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Good Chevrolet
Renton, WA
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We purchased a fantastic car at a very good price. We were given all the information and time we needed to make the right purchase for us. Jay C has followed up with us on many occations after our purcha were given all the information and time we needed to make the right purchase for us. Jay C has followed up with us on many occations after our purchase to make sure everything was going well with the car. We are extremely satisfied with both our purchase and the customer service we have received from Jay C. We will be contacting him again when we are in the market for a new vehicle. More
We really appreciate all of Jay's support and all the phone calls to keep us updated while we were waiting for Kevin's car. Thank you! The Penner's phone calls to keep us updated while we were waiting for Kevin's car. Thank you! The Penner's More
I saw the car I wanted, and I had to have it. When I went in to discuss financing options, I eventually ended up driving away with it, dispite my small credit issues. Jay worked with me and was able to went in to discuss financing options, I eventually ended up driving away with it, dispite my small credit issues. Jay worked with me and was able to work out a deal with my bank that resulted in a very favorable payment plan for me. I was incredibly stoked to be able to buy the car I wanted with the features I was looking for with a minimum of pressure! The car has a rare combination of characteristics to match the rare service I received from Good Chevrolet. More
Went there for the deal we saw online and they in fact still had the vans available at the advertised price. They were very quick and cut through the bull we had been through elsewhere. They were all fri still had the vans available at the advertised price. They were very quick and cut through the bull we had been through elsewhere. They were all friendly and respectful. When we didn't have proof of insurance they offered to follow us over 30miles home at 10 at night to allow us to have a van that night! When they only hiccup happened at delivery of the vehicle(which they again drove up to us) and we had expected more of a detail job, jay c and the rest of the crew responded quickly to my correspondence and made arrangements for us to get a detail at a place up by our home and took care of the bill! We will always go back and refer all of our friends. They were wonderful and stand behind their work and their word. More
Alan was the best Car salesman I have ever met. I thought that the way he lead us straight to the car we wanted was awesome. He was very helpful he even came in on his day off to help us. This was the best c that the way he lead us straight to the car we wanted was awesome. He was very helpful he even came in on his day off to help us. This was the best car buying experience I have ever had! More
Chris was great to work with. He asked many questions to be sure he knew exactly what we were looking for. He was not pushy or condescending, which is our primary reason we thought he was so great. He was be sure he knew exactly what we were looking for. He was not pushy or condescending, which is our primary reason we thought he was so great. He was very proactive in looking for the used vehicle we were after. It would be great if all car salesmen were more like him! Hafen's More
We went to Good Chev because they had the truck that we wanted. Although I am not happy with the experience in general the end of the deal is what really made me upset. We didn't get as good of a deal as w wanted. Although I am not happy with the experience in general the end of the deal is what really made me upset. We didn't get as good of a deal as we wanted, probably our fault, the customer service we received after signing the papers was horrible. Not only where the employees not friendly, but when we questioned the fact that the gas light came on before leaving the parking lot they seemed almost mad at us. I didn't expect to leave there with a full tank, but to have to drive straight to the gas station after buying a 30,000$ vehicle seems absurd to me. When the salesman we were working with went in to ask, we were given a 20$ voucher to the Shell down the street. That was pretty insulting, and made us upset so we spent another 20 minutes trying to talk to the manager who asked us questions such as how much gas is left in the cars you traded in, which I happily answered with a half tank in each car. Still he didn't want to even apologize for the inconvenience. In the end he sent one of the staff to the Shell station with us to put in a little gas. All this situation would have taken is a little common sense and customer service, neither one of which we received and will not go back there for our services. All they would have needed to do was put in enough gas for the gas light to not come on before we left the parking lot or offer an apology for not checking that and taking a proactive approach to fix the situation. Simple things make a big difference. More
I knew which used car I was coming to test drive, a 2001 Volvo XC. Alan Kidd (Sales Consultant) immediately greeted us and quickly realized it was best to let us look ourselves and let us ask questions whe Volvo XC. Alan Kidd (Sales Consultant) immediately greeted us and quickly realized it was best to let us look ourselves and let us ask questions when needed. I appreciated that. He was helpful when needed and stayed out of the way when appropriate. He performed exactly as I needed him to. I would recommend Alan and this dealership to the next person. More
I first would like to say, I ALWAYS submit my review and/or comments about a specific business I do business with. I think it benefits both the business and the consumer. I have to say, this was one of and/or comments about a specific business I do business with. I think it benefits both the business and the consumer. I have to say, this was one of the easiest car transactions I have ever done. I was immediately greeted by salesman David Kahn. He came across as warm and friendly and he was extremely knowledgeable. I came into the dealership today to purchase a car for my husband who (it seems) never has the time to do this on his own! I feel comfortable enough to go in and do this on my own and I was lucky enough to work with David Kahn. I walked into the dealership and purchased the perfect car with the perfect options at the perfect price! I was in and out in record time. He 'sharpened' his pencil and really made the offer happen for me. He was professional, attentive and very easy to work with. I would highly recommend anyone ready to a car purchase and would like the transaction to go smoothly with the PERFECT SALESPERSON, then head on over to GOOD CHEVROLET and ask for Mr. David Kahn. It will be the best car experience you ever had. If you want a salesperson who is courteous, helpful and extremely capable and knowledgeable, David Kahn is the salesperson to work with. I want to also thank the sales manager that made my paperwork process simple and easy. I will return to this dealership for future business. They have a great inventory to choose from too! Michele LaBare More
Alan Kidd really worked hard to make the deal happen. He was very friendly, professional and went to extradorinary lengths to make my buying experience a truly rewarding one. He came through with everythin was very friendly, professional and went to extradorinary lengths to make my buying experience a truly rewarding one. He came through with everything he promised and much more. I would recommend Alan and the Good Chevrolet dealership to anyone. yours faithfully Philip Richmond More