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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,429 Reviews
Call Service Center (608) 607-3724

2,429 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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January 10, 2024

Was setup to pick up my vehicle today and diagnose a rear-end hum noise after they repaired a pinion seal leak. They never picked up my vehicle or called me. More

by JEFFERYDENIO
Recommend Dealer
No
Employees Worked With
Dakota
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Jan 13, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Jeffery, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 so that we can make this right.

January 10, 2024

Brian takes very good care of us and is one of the main reasons why we come there for service. More

by VOSTERS.MORGAN
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
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Jan 13, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

January 10, 2024

My experience is what fuels my ongoing relationship with this dealership. Trust is the important part. More

by Donbethemily
Recommend Dealer
Yes
Employees Worked With
Randy Seichter, Randy Seichter
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Jan 13, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

January 10, 2024

Good Service Fast service , good people Would probably buy a car from you if we were in the market to buy More

by drock2126
Recommend Dealer
Yes
Employees Worked With
Don't remember . I would with a couple of people
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Jan 13, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2024

I had more to fix than I originally thought. They called me once they found that out and let me know it would take longer than originally expected. They were nothing but professional and helpful More

by Willgerkyle
Recommend Dealer
Yes
Employees Worked With
I think his name was Andy
Report | Print
Jan 13, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Will, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 10, 2024

Scheduling and drop off were easy, no hassles. I really liked the inspection video that was sent over also. I also appreciate that my service advisor helped me get setup with Ford Pass for future More

by N.SEICHTER
Recommend Dealer
Yes
Employees Worked With
Randy Seichter, Randy Seichter
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Jan 13, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! Until the next time we meet, take care!

January 10, 2024

Easy to work with No pressure. Listened to me. I would recommend them to people I know More

by jmileyrn
Recommend Dealer
Yes
Employees Worked With
Ron
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Jan 13, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, thank you for sharing your amazing experience. Feel free to reach out to us if you need anything. Have a wonderful day.

January 10, 2024

Great place Nice new building, great staff and bunch of overachievers!! Can't ask for better service More

by TIMDAWG387
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
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Jan 13, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 10, 2024

Had home service for a recall. When car was in storage I did not have to take it out of storage More

by PACPAC
Recommend Dealer
Yes
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Jan 13, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

January 10, 2024

Overall a good experience. Just seems some of the service advisors are not very people friendly. More

by Lesml
Recommend Dealer
Yes
Employees Worked With
Randy Seichter, Randy Seichter
Report | Print
Jan 13, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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