Goodson Acura of Dallas - Service Center

My car was damaged at their dealership and they expect me to pay 1/2 of the cost to replace a factory windshield with and aftermarket one. I have it in writing that they would replace the window at half cos to pay 1/2 of the cost to replace a factory windshield with and aftermarket one. I have it in writing that they would replace the window at half cost and no where did it say they would use aftermarket glass. They wanted to charge me $300.00 to replace a TPMS sensor that only cost $79.00 total at David McDavid. They are rude and obviously do not care about customer service or Quality of Service. If you use Goodson for anything I implore you to call another dealer ship and get a competing quote. You will most likely save hundreds of dollars! More

Megan Paris is Awesome!! I am so pleased with her customer service. She is the reason I drive all the way from Tarrant County! I believe that she will do what she says. She is knowledgeable, efficie customer service. She is the reason I drive all the way from Tarrant County! I believe that she will do what she says. She is knowledgeable, efficient, caring, and just plain nice! It is rare to receive such good, no great customer service. Thank you! More

Bobby has been our service contact for almost four years. He is always professional, knowledgeable, and fair. He treats us with respect, honesty and integrity. We highly recommend Bobby to all! Thank you, He is always professional, knowledgeable, and fair. He treats us with respect, honesty and integrity. We highly recommend Bobby to all! Thank you, Bobby More

I am very pleased with the customer service and overall treatment at this deadlership. Todd was a great help and his customer services skills are outstanding. Thanks Todd! treatment at this deadlership. Todd was a great help and his customer services skills are outstanding. Thanks Todd! More

Immediately greeted by super friendly people at garage. Entire place was neat, clean, tidy. Waiting room was comfortable & provided TV, snacks & reading material (separate area provided for children). Mega Entire place was neat, clean, tidy. Waiting room was comfortable & provided TV, snacks & reading material (separate area provided for children). Megan was super nice & extremely accommodating! I would definitely recommend for service! More

Goodson has the most courtous and acomodationg staff I know in the car-dealership business. Ben has always given me fantastic service, but this time he really impressed me by listening to my needs and was know in the car-dealership business. Ben has always given me fantastic service, but this time he really impressed me by listening to my needs and was very sensitive to have the maintenance service done and the windshield replaced on my wife's TL. I was 30 minutes late to my 8:30 appointment but Ben had everything done on a timely basis so that I could meet my appointment at noon. This type of service now a days you can't buy with money. More

Ben is the best. Very knowledgable and goes beyond typical service rep. Recommended after market solution to brighten back up lights on MDX and looked up web site for me. typical service rep. Recommended after market solution to brighten back up lights on MDX and looked up web site for me. More

Megan is an AMAZING service consultant! She is the main reason of why I continue to visit and get my car serviced at Goodson Acura. Not only is she a very knowledgeable person, but she is truly a Friendly reason of why I continue to visit and get my car serviced at Goodson Acura. Not only is she a very knowledgeable person, but she is truly a Friendly, Authentic, and Genuine person! I know that every time I have any questions or concerns, she is going to be straight forward and most accommodating to my needs. Keep doing an amazing job Megan! More

Megan Paris is always helpful and ready to put you first even on a busy day! I have NEVER had better service. She makes having service done on your car an easy experience when it could be difficult. Thanks even on a busy day! I have NEVER had better service. She makes having service done on your car an easy experience when it could be difficult. Thanks for ALL you do! More

I would recommend this dealership to all those who love Acura. The staff is very attentive and knowledgeable. This is the second experience there and i will be back when i am ready for a new purchase. Acura. The staff is very attentive and knowledgeable. This is the second experience there and i will be back when i am ready for a new purchase. More