucester Toyota Scion offers competitive pricing, a knowledgeable staff and superior customer service. Come join us for a fast and simple way to purchase or lease your next Toyota or Scion. We want to be your preferred Toyota dealer for both new and pre-owned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 495 reviews
February 18, 2022
people were friendly, took car on time and delivered when expected. Location is convenient and easy to find expected. Location is convenient and easy to find More
by wrlayng1
Employees Worked With
February 08, 2022
Tommy Wheat was the salesman for my 2017 Toyota RAV4 XLE and did such an excellent job back then that I went back to him again to upgrade and purchase the new 2022 Toyota Corolla Cross XLE. He again provide and did such an excellent job back then that I went back to him again to upgrade and purchase the new 2022 Toyota Corolla Cross XLE. He again provided excellent service and followed up which I find very important in any customer service industry. Thank you again Tommy Wheat and Gloucester Toyota for a great customer experience. More
by Pam G
January 29, 2022
Wonderful service department. Always helpful and available for appointments. Would recommend to anyone. Satisfied customer. available for appointments. Would recommend to anyone. Satisfied customer. More
by taterhead58
January 28, 2022
I deal with Gloucester Toyota because they are very knowledgeable with the Toyota cars and trucks. Their service department treats you like family. Holly is very friendly and willing to help you with h knowledgeable with the Toyota cars and trucks. Their service department treats you like family. Holly is very friendly and willing to help you with how to navigate through the computer or keep you informed on what your next schedule maintenance. I told one of my friends about the great deal I got from Gloucester and to see Tommy Wheat she did and brought a new Canary from him. I’ll be with Gloucester Toyota for a long time. More
by Pwillis1948
January 24, 2022
I never felt pressured to buy. Very professional staff. All my questions and concerns were addressed. All my questions and concerns were addressed. More
by Chris
Employees Worked With
January 21, 2022
When I first called to schedule, the person who answered was extremely helpful and was able to give me a day and time which suited my needs. They were very friendly and prompt to take my vehicle back. The s was extremely helpful and was able to give me a day and time which suited my needs. They were very friendly and prompt to take my vehicle back. The service was quick and cost less than I anticipated. I will definitely return for anything I need. A great place to go. More
by redheadtkd
Employees Worked With
January 20, 2022
Service was team friendly and professional. 10,000 mile service was performed expeditiously and my car returned promptly. service was performed expeditiously and my car returned promptly. More
by dwilliamson658
January 20, 2022
Took car in right on time and finished job quickly. Friendly staff. Knowledgeable staff. Pleasant experience Friendly staff. Knowledgeable staff. Pleasant experience More
by Tomg44tom
January 18, 2022
Outstanding service , fast efficient, courteous was able to get in and out during lunch. Best service. to get in and out during lunch. Best service. More
by Kevin
January 15, 2022
Always get great customer service from Gloucester Toyota. Service Reps Justin and Holly are a pleasure to deal with and the service work on my Tacoma has always been A-1. Service Reps Justin and Holly are a pleasure to deal with and the service work on my Tacoma has always been A-1. More
by kaltavares99
