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Gloucester Toyota
Gloucester, VA
495 Reviews
Gloucester Toyota Scion is a family owned dealership serving the Hampton Roads and Richmond area for over 20 years.
At Gloucester Toyota Scion, customer satisfaction is our highest priority and we strive to make your car buying and service experience easy and enjoyable. Gloucester Toyota Scion offers competitive pricing, a knowledgeable staff and superior customer service. Come join us for a fast and simple way to purchase or lease your next Toyota or Scion. We want to be your preferred Toyota dealer for both new and pre-owned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 495 reviews
June 24, 2021
Car was purchased new there several years ago. I always returned there for service because of the friendly attitude and quality of work. Everyone there is very customer satisfaction oriented. They are hon returned there for service because of the friendly attitude and quality of work. Everyone there is very customer satisfaction oriented. They are honest and reasonably priced. More
by Hybrid fan
Employees Worked With
June 18, 2021
Steve was very professional and helpful. My experience with the sales team was great. I am very happy with the purchase I made at Gloucester Toyota. with the sales team was great. I am very happy with the purchase I made at Gloucester Toyota. More
by Nicholas calafiore
Employees Worked With
Steve Norwood
June 15, 2021
Steve and Greg made an awesome team. They made my buying experience very painless, and straight forward. Highly recommend doing business with them. Pricing is the only complaint I have but that was more so experience very painless, and straight forward. Highly recommend doing business with them. Pricing is the only complaint I have but that was more so just bad timing on my part, and the current market. I can not hold them responsible for that. More
by colts.8712
Employees Worked With
Steve Norwood, Gregory Sewell
June 11, 2021
Staff kind, courteous and professional. Appointment scheduled and time to work on maintenance was appropriate. Waiting time appropriate. Waiting area clean and comfortable. Working tv. Multi racial sig scheduled and time to work on maintenance was appropriate. Waiting time appropriate. Waiting area clean and comfortable. Working tv. Multi racial signs posted for distancing. Different skin tones on posters. More
by Mani
June 04, 2021
I had a wonderful experience at Gloucester Toyota because of Steve Norwood . My time spent was an enjoyable one due to his great customer service, courteousness, and vehicular knowledge. of Steve Norwood . My time spent was an enjoyable one due to his great customer service, courteousness, and vehicular knowledge. More
by Shajon9889
Employees Worked With
Steve Norwood, Gregory Sewell
June 03, 2021
Recall for fuel pump. Replacement was painless. From time I entered the service area until I left employees very professional. I would recommend this dealership to my friends. I entered the service area until I left employees very professional. I would recommend this dealership to my friends. More
by West_gayle
May 30, 2021
Tyler was knowledgeable and helpful. He doesn’t pressure the potential buyer. He answered all my questions. Gloucester Toyota is a great dealership to work with when searching for a vehicle. the potential buyer. He answered all my questions. Gloucester Toyota is a great dealership to work with when searching for a vehicle. More
by Melinda
Employees Worked With
Tyler Jones, Gregory Sewell
May 28, 2021
Steve , Greg & Bryan was such amazing people the process went so smooth and they was very helpful .. thank you !! I definitely recommend to anyone , yes went so smooth and they was very helpful .. thank you !! I definitely recommend to anyone , yes More
by Trenajah
Employees Worked With
Steve Norwood
May 22, 2021
The service team is pleasant and efficient. You cannot expect more, we have been serviced by them for quite a few years. Yes, I recommend them ... expect more, we have been serviced by them for quite a few years. Yes, I recommend them ... More
by Lexus/Toyota Owners
May 22, 2021
This was my fourth purchase from Gloucester Toyota. No high pressure salespersons, just good honest information. Pricing is competitive, my trade in was fair and the buying process was quick and efficien high pressure salespersons, just good honest information. Pricing is competitive, my trade in was fair and the buying process was quick and efficient- well, once I finally made up my mind which car I wanted. More
by Tresa552008
Employees Worked With
Other Employees :
Brian Tate, Steve Norwood
