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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,549 Reviews
Call Service Center (608) 607-3724

2,549 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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February 06, 2024

Greeted by name. They appeared ready for me. Waiting area was nice. Received a video summary of service. Car wash was well done to complete the service. More

by CMBRADY75
Recommend Dealer
Yes
Employees Worked With
Service center
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Feb 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we are confident you will always receive nothing but the best at our dealership. Your experience is our priority! Please let us know if we can ever help you in the future.

February 06, 2024

In for warranty service with Elisha Lone. Checked in serviced and on my way home in 2 hours. More

by ww7327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

February 06, 2024

Everything went smooth from start to finish. Jeff was very informative. I will definitely be back. More

by reknipp64
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beran
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Feb 07, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we are glad that Jeff was able to provide you with such a great experience! We're looking forward to your next visit with us!

February 05, 2024

With the exception of the cost of the repair, everything was excellent. It was a great service to drop my wife's car off to her at her place of work across the street so much. Thanks for that More

by Mlhauger
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
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Feb 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

February 05, 2024

Quick. Easy. Affordable The video of the inspection was a big help understanding what items should be addressed More

by KRHINO2000
Recommend Dealer
Yes
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Feb 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.

February 05, 2024

Got in with no appointment and was taken care of. Great experience! Got in with no appointment and was taken care of. Great experience! Will definitely come back. More

by SchultrwBob
Recommend Dealer
Yes
Employees Worked With
Tim
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Feb 06, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

February 04, 2024

Willing to help to make the recall process easy and effective at my home Instead of having to go out to the dealership. More

by Garry
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department lady
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Feb 05, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Garry, thank you for sharing your amazing experience. We do hope we can be of assistance in the future. Take care!

February 04, 2024

Great experience with everyone involved. Very professional staff. Very knowledgeable and answered all my questions. More

by TOM@FUNKYWEASEL.COM
Recommend Dealer
Yes
Employees Worked With
Joe Zipperer
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Feb 05, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! We are always more than happy to assist you if anything else comes up. Take care!

February 04, 2024

Everything was great except one of the people that was working in the glove box. He didn't say he was done just left the door open and walked away. The glove box doesn't stay shut now. I'll be bringing it More

by snitramt
Recommend Dealer
Yes
Employees Worked With
Brian
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Feb 05, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Snitramt, thank you for the 4-star rating! If you have any further questions, please don't hesitate to reach out!

February 04, 2024

It was good I felt like I was treated good while I was at the dealership More

by Lnewberg77
Recommend Dealer
Yes
Employees Worked With
Randy Seichter, Randy Seichter
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Feb 05, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, thank you for sharing your amazing experience. We do hope we can be of assistance in the future. Take care!

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