Golling Chrysler Dodge Jeep Ram of Roseville

LAZY AND USELESS!!! Service department is ABSOLUTELY HORRIBLE!!! My vehicle is 2 months old and has a defective seat. They told me I had to call Chrysler to open a case e Service department is ABSOLUTELY HORRIBLE!!! My vehicle is 2 months old and has a defective seat. They told me I had to call Chrysler to open a case even though it should be covered under warranty, no questions asked. Once Chrysler told them to do their jobs and replace it, they are refusing to order the part or even answer Chryslers calls to see if repairs are being completed. I spoke to someone this morning and found out that they will not help because I didn't buy my vehicle from them!! LAZY AND USELESS!! I lease every 2 years, guess where I WON'T be buying my next car? More

service department Bryan Collins,and lisa roberts ,both are very good.service advisor I was very happy with my visits and the work the dealership did. will have them se Bryan Collins,and lisa roberts ,both are very good.service advisor I was very happy with my visits and the work the dealership did. will have them service my jeep in the future. chris More

Excellent Experiences I have purchased two used vehicles from them. Both experiences were excellent from beginning to end. We drive an extra 1/2 hour to give our business t I have purchased two used vehicles from them. Both experiences were excellent from beginning to end. We drive an extra 1/2 hour to give our business to this dealership as a result. It's well worth the time. More

They corrected their wrong doing I wasn't happy with my last visit and when the manager herd, he called me and made right on all my concerns. I'm happy that they showed interest for m I wasn't happy with my last visit and when the manager herd, he called me and made right on all my concerns. I'm happy that they showed interest for my unfortunate service. Thank you! More

Poor Customer Service Experience The service department told me to go back to the dealer I purchased my vehicle from to have the trailer package activated on my Jeep. Furthermore the The service department told me to go back to the dealer I purchased my vehicle from to have the trailer package activated on my Jeep. Furthermore the dealer was unable to be flexible with me on appointment scheduling. I do not recommend the service department to anyone looking for a reasonable customer experience. More

salesman basicly told me to leave if i dont buy a car now went in to buy a car the salesman told me I had to buy a car that day or leave now very rude I guess he did not like my disability condition went in to buy a car the salesman told me I had to buy a car that day or leave now very rude I guess he did not like my disability condition More

Poor sales customer service Asked Lindsey to do some figures that was July 3rd. Still waiting for response its now July 11th. Then I get an email alert, the truck I was intereste Asked Lindsey to do some figures that was July 3rd. Still waiting for response its now July 11th. Then I get an email alert, the truck I was interested in is no longer in stock. If they can't meet my figures at least call and explain. Don't leave consumers hanging for hope! Then I did a live chat asking how to file a complaint, I was told a manager was to email or call me. NEVER happened!!!! More

Beware - Bait and switch specialists. I saw a new 2015 car online that I was interested in. I called the dealership to confirm they still had it, they told me they did and I drove an hour I saw a new 2015 car online that I was interested in. I called the dealership to confirm they still had it, they told me they did and I drove an hour to buy it. When I got there they told me that the car I saw online was already sold, but they had a 2013 model that they would be happy to sell me for almost the same price as the new car. The original 2015 car that was "already sold" is still on the web site offered for sale. Beware More

NEVER Again If I could give them 0 stars, I would. Worst service department ever. They had my vehicle for 8 weeks. Okay, that's the time it takes to repair. I If I could give them 0 stars, I would. Worst service department ever. They had my vehicle for 8 weeks. Okay, that's the time it takes to repair. I'm not upset about that. What I am upset about is the lack of communication, the quality of work, and the customer service. During the 8 weeks that my vehicle was in, I called nearly once a week to find the status. I was promised by my service writer that I would be called the following week. TWO weeks later, I had to call because I heard nothing. I pick up my vehicle and was treated like I was an inconvenience by the cashier. I never met my service writer. The cashier merely pointed at my car outside. Nobody went over my car with me. Nobody reviewed the repairs upon completion. Nobody cleaned the car. It smelled awful! I went to turn the vehicle on and noticed my button to start the vehicle was in my cup holder. I turned on the heat and the rank smell of the shop nearly made me vomit. I spoke with the service manager that told me he didn't want to give me excuses, as he spewed one after another. On my drive home, I noticed that additional pieces of my dash were in my cup holder and I had to put that back together as well. WORST experience ever! Thank God I wasn't in an accident!!! The problem was from a natural disaster that affected my vehicle. I cannot believe they are still in business. What a shame! More

I recently purchased a minivan from roseville cdjr and found it to be a great experience.The sales staff was very friendly and took the time for test drives,answered a multitude of questions,and went over found it to be a great experience.The sales staff was very friendly and took the time for test drives,answered a multitude of questions,and went over all operations and functions of equipment.I was given a tour of the facility and also introduced to the service staff in the event i would need service in the future. I was truly impressed and would recomend this dealership for your next purchase. More