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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,561 Reviews
Call Service Center (608) 607-3724

2,561 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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January 31, 2024

Quick response time Quality work. I was worried about driving around with the damage so they taped it up for me. More

by tracyjacobson61
Recommend Dealer
Yes
Employees Worked With
Andy / Sofia
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Feb 01, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Tracy, it is great to hear everything was done quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

January 31, 2024

Efficient, friendly and I really liked the service video. Jeff Vance deserves a raise soon. More

by ssgtimallen
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
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Feb 01, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2024

No issues with Jeffrey. I do however have an issue with your labor rate. Took 30 minutes to do a headlight change and I was charged $200 for labor to take the bumper off. It More

by Rcgree9
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beran
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Feb 01, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 so that we can make this right.

January 30, 2024

Okay ? ? All right ?? ?? ?? ?? Yep Correct ?? Exactly Yep Correct Exactly More

by MEZPLUS4
Recommend Dealer
Yes
Employees Worked With
Randy Seichter, Randy Seichter
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Jan 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

January 30, 2024

Good communication. Helpful. They gave me regular updates and keep the lines of communication open There were no surprises along the way. More

by CAPTJON1959
Recommend Dealer
Yes
Employees Worked With
We worked with a couple people, most recently Anthony Vargas.
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Jan 31, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

January 30, 2024

Great atmosphere, video, fast Good technicians and love do much drive 40 minutes to use More

by Steeles203
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jan 31, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 30, 2024

nice and clean place very friendly and respectful love the videos i get of my truck while they work on it More

by arnoldhoffmann
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
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Jan 31, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Arnold, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

January 28, 2024

Honestly Ok They were on time , Randy was informative, honest, and pleasant. Atmosphere was pleasant. More

by ANGELFISH1
Recommend Dealer
Yes
Employees Worked With
Randy Seichter, Randy Seichter
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Jan 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Angel, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 28, 2024

The service work was very efficient and expedited well. The waiting area was clean and comfortable. Randy was professional and helpful. More

by TRSCARYMOTH
Recommend Dealer
Yes
Employees Worked With
Randy Seichter, Randy Seichter
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Jan 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we are glad that Randy was able to provide you with such a great experience! We do hope we can be of assistance in the future. Take care!

January 28, 2024

Very helpful and fast service on my vehicle Helped me save money when there was ford credit That I didn't know I had on my vehicle More

by Waynepoitra
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
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Jan 30, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Wayne, it is great to hear everything was done quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

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