Gordie Boucher Ford Lincoln of Janesville - Service Center

Quick to identify issue. Ordered part, installed and problem resolved. Everything went great!! Great service! Ordered part, installed and problem resolved. Everything went great!! Great service! More

Everyone was helpful and did what they could to make purchase go smoothly. Everyone was friendly. Took longer than we anticipated. purchase go smoothly. Everyone was friendly. Took longer than we anticipated. More

Usually I would give a 5 but this time my appointment for theoil change was at 2:45 pm and wasn't done until 4:35pm. Then I used my ford pass points and Randy said it used up all my points. I thought to myse theoil change was at 2:45 pm and wasn't done until 4:35pm. Then I used my ford pass points and Randy said it used up all my points. I thought to myself I shouldn't have. When I got home I looked up my points and I still have points. More

Joe was very helpful, dealership was clean, we were treated great with gifts and we know when it's time for service they will also be able to help us treated great with gifts and we know when it's time for service they will also be able to help us More

I was reluctant to shop there because past experiences at the Ford dealership wasn't great. New mazda dealership exceeded my expectations. Not pushy, kind, good information, made the process easy. Even the p the Ford dealership wasn't great. New mazda dealership exceeded my expectations. Not pushy, kind, good information, made the process easy. Even the paying process right in office connected to open space. We wanted to see particular car and had to be dug out and Cassie moved all cars without hesitation. Another salesman helped with the delivery part cause Cassie was off. The team works well together. I will recommend this dealership to others More

Bought new cars at the dealership for years And that dealership has great service ?? dealership has great service ?? More

We always have good service whether from sales or service. Everyone has been courteous & professional! service. Everyone has been courteous & professional! More

Service personnel were very helpful and kept me informed about my vehicle repairs. They were very knowledgeable about my vehicle and informed me about a few recalls that needed attention. about my vehicle repairs. They were very knowledgeable about my vehicle and informed me about a few recalls that needed attention. More

I was traveling and had a rear transmission leak. Got me in and diagnosed. The next day had me fixed and on my way. Got me in and diagnosed. The next day had me fixed and on my way. More

It was great Everyone was great and the process was smooth and timely. No complaints smooth and timely. No complaints More