Gordie Boucher Ford Lincoln of Janesville - Service Center

Ken is great to work with. He's happy to help in whatever way I needed. He is also very good at prompt communication (for me via text) to keep me informed He's happy to help in whatever way I needed. He is also very good at prompt communication (for me via text) to keep me informed More

Things went well. The visit was quick, everyone was very nice and helpful. Things went well. The visit was quick, everyone was very nice and helpful. The wait wasn't v The visit was quick, everyone was very nice and helpful. Things went well. The visit was quick, everyone was very nice and helpful. The wait wasn't very long, and they got me in for my appointment right away. More

Impeccable service as always. Inspection and car wash performed as always. Never a bad a experience. Inspection and car wash performed as always. Never a bad a experience. More

Our salesman was very nice and informative! He was very patient and knowledgeable with my disabled husband and I couldn’t thank hi enough! He was very patient and knowledgeable with my disabled husband and I couldn’t thank hi enough! More

Car was in the shop on 5/9. Got the car back that day. Saturday 5/10 having the same problem, leaking break fluid. It was Mother's day weekend. They wouldn't give me a loaner ca Got the car back that day. Saturday 5/10 having the same problem, leaking break fluid. It was Mother's day weekend. They wouldn't give me a loaner car. Had to change all plans because of car trouble. I was told on Saturday morning that they would be to get me and my car Monday morning by 730. Come 5/12, 8am I hadn't heard from anyone. I called again. Arranged to bring car in at 9am. Dakota made me feel like this was my fault. Asking accusatory questions before even putting the car in the air. Turns out it was mechanic error. I had to miss work that day. I wasn't offered anything after I went through all of that. Not even a discounted oil change. More

Jeff was great to work with. However, the problem that I came in was worse 60 miles later, rendering my vehicle undriveable, and I needed to be towed for repairs to another deale However, the problem that I came in was worse 60 miles later, rendering my vehicle undriveable, and I needed to be towed for repairs to another dealer. More

My son lives in the Rockton IL area and I've been coming to Gordie Boucher to service my Fords, for 12 years now. Every visit I have had, has been a 5 star experience. My hotel I stay at is just down the ro to Gordie Boucher to service my Fords, for 12 years now. Every visit I have had, has been a 5 star experience. My hotel I stay at is just down the road, so it's super convenient. Thank you Jeffrey and all of the Gordie Boucher staff, for always treating me like royalty. I recommend Gordie Boucher to all of my acquaintances who might be passing through the area, if they are in need of service!!! More

Jeff, Dakota, Alesha and the entire team are a delight to work with and I don't feel like I'm being taken advantage of work with and I don't feel like I'm being taken advantage of More

Kept me informed as work on my car progressed. They have a Nice waiting area with snacks & drinks! They have a Nice waiting area with snacks & drinks! More

Jeff, Dakota, Alesha and the entire team are a delight to work with and I don't feel like I'm being taken advantage of work with and I don't feel like I'm being taken advantage of More