Nissan of Serramonte - Service Center

upgrade Unable to do upgrade for my caralthough the service persons are friendly and patience with good communication . I have informed by Nissan connect to d Unable to do upgrade for my caralthough the service persons are friendly and patience with good communication . I have informed by Nissan connect to do the upgrade but can not get it done. More

Vehicle service Went to have my car service. Everything went ok. Was quoted on what I should do next on my next service. The wait time is what they told us. Wish t Went to have my car service. Everything went ok. Was quoted on what I should do next on my next service. The wait time is what they told us. Wish there was better discounts and or coupons available. More

Dealer was real nice Sam was very nice. He helped me to find good car at good price. I recommend this to everyone who looking for new car . Buy your next car here Sam was very nice. He helped me to find good car at good price. I recommend this to everyone who looking for new car . Buy your next car here More

Nissan Every one was very friendly and helpful.. And I am very happy with the job they did... I Will surely recommend them to my friends Every one was very friendly and helpful.. And I am very happy with the job they did... I Will surely recommend them to my friends More

Great customer service George was really nice and helpful. They serviced my SUV and was on time. Highly recommend this place and I’ll come back to service my vehicle again. George was really nice and helpful. They serviced my SUV and was on time. Highly recommend this place and I’ll come back to service my vehicle again. More

Excellent service I appreciate the service everytime i visited your local service station ( nissan serramonte service). The staff are so helpful. Excellent service. Kee I appreciate the service everytime i visited your local service station ( nissan serramonte service). The staff are so helpful. Excellent service. Keep up the good work. Very good experience! Especially the advisor name yasha! More

You can't rely on their work!!!!!! After a week of replacing my transmission, my vehicle need to be brought back. Even under warrranty of parts and service . I had to take care of getti After a week of replacing my transmission, my vehicle need to be brought back. Even under warrranty of parts and service . I had to take care of getting a tow truck to bring it back to thier shop.... and not even offer a rental car...... I wish that this will reach to the new owner of this shop.... More

Don't come here for an oil change, unless you have all day! Every time I come here for an oil change, it takes 3 hours, even with an appointment. Why do they even book appointments if they can't take your car?! Every time I come here for an oil change, it takes 3 hours, even with an appointment. Why do they even book appointments if they can't take your car?! In addition to an unreasonable wait time, they charge $30 for an oil change, for a Sentra?! That's the discounted price, retail is $49.99. The service writer was acting as if he was doing me a favour. I've been to other dealerships, but this one is closest to me. I don't know why I have been here more than twice. More

Suzzan is a racists She assumed i had NO insurance...WHEN I WAS fylly covered. Suzzanne continued to tell me how "she doesn't have to call the insurance because A.) my m She assumed i had NO insurance...WHEN I WAS fylly covered. Suzzanne continued to tell me how "she doesn't have to call the insurance because A.) my mileage was OVER regardless of the miles on it as i RECEIVED the car 2.) she presumed i had the liwest Bronze package yet, without listening to me, checking my documents or callling 3.) she referred to me as "Hun" and cut my every response off." She refused to call the insurance company or speak with them until the representative got frustrated and decided to call the store. As i repeated the representative words aloud. Then she decided to comply. I had to call 3 different times. Upon asking for management she said there was no one other than Abe, who i off wot no expected return date. I cqn go on further. But it is pointless.....Very unprofessional and unacceptable. More

I brought them my car that was under waranty with under 20k miles (the push star key didn't work) I had to rent my own car they couldn't figure out why it wasn't working and I got stuck with the bill for t 20k miles (the push star key didn't work) I had to rent my own car they couldn't figure out why it wasn't working and I got stuck with the bill for the rent a car. And, no body picks up there xxxx phone, forget calling them. More