Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,429 Reviews
Call Service Center (608) 607-3724

2,429 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

Sort by
December 06, 2023

I left while getting an oil change, my number was verified and I was told I would get text updates. 3 hours later I came back to see what's happening and my vehicle had been done for 2.5 hours and se More

by Duanespangler
Recommend Dealer
No
Employees Worked With
Elisha Lone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
Report | Print
Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, we apologize for the delay in service. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 so that we can make this right.

December 05, 2023

Don't text me surveys. Don't text me surveys Don't text me surveys Don't text me surveys More

by toybrid123
Recommend Dealer
No
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
Report | Print
Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hello, we are disappointed to see your low star rating. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 so that we can make this right.

December 05, 2023

Boucher Ford was very good did a great job on my truck Would recommend them More

by WRITE0063
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 05, 2023

Efficient, informative, welcoming. The new building is comfortable and beautiful. Will return I am done More

by MAXSONLP
Recommend Dealer
Yes
Employees Worked With
A very efficient, friendly young woman. I don't remember her name.
Report | Print
Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

December 05, 2023

They are so friendly and sincere. ..Their work on my car is fantastically well done! Thank you for being there for me when I needed you! More

by RKHACKETT2
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 05, 2023

They always accommodate me with a ride home if I can’t wait. They wash my car before I pick it up. All staff is friendly and helpful. More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Jan, thank you for your kind review; we are happy to pass along your comments to the team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2023

Quick, responsive. The new Madza dealership building is quite nice and pleasant. Appreciate the good service. More

by PMARDUENGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

December 05, 2023

It was amazing! Thank you to Jeff Beran for getting my alignment done! It was amazing! Thank you to Jeff Beran for getting my alignment done and best dealer experien More

by Cadenstepler04
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beran
Report | Print
Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!

December 04, 2023

Great service, I was kept informed throughout the whole visit Will definitely be back for service, parts department was great to work with also More

by TKE80494
Recommend Dealer
Yes
Employees Worked With
Brian and Tim
Report | Print
Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We sincerely value your business and look forward to your next visit!

December 04, 2023

Staff was very friendly, kept me informed of what was going on with my vehicle More

by rjsmukowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! We do hope we can be of assistance in the future. Take care!

1
...
117
118
119
...
243