Goldstein Chrysler Jeep Dodge
Latham, NY
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537 Reviews of Goldstein Chrysler Jeep Dodge
The initial salesman helped us to connect with an alternate salesman upon our entrance. both were very helpful. Let us try out more than one vehicle which we were interested in. He was knowledgeable alternate salesman upon our entrance. both were very helpful. Let us try out more than one vehicle which we were interested in. He was knowledgeable or knew who to ask. The finance individuals were also helpful and willing to offer us multiple options to allow us to make a purchase. not our first dealings with this location. We will definitely return for future purchases. More
Dealer was great with the sales department and easy to work with. However, I took my vehicle in to be washed, and an employee for the dealership stole an item from my vehicle and the dealership did nothin work with. However, I took my vehicle in to be washed, and an employee for the dealership stole an item from my vehicle and the dealership did nothing to make up for it or make me whole. They looked " looked into it" and the employee said they didnt take anything and that's where their looking into it ended. If you buy here do not trust the people that service your vehicle. They will steal stuff out of your vehicle and the dealership will not replace it or make it right. They will offer to do a police report which will only help if they item is of some value, personal with is irrelevant. I will never be back at that dealership again and will be sure to tell anyone who asks not to purchase from them as well. More
Sales staff, especially Jose Rosarrio-Martinez, was exceptional. Jose had to do a lot of extra work because it was a complicated deal. He was responsive and thorough without being pushy. Walked that fi exceptional. Jose had to do a lot of extra work because it was a complicated deal. He was responsive and thorough without being pushy. Walked that fine line perfectly. More
QUALITY AND PROFESSIONAL SERVICE SERVICE ADVISOR VERY KNOWLEDGABLE AND ACTUALLY REVIEWED OLDER RECORDS TO EXPLAIN ADDITIONAL REQUIREMENTS TO KEEP MY VEHICLES SERVICE UP TO DATE AND WHERE IT NEEDED TO B KNOWLEDGABLE AND ACTUALLY REVIEWED OLDER RECORDS TO EXPLAIN ADDITIONAL REQUIREMENTS TO KEEP MY VEHICLES SERVICE UP TO DATE AND WHERE IT NEEDED TO BE. More
Excellent sales staff José was attentive and his helper was very helpful during the test drive. The sales manger gave us a very fair deal and the hat was a pleasant surprise after the deliver. I would dif was very helpful during the test drive. The sales manger gave us a very fair deal and the hat was a pleasant surprise after the deliver. I would diffentley come back, Jose sent me to thank you videos the first time ever for an after sales surprise. Great experience More
The service was great. The representative Bryan was courteous and efficient. My car's service was completed in a timely manner as promised. The representative Bryan was courteous and efficient. My car's service was completed in a timely manner as promised. More
Sam was very professional Ali’s laid back associate. Very helpful and made the process easy and worked with my time constraints. I will recommend Goldstein to my friends and especially Sam as a sales pe Very helpful and made the process easy and worked with my time constraints. I will recommend Goldstein to my friends and especially Sam as a sales person to request. More
We were at a different dealership prior to Goldstein's and walked out because they were trying to push us into a different vehicle than what we went to go see. We were told that the vehicle was ready and and walked out because they were trying to push us into a different vehicle than what we went to go see. We were told that the vehicle was ready and waiting for us to test drive, to find out, when we arrived, that particular vehicle wasn't available, but they tried to trick us into another similar vehicle that didn't have the features that we were looking for. Decided to try Goldstein's and ran into a very professional sales representative Mike Davey who was very helpful and understood our concerns. He was able to show us and provide assistance to answer all of our questions. Strongly recommend Mike and will certainly do business with him again. He made car buying more fun and didn't pressure us to make a decision we weren't sure of, which made it more enjoyable. More



