
Goldstein Subaru
Albany, NY
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339 Reviews of Goldstein Subaru
buying my first subaru We would recommend this dealer for purchasing a Subaru. The building was clean, spacious, inviting, and comfortable. We did an internet search for c We would recommend this dealer for purchasing a Subaru. The building was clean, spacious, inviting, and comfortable. We did an internet search for competing offers. Goldstein at the first to respond, came in with the best offer for what we wanted, and was the closest dealer to us. We called the dealer to say we were coming over for a the test drive. When we arrived we were greeted promptly and friendly at the door and a salesperson. Igor, came out to begin the process. Since we called ahead, the vehicle was ready for the test drive. We took the test drive without the salesperson which we both appreciated. After agreeing on the price and with our trade in we made the decision to purchase the vehicle at 2PM on a Friday afternoon. Igor asked us if we wanted to pick up the car the day. We were pleasantly surprised because we expected to wait for Monday to pick up the car. We were told the paperwork would be ready about 4PM and we should come back about then. We arrived at 4PM and concluded process about 6PM. Igor stayed well beyond his normal departure to make sure all the details were handled and explain the features of the car. One thing we asked for was the no advertising decals be placed on the painted surface of the car. Igor noticed a decal was put on the car before we did and promptly took the vehicle back in to the prep area to have it removed. We appreciated his attention to detail and prompt corrective action. More
Easy no pressure car buying I purchased a 2016 Subaru Forester XT from Goldstein. The staff was friendly and helpful. They made the car buying experience easy,fast and stress f I purchased a 2016 Subaru Forester XT from Goldstein. The staff was friendly and helpful. They made the car buying experience easy,fast and stress free. Yuko was very knowledgeable about the car and answered all my questions. More
Second great experience with Goldstein !! The staff at Goldstein are all very friendly and professional and willing to help in any way they can. No matter what department they work in, they ar The staff at Goldstein are all very friendly and professional and willing to help in any way they can. No matter what department they work in, they are there to help. Ann Zownir was very knowledgeable about the Legacy we purchased, and it was a pleasure to work with her. Chris Gardiner and Dave Wood really know their stuff !!! I highly recommend Goldstein Subaru for anyone who is not only looking for a great car, but a great car buying experience !! More
Helpful, non-sales-y experience to find the right car Knew I probably wanted a new Subaru Legacy after recent Consumer Reports review, but didn't know all the features I wanted in it. Salesman, Doug D. wa Knew I probably wanted a new Subaru Legacy after recent Consumer Reports review, but didn't know all the features I wanted in it. Salesman, Doug D. was very helpful in pointing out differences in various features. Had a chance to see some of the differences, drive the car, and was able to make an informed decision. Plus, got a reasonable price for all the extra features. Easiest car purchase I have had. More
New Outback A very nice experience from start to finish. Professional sales staff. This is my second Subaru purchased at Goldstein Subaru within 2 years. Very ha A very nice experience from start to finish. Professional sales staff. This is my second Subaru purchased at Goldstein Subaru within 2 years. Very happy overall. More
First Subaru Salesperson Mike was very accomodating and friendly. although we waited for 5 hours to bring home our brand new car, it is all worth it. Salesperson Mike was very accomodating and friendly. although we waited for 5 hours to bring home our brand new car, it is all worth it. More
Great place to buy a car We just purchased pre-owned Honda from this store. Even though it might not be their brand, however the level of customer service, attention and conce We just purchased pre-owned Honda from this store. Even though it might not be their brand, however the level of customer service, attention and concerns was at the top I ever experienced with car dealerships. Our salesman, Frank was very attentive, answer all questions and doubts that we might have about the car. Store manager went beyond his responsibilities and help with negotiations and additional services which we wanted. We never heard word NO from neither Frank or his manger. Everyone was very professional, courteous, knowledgeable and very helpful. Store has a good atmosphere with lots of snacks and drinks, which helped waiting to be more pleasant experience. Over all, we are highly recommending Goldstein Subaru for any car purchase. They have many choices besides Subaru, and all of high quality. Very happy we made our deal at this dealership. More
Sales The sales person was informative and responsive to my needs. No heavy sales pitch so I felt at ease. Ann, the sales rep knew the answers to my quest The sales person was informative and responsive to my needs. No heavy sales pitch so I felt at ease. Ann, the sales rep knew the answers to my questions and went beyond her job in helping me. More
Fantastic car buying experience I was reviewing Subaru Legacys on line at several locations. Mecedes (Internet Manager)was by far the most responsive. After I decided to come in to l I was reviewing Subaru Legacys on line at several locations. Mecedes (Internet Manager)was by far the most responsive. After I decided to come in to look at a few vehicles I was referred to Yuko Lovely the salesperson. Yuko made the car buying experience fantastic. She is a very personable, knowledgeable bubbly person. There was no pressure at all and she made sure to answer all of our questions along with some suggestions.. The sale went smooth with her help and the sales manager- Chris Gardiner. Chris made sure we were aware of some bonus' that we had coming to us with the purchase of the Legacy. All financial transactions were completed with finance manager - Dave Wood. Dave made us aware of several financing options as well as extended warranty and service options that were available. This team along with the excellent Goldstein showroom atmosphere made this car buying experience fantastic. Did I mention that the show room has a lovely waiting area with a fireplace and TV along with hot dogs, popcorn and beverages? It was AWESOME!! Frank Dybas More
I expect promises to be honored I purchased a new OB here. The paperwork for my deal was miss handled from the start resulting in my having to make numerous phone calls over a two we I purchased a new OB here. The paperwork for my deal was miss handled from the start resulting in my having to make numerous phone calls over a two week period to correct the situation. Once I left the showroom the staff was not responsive to my needs. More