Gordie Boucher Ford Lincoln of Janesville - Service Center

Exceptional Service I am so impressed by the team at Gordie Boucher Ford Lincoln Mazda in janesville. Ben Stewart was my service advisor and everything he explained happe I am so impressed by the team at Gordie Boucher Ford Lincoln Mazda in janesville. Ben Stewart was my service advisor and everything he explained happened exactly as he said it would. He was professional and communicated succinctly. I am grateful to the tam and their efforts. More

I was not intially greeted by the gentleman in service. No acknowledgement whatsoever. No hello, one look my way then I was ignored for minutes. No acknowledgement whatsoever. No hello, one look my way then I was ignored for minutes. More

Prompt and efficient. no complaints Efficient and timely. Great service advisor. (Elisha Lone) advised of future attention or tires. Good experience. Waiting area was clean and neat. Efficient and timely. Great service advisor. (Elisha Lone) advised of future attention or tires. Good experience. Waiting area was clean and neat. Employees were courteous and friendly. More

Good job doing recall on doors Always great getting in timely, and work done well Elisha does a great job . Thanks you for the good service received on my king ranch pickup Always great getting in timely, and work done well Elisha does a great job . Thanks you for the good service received on my king ranch pickup More

Excellent sales staff and maintenance department. Have bought 3 cars and 1 pickup truck and everything we had to deal with we have been taken care of every time. Have recommended this dealer multiple time bought 3 cars and 1 pickup truck and everything we had to deal with we have been taken care of every time. Have recommended this dealer multiple times. More

Second time ReGen issue First time $1600 second time $900 ish. Hope its fixed, this time. The product is lacking also - paying $60k plus for a truck that only has an idio First time $1600 second time $900 ish. Hope its fixed, this time. The product is lacking also - paying $60k plus for a truck that only has an idiot engine light when in reality it has at least one PCL or onboard computer. ZERO decent communication about fault type, severity or urgency or potential consequences... piss poor in this day and age. Then DEALER threatens $200 DIAGNOSTIC to to tell me what the real fault is! Really?? Farm & Fleet will do that for free. Toyota did not do that to me either. Couldn't help but notice their service was not busy. Makes someone with brain cells think. People were good. More

new battery overall always get great service. Tim was very friendly, helpful and professional. He does a great job and is very easy to work with. Thanks much overall always get great service. Tim was very friendly, helpful and professional. He does a great job and is very easy to work with. Thanks much More

Routine Maintenance Randy was easy to work with and helped me use my Ford Pass rewards dollars.Always treated well at Boucher and they have flexible hours. Randy was easy to work with and helped me use my Ford Pass rewards dollars.Always treated well at Boucher and they have flexible hours. More

Pleasant experience, everyone very helpful Service dept. Very helpful, explained any problems, gave options. Very friendly. Very efficient. Work done in timely manner. Have already received Service dept. Very helpful, explained any problems, gave options. Very friendly. Very efficient. Work done in timely manner. Have already received notice that part that they had to order has arrived & I will be setting up appt. More

Amazing Excellent customer service, Steve was very helpful and called me to let me know a few things that were wrong, and got it done in a timely manner. Excellent customer service, Steve was very helpful and called me to let me know a few things that were wrong, and got it done in a timely manner. More