
Gold Rush Subaru
Auburn, CA
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I was delighted when I brought my Forrester in to check the tire warning on the dash. What they found was TWO back tires with nail or? Damage which was repaired and I was told there was no charge because the tire warning on the dash. What they found was TWO back tires with nail or? Damage which was repaired and I was told there was no charge because this was a safety issue. WOW, in this day and age to get an answer like that was incredible!!! What a wonderful place to do business and I will be a customer forever!!!!!!!! Thank you for your service!! Carol Jarosik More
Gold Rush Subaru's salesman, Bill MCcoy, was not only helpful he was patient. As a first time EC buyer I had a ton of questions...all of which ended in answers that gave me confidence in purchasing my S helpful he was patient. As a first time EC buyer I had a ton of questions...all of which ended in answers that gave me confidence in purchasing my Solterra. More
The service was quickly completed once the line of drop in customers diminished. For those of us who make appointments it would be nice to be taken as a priority, especially when we are waiting for the ca in customers diminished. For those of us who make appointments it would be nice to be taken as a priority, especially when we are waiting for the car, live a distance away and have other appointments to get to. More
Always on the ball. Customer first attitude. This is my fourth Outback from this dealership and I highly recommend anyone else thinking of a Subaru of any kind to reach Customer first attitude. This is my fourth Outback from this dealership and I highly recommend anyone else thinking of a Subaru of any kind to reach out. Five stars all the way around, More
Staff have been courteous, professional and extremely helpful. The "redelivery" went very well and I was able to learn more about the features my new car has. This is my first Subaru and am looking forw helpful. The "redelivery" went very well and I was able to learn more about the features my new car has. This is my first Subaru and am looking forward to many happy miles in my new car. More
Great experience! We really appreciated the experience we had buying this new car. The salesman, Robbie, was great and super easy to work with. He was great about ke We really appreciated the experience we had buying this new car. The salesman, Robbie, was great and super easy to work with. He was great about keeping us updated with the status of the new vehicle. More
Open and honest, no surprises. Easy to work with and up front. Everything was explained well and we were given all the time we needed to feel comfortable and to make sure our quest Easy to work with and up front. Everything was explained well and we were given all the time we needed to feel comfortable and to make sure our questions were answered completely. Overall a great experience. More
The customer service at this location is exceptional. We ended up purchasing the vehicle we were interested in. The sales associate, Bill, was very kind. I felt so comfortable. I highly highly recommend We ended up purchasing the vehicle we were interested in. The sales associate, Bill, was very kind. I felt so comfortable. I highly highly recommend this location. More