Gordie Boucher Ford Lincoln of Janesville - Service Center

Quick. Easy. Affordable The video of the inspection was a big help understanding what items should be addressed Easy. Affordable The video of the inspection was a big help understanding what items should be addressed More

Got in with no appointment and was taken care of. Great experience! Got in with no appointment and was taken care of. Great experience! Will definitely come back. Great experience! Got in with no appointment and was taken care of. Great experience! Will definitely come back. More

With the exception of the cost of the repair, everything was excellent. It was a great service to drop my wife's car off to her at her place of work across the street so much. Thanks for that was excellent. It was a great service to drop my wife's car off to her at her place of work across the street so much. Thanks for that More

Quick to identify issue. Ordered part, installed and problem resolved. Everything went great!! Great service! Ordered part, installed and problem resolved. Everything went great!! Great service! More

Willing to help to make the recall process easy and effective at my home Instead of having to go out to the dealership. effective at my home Instead of having to go out to the dealership. More

Great experience with everyone involved. Very professional staff. Very knowledgeable and answered all my questions. Very professional staff. Very knowledgeable and answered all my questions. More

Everything was great except one of the people that was working in the glove box. He didn't say he was done just left the door open and walked away. The glove box doesn't stay shut now. I'll be bringing it working in the glove box. He didn't say he was done just left the door open and walked away. The glove box doesn't stay shut now. I'll be bringing it back in. More

It was good I felt like I was treated good while I was at the dealership the dealership More

Usually I would give a 5 but this time my appointment for theoil change was at 2:45 pm and wasn't done until 4:35pm. Then I used my ford pass points and Randy said it used up all my points. I thought to myse theoil change was at 2:45 pm and wasn't done until 4:35pm. Then I used my ford pass points and Randy said it used up all my points. I thought to myself I shouldn't have. When I got home I looked up my points and I still have points. More

Everyone was helpful and did what they could to make purchase go smoothly. Everyone was friendly. Took longer than we anticipated. purchase go smoothly. Everyone was friendly. Took longer than we anticipated. More