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Gloucester Toyota
Gloucester, VA
448 Reviews
Gloucester Toyota Scion is a family owned dealership serving the Hampton Roads and Richmond area for over 20 years.
At Gloucester Toyota Scion, customer satisfaction is our highest priority and we strive to make your car buying and service experience easy and enjoyable. Gloucester Toyota Scion offers competitive pricing, a knowledgeable staff and superior customer service. Come join us for a fast and simple way to purchase or lease your next Toyota or Scion. We want to be your preferred Toyota dealer for both new and pre-owned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 448 reviews
February 28, 2024
The customer service has been really good. The car is ready when they say it will be. The car is ready when they say it will be. More
by Jubeca
Helpful February 25, 2024
A recent service checkup was going to take 2. 5 hours because i added a wheel alignment and a vehicle recall service. The service department was kind enough to take me to and later pick me up, at 5 hours because i added a wheel alignment and a vehicle recall service. The service department was kind enough to take me to and later pick me up, at a local wellness/exercise center, so i could make better use of my time. Thank you. More
by js
Employees Worked With
February 21, 2024
All the staff at the dealership were friendly and knowledgeable. The work was done in a timely manner. knowledgeable. The work was done in a timely manner. More
by r.goodloe
Employees Worked With
February 21, 2024
We were treated as family! They were fair, honest, and willing to deal! We were given a fair price and quick paperwork! Very easy to work with! Highly recommended!! They were fair, honest, and willing to deal! We were given a fair price and quick paperwork! Very easy to work with! Highly recommended!! More
by Zionsake621
February 17, 2024
This is the second car we have purchased from this dealership. Very pleased with the service and sales. dealership. Very pleased with the service and sales. More
by mitchemdale
February 16, 2024
Convenient location. Prompt service. Cordial employees and service staff. Nice showroom and waiting area. Thanks very much Prompt service. Cordial employees and service staff. Nice showroom and waiting area. Thanks very much More
by 1russ
February 16, 2024
Tyler Jones made my most recent vehicle purchase as efficient and painless and I could have every hoped. I've always dreaded the vehicle purchasing process and can say with certainty that I would have efficient and painless and I could have every hoped. I've always dreaded the vehicle purchasing process and can say with certainty that I would have no hesitance to work with Tyler again. Great Job! More
by saltman241
February 13, 2024
We were pleased with the service at Gloucester Toyota. We appreciated the fact that they were not too pushy We appreciated the fact that they were not too pushy More
by Dunawaybrookebrooke
February 12, 2024
Justin always does a great job. The maintenance was excellent and I'm completely satisfied with the service. THANKS!! The maintenance was excellent and I'm completely satisfied with the service. THANKS!! More
by polarlift
Employees Worked With
February 01, 2024
Gloucester Toyota is #1 in my book. Doug, the service manager, and staff were very friendly and knowledgeable. They scheduled me on very short notice, and got me in and out quickly. An Doug, the service manager, and staff were very friendly and knowledgeable. They scheduled me on very short notice, and got me in and out quickly. And, they took the time to thoroughly explain the issue. You are in good hands with Doug and his team!!!! More
by johnsonkristin
