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Goldstein Subaru

Albany, NY

4.7
330 Reviews

1754 Central Ave.

Albany, NY

12205

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330 Reviews of Goldstein Subaru

December 03, 2022

This is the 4th car I bought here. The best sales experience start to finish. More

by Kapuciato
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mercedes, DJ McArdle
Dec 06, 2022 -

Goldstein Subaru responded

Your satisfaction is our top priority. Thank you again for choosing Goldstein Subaru and we hope to see you again.

December 01, 2022

Busy dealership. Hard to get a service appt. when you need to schedule one, but the express service is terrific. What sets it apart is the staff- excellent customer s More

by Tmmancini
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Dec 02, 2022 -

Goldstein Subaru responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

December 01, 2022

The service person was very fair in recommending services and did not try to sell me something I didn’t need More

by Easr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Dec 02, 2022 -

Goldstein Subaru responded

Thank you so much for your review! It was our pleasure to assist in any way we could! Feel free to reach out to us if you need anything. Have a wonderful day.

November 11, 2022

The dealership provides good dependable services. The service workers are very helpful and courteous. Thank you More

by ltwaite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember names
Nov 11, 2022 -

Goldstein Subaru responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

November 11, 2022

Lori Burnell and Goldstein Subaru provided friendly, professional and prompt service. Lori even found and secured my cell phone which had fallen out of my pocket. Having no other way to reach me i could More

by med56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Burnell
Nov 11, 2022 -

Goldstein Subaru responded

We are so glad you enjoyed working with Lori ! We will be sure to share your kind words with her! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 04, 2022

Great Service Great people Would recommend to others. Fast reliable Great cars Subaru is great in the winter More

by cslater_chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Nov 08, 2022 -

Goldstein Subaru responded

We are happy to hear you had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

September 29, 2022

Everyone was pleasant, and the service was quick. The cost was reasonable. Good experience overall More

by seekseek4.14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Oct 01, 2022 -

Goldstein Subaru responded

Thank you for the high star rating. If you're ever in need of more help, please let us know!

September 21, 2022

Very efficient and courteous service . A loaner was provided as my vehicle would be tied up for several hours . Very much appreciated . More

by franknigro1937
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Burrell
Sep 28, 2022 -

Goldstein Subaru responded

Hi Frank , we are happy to hear you had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

September 16, 2022

Organized and professional good and comfortable waiting room timely estimate for wait time I would go back More

by tomgcd
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Sep 16, 2022 -

Goldstein Subaru responded

Hi , thank you for the high star rating. If you're ever in need of more help, please let us know!

September 14, 2022

After the driver assist system was corrupted on my new Forester, which created a dangerous driving environment on the highway, I called the service department and was told that the earliest I could get an More

by Robert A
Customer Service
Recommend Dealer
No
Employees Worked With
Josephine
Sep 15, 2022 -

Robert A responded

Goildstein Subaru did contact me, asked me to come in that day. I worked with the service manager and addressed the aforementioned issues and solved the problems. I don't know why they could not do this the first day I called. Thank you dealerrater.

Sep 15, 2022 -

Goldstein Subaru responded

Robert, thank you for taking the time to speak to Brandon our Service Manager so we could find a way to look into your concerns.

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