Gordie Boucher Ford Lincoln of Janesville

Over priced, added things without my consent. I was in the building the whole time. $69 oil change ended up being $129 . Overly aggressive on pushing higher prices package. On top of it, the tech I was in the building the whole time. $69 oil change ended up being $129 . Overly aggressive on pushing higher prices package. On top of it, the tech did not put the sensor back in and I had to bring it back. Truck did not run properly! I bought the tires there and it should have shown up that I have a lifetime rotation on the tires. Why would you ask me if I wanted to pay for the higher priced package that included that in it??? More

They did required work for'the works', they checked a rear driver side brake light ( okay), recommended what I should get done soon. rear driver side brake light ( okay), recommended what I should get done soon. More

They did required work for'the works', they checked a rear driver side brake light ( okay), recommended what I should get done soon. rear driver side brake light ( okay), recommended what I should get done soon. More

Excellent right from the first phone call from Sophia! My Ram was involved in a hit and run, I dropped the truck off on 12/26/25 and they had it ready just in time for my husband to come back from vacatio My Ram was involved in a hit and run, I dropped the truck off on 12/26/25 and they had it ready just in time for my husband to come back from vacation on 1/14/26. The truck looks brand new and even more beautiful! They explained and showed me everything they repaired. I wasn't expecting it to be ready in such a short time frame but they exceeded my expectations. I will definitely trust them with any vehicle that needs repairs done! Thank you! More

Diagnosed the issue same day, then ordered parts and repaired the day the parts arrived. repaired the day the parts arrived. More

Anthony had helped me with ever step and made things very easy to get my vehicle easy to get my vehicle More

From sales to GM 2 finance guy. . zero issues. Not my first purchase and not my last. . zero issues. Not my first purchase and not my last. More

Very professional and they completed the appointment when scheduled and in a reasonable time frame. scheduled and in a reasonable time frame. More

Peyton was my service advisor and he was very helpful and not pushed The whole experience was good not pushed The whole experience was good More

Gio was fantastic, extremely helpful without being pushy in any way. He was very trustworthy and up front about our purchase and genuinelyshared our excitement. in any way. He was very trustworthy and up front about our purchase and genuinelyshared our excitement. More