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Goldstein Chrysler Jeep Dodge

Latham, NY

4.9
537 Reviews

968 New Loudon Road

Latham, NY

12110

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537 Reviews of Goldstein Chrysler Jeep Dodge

May 23, 2023

The initial salesman helped us to connect with an alternate salesman upon our entrance. both were very helpful. Let us try out more than one vehicle which we were interested in. He was knowledgeable More

by sjmurray7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
May 26, 2023 -

Goldstein Chrysler Jeep Dodge responded

Thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

May 19, 2023

Dealer was great with the sales department and easy to work with. However, I took my vehicle in to be washed, and an employee for the dealership stole an item from my vehicle and the dealership did nothin More

by Krantzjosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 19, 2023 -

Goldstein Chrysler Jeep Dodge responded

Hello Mr Krantz. As previously discussed – your vehicle was on camera the entire time it was here. There was nothing removed from your vehicle. The item that you are accusing us of stealing is a Switchblade knife, which is also illegal in the state of New York. So you are correct: we did look into it. We watched the footage and interviewed everyone involved. We also offered to contact the police, but you declined. We will not pay for you to replace an illegal weapon that we didn’t steal.

May 19, 2023 -

Krantzjosh responded

You stated that you could see the employees hands the entire time they were in the vehicle. This is nearly impossible as my windshield and windows are tinted which is legal because I have an mv80w (window tint exemption form). The knife was purchased legally when i was a corrections officer before I left the department. The reason I didnt want to involve the police is because this isnt worth there time. The item cost $86 they have more important things to do with their time. My concern is that somewhere in your dealership you have a person taking things out of peoples cars. The right thing that should have been done was to replace the cost of the item. I have no reason to accuse anyone of taking something unless it was actually missing when i got my vehicle back.

May 08, 2023

Sales staff, especially Jose Rosarrio-Martinez, was exceptional. Jose had to do a lot of extra work because it was a complicated deal. He was responsive and thorough without being pushy. Walked that fi More

by snoonan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NA
May 17, 2023 -

Goldstein Chrysler Jeep Dodge responded

We are happy to hear you had such a positive experience with Jose and our team. Please don't hesitate to reach out to us if there's anything more we can do!

May 04, 2023

Awesome team, will highly recommend, very pleased with my purchase, plan to return when I need a new vehicle More

by novaracing1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
May 05, 2023 -

Goldstein Chrysler Jeep Dodge responded

Thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

May 03, 2023

Payton in service is absolutely spot on on scheduling and assisting me with keeping my RAM up to date on my service needs. Thanks More

by afontanelli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
May 03, 2023 -

Goldstein Chrysler Jeep Dodge responded

We are happy to hear you had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

May 02, 2023

QUALITY AND PROFESSIONAL SERVICE SERVICE ADVISOR VERY KNOWLEDGABLE AND ACTUALLY REVIEWED OLDER RECORDS TO EXPLAIN ADDITIONAL REQUIREMENTS TO KEEP MY VEHICLES SERVICE UP TO DATE AND WHERE IT NEEDED TO B More

by DANIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
May 03, 2023 -

Goldstein Chrysler Jeep Dodge responded

Hello Daniel, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

April 27, 2023

Excellent sales staff José was attentive and his helper was very helpful during the test drive. The sales manger gave us a very fair deal and the hat was a pleasant surprise after the deliver. I would dif More

by fastonce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose and many more, DJ McArdle
Apr 28, 2023 -

Goldstein Chrysler Jeep Dodge responded

We are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 27, 2023

The service was great. The representative Bryan was courteous and efficient. My car's service was completed in a timely manner as promised. More

by Geri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan service rep
Apr 28, 2023 -

Goldstein Chrysler Jeep Dodge responded

We are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2023

Sam was very professional Ali’s laid back associate. Very helpful and made the process easy and worked with my time constraints. I will recommend Goldstein to my friends and especially Sam as a sales pe More

by Bwfoz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Apr 25, 2023 -

Goldstein Chrysler Jeep Dodge responded

We are so glad you enjoyed working with Sam! We will be sure to share your kind words with him! Please let us know if we can ever help you in the future.

April 18, 2023

We were at a different dealership prior to Goldstein's and walked out because they were trying to push us into a different vehicle than what we went to go see. We were told that the vehicle was ready and More

by skiehle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Davey, DJ McArdle
Apr 18, 2023 -

Goldstein Chrysler Jeep Dodge responded

Thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

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