
Goldstein Subaru
Albany, NY
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330 Reviews of Goldstein Subaru
Busy dealership. Hard to get a service appt. when you need to schedule one, but the express service is terrific. What sets it apart is the staff- excellent customer s Hard to get a service appt. when you need to schedule one, but the express service is terrific. What sets it apart is the staff- excellent customer service and the facility is comfortable for someone who has to wait, clean and well appointed. More
Lori Burnell and Goldstein Subaru provided friendly, professional and prompt service. Lori even found and secured my cell phone which had fallen out of my pocket. Having no other way to reach me i could professional and prompt service. Lori even found and secured my cell phone which had fallen out of my pocket. Having no other way to reach me i could tell Lori was genuinely concerned when i called back. This is my third Subaru purchased and always serviced at Goldstein Subaru and will continue to do so. Thank you Lori Burnell and Goldstein Subaru. More
Very efficient and courteous service . A loaner was provided as my vehicle would be tied up for several hours . Very much appreciated . A loaner was provided as my vehicle would be tied up for several hours . Very much appreciated . More
After the driver assist system was corrupted on my new Forester, which created a dangerous driving environment on the highway, I called the service department and was told that the earliest I could get an Forester, which created a dangerous driving environment on the highway, I called the service department and was told that the earliest I could get an appointment was eleven days out. I asked if they could guarantee that the car would be safe to drive in for service. I was told that if I thought that the car was unsafe I should get it towed, but that the car still would't be seen for two weeks. I asked if I should go to another Subaru dealership. I was told that that would be no problem and that I should go ahead and do that if I wanted. I was told to make sure I canceled my appointment if I do so. Why should I ever buy another car from Goldsteins? More