Easy to give a 5 STAR rating. My car broke down on a Friday afternoon about a mile from the New Golf Mill Chevy dealership, I called for Help. I connected with Melissa Weyer who is NOT in the service dept, but she grabbed an asst and came to my aid. They also drove me the 10 minutes out of their way to my home. Mike Dellas of Service Dept squeezed my car in on the very next business day and made the emergency repair. All to my satisfaction.