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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,561 Reviews

2,561 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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June 13, 2025

Great service. Love the Mobile Service as it is very convenient for myself and also my co-workers who utilize it as well. More

by Staccatosc2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Tompkins Service Manager 608-754-5511

June 13, 2025

My experience at this dealership was far better than my experience at other Ford dealerships. Edgar was very professional and made me feel like a valued customer. He really listened to my concerns and assu More

by goughnick150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

June 13, 2025

Alex listened carefully, developed a plan and communicated extremely well. Everything was fixed. Pleasant experience. More

by DRH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hafferkamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

June 13, 2025

Elisha is very friendly and helpful throughout the service process, I am very happy with the outcome! More

by Sho4me1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

June 13, 2025

Service was done on time when scheduled. No worries. Service advisor was knowlegable and helpful. More

by rlueck4
Recommend Dealer
Yes
Employees Worked With
Alex Hafferkamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hafferkamp
Jun 13, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

June 13, 2025

The service advisor assisted me right away. He got my vehicle in and serviced very quickly. He also ordered a part for me. Hope that will come in soon. More

by cobrabob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hafferkamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

June 12, 2025

Very reliable service. Great people to work with. Friendly. Knowledgeable. I always take my ford vehicle here. More

by KOWBOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hafferkamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

June 12, 2025

Elisha Lone was a great help to us. She went above and beyond to help us get our E350 picked up at Morgan Body Company for repair. More

by dfultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

June 11, 2025

Helpful sales staff, courteous receptionists, good loyalty gifts,good vehicle prep for pick up, salesman helpful with app. And , helped install car mats, service advisor listened to cocerns and explai More

by JERRYCCR01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Lott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

June 11, 2025

Very helpful and very clear. Alex went the extra mile. 5 dollars for 5 more words. More

by seansparrow41
Recommend Dealer
Yes
Employees Worked With
Alex Hafferkamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hafferkamp
Jun 11, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

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