Gordie Boucher Ford Lincoln of Janesville - Service Center

Dakota was very pleasant to talk to. Did not talk over my head and was always smiling. Very polite also. A true gentleman. Thank you Dakota for taking care of me. And also thanks for the Did not talk over my head and was always smiling. Very polite also. A true gentleman. Thank you Dakota for taking care of me. And also thanks for the compliment on my car. More

On time and very friendly! Dakota was great! He identified an issue and offered solutions Dakota was great! He identified an issue and offered solutions More

I got my oil changed and two headlights installed Elisha stepped up to help me , and explained how my headlights worked stepped up to help me , and explained how my headlights worked More

Like what they do Like what they do - nice people- clean place- good work and you can trust them place- good work and you can trust them More

Always efficient and informative about vehicle. The staff always show they care about your car and you the customer. The staff always show they care about your car and you the customer. More

Always knowledgeable. Friendly. Work hard at meeting customer needs! I am always extremely satisfied with vehicle purchases Friendly. Work hard at meeting customer needs! I am always extremely satisfied with vehicle purchases More

I was able to have my oil changed and tires rotated in a timely manner. Because they did not have a part for my rear wiper, it was ordered. It came in quickly and was replaced in a timely manner timely manner. Because they did not have a part for my rear wiper, it was ordered. It came in quickly and was replaced in a timely manner More

When I arrived I was greeted by Bryan - asked what I was there for scanned my car for damage . Told me it about recommendation for my year of car. Said it would be 1-1 1/2 hours and that he would call me there for scanned my car for damage . Told me it about recommendation for my year of car. Said it would be 1-1 1/2 hours and that he would call me More

It was great Everyone was kind and helpful. I was kept well informed. Good experience I was kept well informed. Good experience More

Past service writer was very poor but Randy and others have been providing better service without excuses have been providing better service without excuses More