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Golf Mill Chevrolet

Niles, IL

4.5
891 Reviews
The Golf Mill Chevrolet sales team is focused on ensuring your experience with our dealership exceeds your highest expectations, and that you find the right car to suit your lifestyle. See our best offers at Golf Mill Chevrolet in Niles, IL. Find the latest specials on new car, truck, SUV, rebates, service coupons, oil changes, brake repair, batteries and more only at Golf Mill Chevrolet. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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9530 N Greenwood Ave

Niles, IL

60714

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Showing 891 reviews

October 05, 2021

Great service,. Cost me nothing so far. Hopefully this will resolve itself. Three more words. More

by ASAMPRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dellas, Sean Thomas
Oct 05, 2021 -

Golf Mill Chevrolet responded

Thank you for the great 5* review! We always appreciate our customers taking the time to share their experiences and I'm glad we've hit all the marks with you! Art W., General Manager @ Golf Mill Chevrolet

October 04, 2021

Not informed of location move when I called to make appointment. Then had to wait 2 hours. More

by CSCHRENZEL
Customer Service
Recommend Dealer
No
Employees Worked With
Mike Dellas
Oct 04, 2021 -

Golf Mill Chevrolet responded

Thank you for the feedback. Our goal is to make our customers experiences smooth and without hassle. I will reach out to our scheduling team to find out where we fell short. I am hopeful you will give us another opportunity to make your visit a more positive one. Art W., General Manager @ Golf Mill Chevrolet

October 04, 2021

Service took long with the appointment and I'm not sure it was actually done. More

by IOVINELLI1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sigel, Sean Thomas
Oct 04, 2021 -

Golf Mill Chevrolet responded

Thank you for providing me with your feedback. Please note that if you have any questions regarding the scheduled service you had completed, you can contact the Service Manager, Mike Dellas at 847-696-6160 or via email at mdellas@golfmillchevrolet.com Art W., General Manager @ Golf Mill Chevrolet

October 01, 2021

It was great was down the street talked to one of the technicians made appointment for the next day took care of it More

by MJNWC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dellas, Scott Sigel, Sean Thomas, Dominick Koczwara
Oct 02, 2021 -

Golf Mill Chevrolet responded

Thank you for taking the time to leave your 5* experience with us! I'm glad that we were able get you back on the road, quickly & safely! Art W., General Manager @ Golf Mill Chevrolet

October 01, 2021

What can I say about Golf Mill Chevrolet? I went for an oil change and tire rotation. Well, they're doing a great job considering the conditions that they have to deal with... working out of trailers. I More

by FLUFFY2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Thomas, Erik Bowman
Oct 02, 2021 -

Golf Mill Chevrolet responded

Thank you for the great feedback! To answer your question, Yes, we will have a car wash once the dealership is fully operational. This will take a bit more time. We are focusing on Service, Parts & Sales Departments, at the moment. Again, thank you for taking the time to share your experience with me! Art W., General Manager @ Golf Mill Chevrolet

September 30, 2021

Worst dealer in the world, both the Sales Department, as well as the Service Department. The Service Department tried to charge me ridiculous prices for the services I needed on my Tahoe (even as compared t More

by ram1210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dominick Koczwara
Oct 02, 2021 -

Golf Mill Chevrolet responded

Ramiro - after meeting with our service department, the $155 you were charged was for a diagnostic fee. 1/2 of that fee was to diagnose the Tire Pressure Monitoring light that was displayed on your dash. It was determined that all four of your sensors were faulty. The second 1/2 of the fee was pertaining to the brake squeaking. All vehicle inspections are subject to a diagnostic fee. Additionally, I spoke with the sales representative you met with. As inventory is at an all time low, he presented you with the available Tahoe's scheduled for delivery. You were specific with your needs and he wanted to ensure that he was providing you with all of the information available. I'm sorry that you feel as though your experience was less than what you anticipated. While we are working through an inventory shortage, construction, etc. we will always try to be transparent with all of our prospective customers. Thank you for your feedback and we wish you the best. Art W., General Manager @ Golf Mill Chevrolet

Oct 02, 2021 -

ram1210 responded

You’re response addresses about 20-25% of my issues/complaints I brought up, but I’m not surprised. As mentioned, I will just proceed with reporting my experience & issues to the Better Business Bureau, as well as create as much awareness as possible, about the absolutely crappy & bootleg, scam of a dealer you’re running…

September 29, 2021

The service department was friendly and able to work with me in a timely manner More

by MARYPAT222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sigel
Sep 29, 2021 -

Golf Mill Chevrolet responded

Thank you for the great feedback! I'm happy to hear that our service was a 5* experience for you. Art W., General Manager @ Golf Mill Chevrolet

September 25, 2021

Great Service. Mike, Sean, Steve the mechanic was extremely courteous and helpful to get my vehicle fixed. More

by DM134SPARKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve the mechanic , Mike Dellas, Scott Sigel, Sean Thomas
Sep 27, 2021 -

Golf Mill Chevrolet responded

Thank you for taking the time to leave this great feedback! I'm glad our service staff were able to exceed your expectations. We look forward to seeing you again! Art W., General Manager @ Golf Mill Chevrolet

September 25, 2021

Exellent customer service, very friendly and easy to talk to. Always worried about the situation. Very helpful More

by MJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Basiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Ismail, Phil Jarad
Sep 27, 2021 -

Golf Mill Chevrolet responded

Thank you very much for the great review! I appreciate you taking the time to share your positive experience. Safe travels, Art W., General Manager @ Golf Mill Chevrolet

September 24, 2021

Professional service advisor service; poor 'car return' appearance. Greasy hand prints on hood, door frame and excessive dirt on steering wheel. Car could have been returned much cleaner. Would have been More

by RPROCHEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dellas, Scott Sigel
Sep 24, 2021 -

Golf Mill Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Art W., General Manager

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